HR专业人员的职业发展之路

人力资源专业人员的职业发展之路思越管理咨询有限公司现任:美国国际人力资源管理IPMA-HR注册培训讲师CHRP注册人力资源管理师授权培训师上海市培训师职业资格考试高级顾问City&Guilds国际培训师认证授权讲师中国管理科学学会HR专业委员高级顾问专长:人力资源战略规划员工招聘与测评绩效管理与薪酬体系改善员工培训与职业发展个人简介：马本军HR专业人员的职业定位问题思考：人力资源管理者的角色定位你是谁？你的价值在哪里？你如何发挥你的功能？你的游戏规则是什么？…………HR专业人员的职业特性第一、专业知识：需要掌握一整套专业知识（信息），并能够恰当地运用于组织。（大学，培训）仅有知识，不能把一个人同他人区分开来，或使其成为专业人员。HR专业人员的职业特性第二、为他人的利益而工作（不仅仅为自己）HR集体为自己制定的高标准：如道德、行为举止、无偏见、公平性、承担责任或对结果负责的意愿、高标准完成工作HR管理人员的双重特性：处在中间支持组织目标+理解并向组织转达员工需要对涉及的法律、道德、组织问题分类，确保制定正确的决定、采取正确的行动HR专业人员的职业特性第三、HR管理专业人员的成功：在接受培训、获取知识和经验的过程中，净化自身价值现代HR管理，既是艺术，又是科学未来的成功，取决于能否将适合的HR管理角色运用到职业实践中，展示HR管理人员的价值，赢得同事的尊重、组织的认可首先，你是一个业务经理YoucreatecompetitiveadvantageforyourbusinesswithyourHRproductsYouhavetobeabusinessmangerwhousesHRtechnicalskills:1.Toimprovebusinessperformance2.Tomeetbusinesschallenges3.Tohelppeopleperformattheirpeak2.你是你业务中的HR领导1.Youareresponsibleforallorganizationalandpeoplematters2.Youmustbecometherighthandofyourbusinessleader–butnottheservant3.Youmustdevelopinfluenceandthecredibilitywithyourleadershipteam4.Youcan’tsaytoanemployeewithaneed-youarenotonmyprioritylist3.你的作用比你的工作计划作用大1.Buildandparticipateininternalnetworks2.InterfaceandcollaboratewithotherHR3.Helpcompanytobeagoodcorporatecitizenofthecountry:followthelawsinletterandspirit4.RepresentcompanyinexternalHRassociations5.KeepyourHRlineinformedandinvolvedappropriately4.你必须多才多艺Balance=+KnowledgeofHRsystems/models+Actionorientedandpragmatic.Buildbasicproficiency■MajorareasoftechnicalskillDevelopadistinctivecompetency■Onetechnicalskill■Mostpassionandthegreatesttalent5.在HR和直线经理之间建立一种合作伙伴的关系1.Increaselinemanager’scapabilitytoleadpeopleandorganizationseffectively2.Linemanagersshouldowndecisionsonpeople■withinestablishedprinciplesandpolicies3.HRhastheresponsibilitytodevelopmaintainandimprovepeoplesystemspoliciesandpractices4.DeviationsandexceptionsrequirelineandHRtoconsultormakejointdecisions■someexceptionsmayrequireahigherlevelintervention5.Proactivelyconsultunderstandandalignonintentprinciples&businesspurposeIncreaseslinemanager’sabilitytodecidewithgreaterautonomy6.在什么情况下你会在建立你的伙伴关系中取得成功？HRagendabecomestheBusinessLeader’sagendaHRagendacannotbeseparatedfromtheBusinessagenda■Intertwined■Inter-dependant■Interrelated.我们的工作就是与领导保持合作伙伴关系以确保业绩1.Thebusinessleadershavethecounsel、support、resources、toolsandtheteamtodeliverbreakthroughresults2.Theleader’sabilitytoleadiscontinuallybeingsharpened,strengthenedanddeveloped3.Identifyanddevelopfutureleaders1.迈出合作的第一步Doyouknowwhatisimportanttoyourbusinessleader?Themostimportantpriorities?Thebiggestchallengestoday?Aspirationsanddreamforthebusiness?Whatkeepshim/herawakeatnight?Haveyouaskedyourbusinessleader?2.造成影响TherighthandofthebusinessleaderThethoughtleaderonorganizationalandpeoplemattersHow?Showup.Getinvolvedwithwhat’sreallyimportanttotheleader&theleadershipteamonelevelbelowStayintouchwithopinionmakersFigureoutwhatvalueyoucanadddoitDoyouknowwhereyouaddvalue?...askyourbusinessleader.3.关注结果LineManagersarenotinterestedinyour‘HRprocess’NeitherareshareholdersOutcomesandresultsarewhatcount‘HRprocess’isameanstoendChallengeyourself-tothinkintermsofresultsthatwillhelpthebusinessTalkthelanguageofbusiness4.保持联系Withlinemanagers-yourcustomersWithemployees–yourconsumersWithyourprimaryclient–yourbusinessleaderUnderstandwhat’shot–what’sneededSharewhat’shappeninginyourareaBuildsyourinfluenceandcredibilitywithyourbusinessleaderWherewasthelasttimeyoutalkedtoyourclient,customers,yourconsumers?5.成为一位值得信赖的伙伴BuildtrustandyourcredibilityShowyouarecareaboutissuesthatmattermostDon’tlethim/herdownDon’tbetrayhis/herconfidenceListentotheissuesandproblems...andfindsolutions.Everyoneneedssomeonetotalkto...6.提高你的领导力Takeprojectsoffhis/herlistDeliveryourcommitments.Lettheleaderbecomeconfidentyourreliability.Don’tbecomeaprojectyourselfThere’snothingmoredifficultthananHRmanagerwhoishighmaintenanceandwhoseHRissueshavetobeconstantlyhandledbythebusinessleader7.本身要成为一位领导者LeadIdentifycriticalneedsandhighleverageopportunities.Taketheinitiativeandaddvaluewhereyouuniquelycan8.建设性地处理不同意见Towkinds•‘Horizontal’i.e.,withothermembersoftheleadteam•‘Vertical’i.e.,withtheboss9.处理你老板的不同意见1.Seekfirsttounderstandtheleader’sintent,objectiveandpointofview–beforeadvocatingyourpointofview.2.Identifyandcalloutareasofagreementbeforefocusingonthedisagreement.3.Trytogetagreementonhowyouwillresolvetheagreementi.e.decisioncriteria,outcomesbotharelookingfor4.Iftheleaderrepeatsapointofviewseveraltimes,itusuallysignalsthats/hedoesn’tfeelyou’veheardtheirpoint.Playbackwhatyou’veheard.Checktomakesureyougotitright.5.Stayanchoredinthecompanyvaluesandprinciples.Thiswillguideyouthroughcomplexandtoughissues.6.Recognizecalloutifthedecisionrequiressomeoneelseatahigherleveltomakethecall–eitherinthelineorinthefunction.10.在和领导的会议中要做到最好1.BePrepared–Doyourhomework.2.Anticipateandproactivelyaddressquestions,concerns,issues.3.BeBrief–Thinkaboutwhattheyneedtoknowandnoteverythingyouknowonthetopic.Valuetheleader’stimeandyourtime.4.Focusonthebusinessrelevanceofyourtopic.Beab