员工不良行为的多理论综合及实证研究

华东交通大学硕士学位论文员工不良行为的多理论综合及实证研究姓名：王琳申请学位级别：硕士专业：企业管理指导教师：万华20071025I21300AbstractIIAMULTI-THEORYEXAMINATIONANDANEMPIRICALSTUDYOFEMPLOYEEMISCONDUCTABSTRACTWiththedevelopmentofsociety,socialcompetitionisincreasingandtheemployeemisconductisbecomingmoreandmoreserious.UnitedNationsInternationalLaborOrganizationpublishesareportofinvestigationsayingthat,“Theemployeemisconductwillbecometheprimaryimpactoforganizationaldevelopmentfactorsin21stcentury.”Aseriesofconsequencescomingfromemployeemisconductarenotonlyaffectindividualownlifeandhealth,butalsocanaffecttheorganizationperformance.Consequently,tofocusontheemployeemisconductandmanagementofemployeemisconductisbecomingacrucialpartoftheHRM.Employeeconduct,asthekeyfactorsimpactenterpriseperformanceandcorporateimage,havealwaysbeentheconcernofscholars,manytheorieshavetheirresearchonit.Themostrepresentativeandmostwidelyappliedthreetheoriesis:individualitytheory,agencytheoryandpsychologicalcontracttheory.Thesethreetheoriesalltrytoresearchandanalysisemployeeconductindifferentperspective,andhopetofindawaytocontrolandforecastemployeeconduct.Ifwecanlinkthesethreetheories,wewillunderstandthepruduceofemployeemisconductinworkplacedeeper,spurnandavoidemployeemisconduct,improveenterprisePerformance.TheemployeemisconductandmanagementofemployeemisconducthavegreatPracticalandtheoreticalsignificance,theattentiononemployeemisconductandmanagementofemployeemisconductontonlyhasrelationstoorganizationperformancebutalsoembodyenterprisepeople-orientedidea.Spotcheck300differentognizationgsemployee’scredibilityandmisconductcircumstances,datastatisticalanalysissuchascasualanalysis,correlationanalysisoninvestigatefinding,wediscovertherearenegativecorrelationbetweenemployee’scredibilityandemployeemisconduct,butthiscorrelationwillbeaffectedbytheleveloforganizationmonitoringmechanism,thetypeofpsychologycontractandthecontraventionofpsychologycontract.Confirmingthreepropositionwhichintegrateindividualitytheory,agencytheoryandpsychologicalcontracttheory.Furtherresearchdiscoverstherearefourtypeofemployee:self-regard,principle,expiationandtrust.Differenttypeemployeeshavedifferentcharacter,whenmanagingemployeemisconduct,weshouldadoptdefferentmode,toreducemisconductandimproveorganizationperformance.KeyWords:employeemisconduct,individualitytheory,agencytheory,psychologicalcontracttheory____________________________________________________________11.11.221.31.3.118333(1976)1943(1978)1987198719871987199019901994199619972141.3.21976(1987)196919711973197519791983198019821987199520001996199720032003(1989)/199051995199619981998200020002002(2004)2005-(1995)(2000)()1.3.319602060(1962)(1995)6(1999)1997,20042002200320032003200471-1181.41.4.1SPSS12.0SPSS12.01.4.21123211911Fig.1-1TheFrameworkofPapers123102.12.1.1VardiWiener1996,,,,;,,,,,2.1.2121134562.22.2.1120037200341.161.425290.6122:3,,33%-75%60-20002.2.2:,1Merriam,1977Olweus,1978Hollinger,1986;Hollinger199221:1GreenbergBarling,19962,Mrphy,20003Hollinger,19864,GreenbergScott,1996132Greenberg,1990(Siehl,1987)(Benson,1985)Bennett,19933Mars,19942.2.311420232.32.3.111522.3.212(Garry)3163.13.1.13.1.2/173.1.31989183.21/2/33-1193-1Fig.3-1AssumingthePopulationDistribution3-23-13-23-13-220213-2Fig.3-2TheTypesofStaffBasedonMisconduct3434214.14.1.1124.1.23001001212321136612223456636Likert5523HollingerClark(1982)2354.1.31ABC100232A583330012330012892802280268329127825886%4.24.2.14141()13150.8%12749.2%56124.7%41-553614.0%25-4015861.2%246424.8%12146.9%12548.4%124.7%313348.1%31511239.9%15135.0%11645.0%14255.0%245619.4%2610.1%4316.7%3614.0%3212.4%6525.2%62.3%10641.1%8031.0%6424.8%83.1%4.2.2Cronbach0.716123234213.1660.7032.3660.8102.6960.7632.8860.7303.0060.8202.7860.7764-3222.97230.706254-4332.60230.7124.2.3145ABC3.773.523.243.513.253.443.213.303.363.543.333.412.792.872.982.882.442.782.552.593.163.343.223.242.612.88246ABC2.402.232.452.362.212.342.202.252.502.442.352.432.052.212.342.202.412.412.502.442.502.492.422.4726347ABC2.662.782.692.712.832.792.902.842.822.893.022.912.312.492.522.432.932.873.052.952.092.292.432.27448ABC2.782..862.792.812.953.012.892.952.142.362.222.242.822.942.822.863.103.183.023.103.283.373.243.3027549ABC2.772.762.892.813.293.353.253.302.882.802.982.892.842.933.012.933.213.093.263.192.892.802.972.896410ABC2.902.852.582.782.482.502.392.46.122.662.772.572.672.993.092.852.982.822.962.762.852.792.933.032.92284-11ABC0-603171161-120736757197121-180141620509084842584.2.4412ABC3.473.313.503.433.583.473.553.533.123.003.193.103.443.363.463.423.393.313.443.383.173.093.173.143.032.912.992.983.453.313.453.403.473.333.483.432.822.802.812.813.253.132.342.913.443.313.483.413.493.443.543.492.912.842.922.893.453.363.483.433.133.023.153.13.183.083.153.141.451.381.601.48292.752.612.732.702.692.612.772.691.951.921.921.932.182.102.292.192.262.192.302.253.002.912.982.974-94-104-13ABC0-23000024-46314847-6943474213270-9341363411194-1153047908484258123230414ABC2.982.883.183.013.013.043.233.092.752.572.872.732.992.933.143.022.742.883.122.912.702.662.852.732.702.482.682.623.092.883.143.033.0