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I(analytichierarchyprocess,AHP)IIABSTRACTAsaresultofhumanresourcesforanenterprise’simportancewillgetincreasinglydaybyday,andhumanresourcesdepartment’srolewillnottobeasimplyadministrationandassistantdepartment.Itwilltobeastrategicroleandcreatesomeperformancesforanenterprise;therefore,howtoestimatehumanresourcesdepartmentperformancewilltobeanimportancekeypointtoevaluateenterprisecompetitive.Nearlyyears,BalanceScorecard(BSC)conceptwasusedonscholarlyresearchespopularly,butabouthumanresourcesmanagementscopeareveryfewer;generallythegreaterpartofhumanresourcesmanagement’sresearcheswereusedbyhumanresourcesmanagement’sactivities;efficiency;talentastheirresearchsubjects,andtheyalsowereusedresearchmethod:AnalyticHierarchyProcess(AHP)todevelophumanresourcesdepartment’sindicator.Inviewofthis,theresearchpurposewillusebalancescorecardandenterprisevaluetheoriesasviewpointfortheresearchkeyframework,becauseabouthumanresourcesscorecard’sresearchesareveryfewerandenterpriseswhichhavefollowedouthumanresourcesscorecardarealsofewer;therefore,inlackofexplicitquantitativeinformation,theresearchwillfitqualitativeresearch’scharacteristicthanquantitativeresearch’scharacteristic.Theresearchwillalsousebibliographytocollect;confer;analyze;compare;generalizeandaddrealityexperiencetoratiocinateastheresearchmethods.IIIFinallytheresearchwillconstructtwomodles,humanresourcesdepartmentperformancemeasurementperspectivemodelandhumanresourcesdepartmentscorecardguidingstepsmodel.Theresearchofhumanresourcesdepartmentperformancemeasurementperspectivemodelperformancemeasurementperspectivesperspectivehumanperspective;theresearchofhumanresourcesdepartmentscorecardguidingstepsmodelKeywords:balancescorecard;humanresourcesscorecard;enterprisevaluetheory;performancemeasurement;guidingsteps.IV...............................................................................................................1........................................................................................1....................................................................................................4....................................................................................................4.......................................................................................................7................................................................................8..........................................................................10......................................................................................20..........................................................................................28..........................................................................41..............................................45..........................................................49.....................................................................................................52..........................................................................................52..................................................................................................54......................................................................................55..................................................................................................57.....................................................58..............59..........................65.................................................72..............73......................................76......................................................85..................................................91.................................................................................................95..........................................................................................................95..................................................................................................98.....................................................................................................................99...............................................105V1-3-1....................................................................................................62-2-1..................................................................................................132-2-2..................................................................................162-2-3..........................................................................172-2-4......................................................................192-3-1GTE-................................................242-4-1..........................................................................................282-5-1..................................................................................442-6-1..........................................................482-7-2..................................................................................502-7-3................................................................