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上海交通大学硕士学位论文人力资源管理部门的组织架构优化研究姓名：赵东海申请学位级别：硕士专业：工业工程指导教师：栾军;徐永康20080801I人力资源管理部门的组织架构优化研究摘要当今市场竞争激烈，企业要想获得发展的优势，就必须提升竞争力，而组织架构是企业竞争力能否提升的关健因素之一。优良的企业组织主要表现为合理的部门设置﹑恰当的管理关系﹑高效的运作流程﹑良好的学习气氛等。本文作者针对富士康科技集团人力资源处的问题点，进行了组织架构的调整和优化研究，以达成人力资源处的服务提升和运作成本降低，并进而促进企业竞争力的提升。本文主要研究内容如下﹕第一部分针对人力资源处的现状，进行了组织调查并完成了组织分析，最后汇总了人力资源处的问题点﹔第二部分结合企业发展现状，对部门和岗位进行了消减、合并与新增，使之更符合企业需要﹔第三部分针对管理关系不合理的现状，分析并优化了管理的幅度和层次设计﹔第四部分运用工作抽样的方法精简了人力配置﹔最后，讨论了在人力资源处建立学习型组织。本文所引用的理论知识包含现代人力资源管理的理论﹑现代系统组织理论﹑业务流程重组思想﹑学习型团队建设等。在研究中，除定性论述之外，还多次借助工作抽样﹑变量测定﹑权数设计等定量分析的手法，以期研究的结果更具科学性。关键词：人力资源，组织架构，优化研究IIOPTIMIZATIONRESEARCHONHUMANRESOURCEDIVISION’SORGANIZATIONALSTRUCTUREABSTRACTOrganizationalstructureprovestobeanimportantfactorforanenterprisetowinintheextremelycompetitivemarket.Thereshouldbepropersectors,reasonablemanagementrelationship,efficientoperationprocedureandgoodlearningspirit,etc.Toachievethetargetofimprovingservice,reducingcostandincreasingcompetitiveness,theauthorofthedissertationhasimplementedtheadjustmentandoptimizationforHumanResourceDivision’s(HRD)organizationalstructureinFoxconn.Firstly,itdescribesthepresentstatusofHRD,theorganizationsurveyandanalysis,andtheproblemsofHRDaresummarized.Secondly,theoutdatedsectorsandpositionsarecancelledandnewonesareaddedbasedoncurrentneeds.Thirdly,itanalysesandoptimizesthespanandlayersofmanagement.Forthly,itfocusesonmanpowerreductionbyworksampling.Finally,theauthorilluminatesonhowtobuildalearningorganizationinHRD.Thetheoriesusedinthearticleincludemodernhumanresourcemanagement,modernsystematicorganizationtheory,businessprocessreengineering,industrialengineering,etc.Descriptiveanalysisandmeasurablestudies,suchasworksampling,variablesmeasurement,weightdesign,areusedinthearticleandmakeitmorescientific.KEYWORDS:humanresource,organizationalstructure,optimizationresearch上海交通大学学位论文原创性声明本人郑重声明：所呈交的学位论文，是本人在导师的指导下，独立进行研究工作所取得的成果。除文中已经注明引用的内容外，本论文不包含任何其他个人或集体已经发表或撰写过的作品成果。对本文的研究做出重要贡献的个人和集体，均已在文中以明确方式标明。本人完全意识到本声明的法律结果由本人承担。学位论文作者签名：赵东海日期：年月日上海交通大学学位论文版权使用授权书本学位论文作者完全了解学校有关保留、使用学位论文的规定，同意学校保留并向国家有关部门或机构送交论文的复印件和电子版，允许论文被查阅和借阅。本人授权上海交通大学可以将本学位论文的全部或部分内容编入有关数据库进行检索，可以采用影印、缩印或扫描等复制手段保存和汇编本学位论文。保密□，在年解密后适用本授权书。本学位论文属于不保密□。（请在以上方框内打“√＂）学位论文作者签名：赵东海指导教师签名：栾军日期：年月日日期：年月日11.11019743C2008500132()21.231.31920420901.4BusinessProcessReengineeringBPR56201.5-71.6门岗设层学习组织设826169ECRS102.12.2111Fig1OrganizationchartofHRD’soptimization2.32.3.1122Fig2HumanResourceDivision’sOrganizationChart13116HRM-0032006-3-181245MBACET-4532.3.2142(4-8)150%20%40%60%80%100%120%Fig3OrganizationresearchandanalysischartinHRD80%60%80%40%16317362.42.4.1182.4.22.4.32.4.4192.4.52.4.6102.4.759%1526%2035%202.4.82..52.62142007.3.182.722233.13.1.14244Fig4HumanResourceDivision’sorganizationchart3.1.25155255P03VP0301VP030101VP03010101VP03010102VP03010103VP03010104VP030102VP03010201VP03010202VP030103VP03010301VP030104V26P03010401VP03010402VP0301VP030101VP03010101VP03010102VP030002V3.1.327285412103.1.4295fig5HumanResourceDivision’sorganizationchart(afteroptimization)306P03VP030001VP03000101VP03000102VP03000103VP030002VP03000201VP03000202VP030003VP03000301VP03000302VP03000303VP030004VP03000401VP03000402V3.23.2.131HRD001HRD016HRD002HRD017HRD003HRD018HRD004HRD019HRD005HRD020HRD006HRD021HRD007HRD022HRD008HRD023HRD009HRD024HRD010HRD025HRD011HRD026HRD012HRD027HRD013HRD028HRD014HRD029HRD015HRD0303.2.23288HRD001HRD004HRD005HRD005HRD004HRD006HRD007HRD008HRD00933HRD010HRD011HRD012HRD013HRD014HRD015HRD016HRD017HRD018HRD019HRD020HRD021HRD022HRD023HRD024HRD025HRD026343.2.330106169HRD001HRD009HRD002HRD010HRD003HRD011HRD004HRD012HRD005HRD013HRD006HRD014HRD007HRD015HRD008HRD0163.3351914303016364.14.1.11524532483210175635374.1.2;384.1.33924681012345369121524681024681011520%114011051288431.251.626310663113138310653213244285625125553859301306416552112173144416116831443151159335531911910214531511540-434-631-337-937-395-728-308-1034-366-82810414.1.4462131361419812710114.1.51933ABCD144214ABCACB41Cn1515n123456789C16184410022249010802376434.24.2.14.2.2444.2.2456fig6ManagementlayerchartinHRD4.2.346906-106106*6=3610*10=10036*3=196100*10=100036100904.2.44.2.54777fig7ManagementlayerchartinHRD(afteroptimization)484.3495.15.25.2.1805017175.2.2101819511810.531.072.550.860.99620.460.931.951.551.11630.550.961.761.451.28640.880.852.031.310.93650.561.052.061.390.94660.421.131.822.120.53670.590.831.871.371.34680.410.941.931.621.1690.490.822.111.341.246100.521.061.921.770.7365.419.642014.7610.19600.540.9621.481.02652195.2.35-1()20215320(H)10.549%20.9616%3233%41.4825%51.0217%/6100%215.2.410%6.66.431227.476.882125490.862.12555.35.3.15.3.215301530116565.45.5221191121108311184112251134611447115581162575.65742150586.1BPR6.1.159606.26.2.1616.2.2301062()11131125462563员类别专员课长资减资处资总监资课长减门课长门经单单总监汇总总经办汇总总经汇总45%800070%57006.2.3648Fig8OvertimeManagementSysteminHRD6.2.465SOPStandardOperationProcedure6.3666.4ECRS677.17.268-7.2.17.2.27.2.3697.2.47.2.5707.37.3.171260010020030040050060070080090100110120130140150167.3.272271.2.3.4.5.6.7.8.1.2.3.4.5.6.7.8.9.10.11.1.2.3.4.5.E6.7.8.9.10.11.12.13.7.3.3737.3.474282007712300.00RMB