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What’sReallyHappeningtoJobs?PreparingPeoplefortheNewWorldofWorkWilliamBridges,Ph.D.©JobsAreAFairlyRecentSocialInvention•Theyarenotthebestwaytogetmodernworkdone•Theyarefastdisappearingatmanycutting-edgecompanies©TheForcesThatAreChangingTheWorkplace•Knowledgework•Info-CommoTech•Paceofchange•Management-initiatedeffortstogainmoreflexibility•De-integrationorunbundling•Thebabyboom•Constantopportunityforcompetition©“Operatingeffectivelyinthismorecomplexandvolatilebusinessenvironmentrequiresthecapacitytocopewithchange—andataveryrapidpace.Wehavetocreateaneworganizationalarchitectureflexibleenoughtoadapttochange.Wewantanorganizationthatcanevolve,thatcanmodifyitselfastechnology,skills,competitors,andtheentirebusinesschange.”PaulAllaire,CEO,Xerox©WhyJobsAreDisappearing•Jobsimpederesponsivenessandflexibility•Jobsencouragehiring•Jobsdiscourageaccountability•Jobsobscurethebigpicture•Jobsencouragerigidandfragileidentities©HowWorkGetsDoneInDe-JobbedOrganizations•Peopledotheworkthatneedsdoing•Assignmentsreplacejobs•Hiringisdonedifferently…ifatall•Jobdescriptionsarereplacedbyagreed-onoutcomes•Muchoftheworkisdistributed©WhatDoesThisMeanforYou?•Whatpreparationwillenableworkerstobesuccessfulinthisde-jobbedworkplace?•Whowillprovidethatpreparation?•Whatimplicationswouldthesethingshaveforyourorganization?©WorkIsAlsoBeingDistributed•TheexampleofDellComputer•VolkswageninBrazil•TheGap,Marks&Spencer,Li&Fung•Themovieindustry•...andnext?©TheFour-SquareOrganizationInternalExternalWorkersWorkersTemporaryCustomersWorkers©WhyDistributionIsHappening•Thespeedimperative•Thegrowthofstrategicfocus•Theriseofsupplychainmanagement•Technicalchangesasenablers•Thegrowthoftheneweconomy•Thepressuresofcompetition©WhatDoesThisMeanforYou?•Whatpreparationwillenableworkerstobesuccessfulinthisdistributedworkplace?•Whowillprovidethatpreparation?•Whatimplicationswouldthesethingshaveforyourorganization?•…andforyou?©“Peoplebelievethatasocietyisdisintegratingwhenitcannolongerbepicturedinfamiliarterms.Unhappyisapeoplethathasrunoutofwordstodescribewhatisgoingon.”ThurmanArnold©HowWorkGetsDoneInDistributedOrganizations•Workismodularized•Thebestsourceischosenandanallianceformed•ITisusedtocoordinate•Theinterfacebecomesthesiteofmanagement•Anewcultureiscreated•Peoplearen’tautomatically“employees”anymore©“Thedaysofmammothcorporationsarecomingtoanend.Peoplearegoingtohavetocreatetheirownlives,theirowncareersandtheirownsuccesses.Somepeoplemaygokickingandscreamingintothenewworld,butthereisonlyonemessagethere:you’renowinbusinessforyourself.”RobertSchaenFormerControllerofAmeritech©TheFiveJobShift®Steps1.AssessyourD.A.T.A.DesiresAbilitiesTemperamentAssets2.Selectamarketandidentifyitsunmetneeds3.Decidewhatyourproductisandhowtodescribeit4.Identifythebusinessthatyouarein5.Developaplanfor“You&Co.”©IssuesDemandingAnswers•Howwillthenewworkforcebecreated?•Whowilldoitandhowwilltherolesbeallocated?•Whatwillemploymentmean?•Whatbroaderissueswillneedtobeaddressed?•Whatrolecouldyouyourselfplay?©JobShift®RequiresAJointEffort•Corporationsandinstitutions•Governmentsateverylevel•Unionsandprofessionalassociations•Schoolsandcolleges•Andfinally,newinstitutionsandservices©AndInTheMeantime....Whatareyougoingtodoaboutthis?√Createnewtrainingpracticesatyouragency?√WorktochangethecurrentmindsetinMadisonandWashington?√Lookforanother...uh...job?√Turnoutthelightandgotosleep?√JointheFreeAgentNation?