精美流程图模板--办公精美PPT

eOfficeeConsultingeVentureeSolutioneCompanyBusinessDomain•eBizStrategyConsulting.•eBizManagementConsulting•eBizRestructureConsulting•eCRM(Webcallcenter)•eCommunity•eFAX(DialFax)•eIRM•WCMS•Realestateportal•Networkswapservice•InternetFax•Tourportal•Internetbroadcasting•Communityportal•EDMS•GroupWare•EnterpriseKnowledge•InternetPurchasingSystemCustomers출처:한국IBMe-BusinessPerspectiveSuppliersTechnology&CommunicationsInfrastructureeBizSolutionseBizIntegrationeBizStrategyB2EB2BB2CB2MProductLeadershipRelationshipmanagemente-BusinessTransformatione-BusinessplanningMailingBusinessSCMe-AutomationPABXe-MarketERPMESIBSEDMSGroupDGWHRMPRMDWIRMKMSEIPWCMSRMSERMe-IPSe-Faxe-Searche-CTIe-CommunityEmployeeCustomereBizSolutionanalysis_CRMCRM:CustomerRelationshipManagemente-CRMCRMeBizSolutionanalysis_CRMAnalyticalCRMCollaborativeCRMOperationalCRMDataWarehousingIntegration협업CRM은분석과운영시스템의통합전방위업무를지원하는시스템데이터마이닝기술이이슈판촉팀CustomerCustomerCustomerCustomerCustomerCustomer마케팅팀관리팀기획팀영업팀고객지원팀e-CRM도입동기마케팅효율화와고객지원강화경쟁사대비우위확보전사적회원관리통합충성고객잠재고객휴면고객CRM도입효과마케팅부문:마케팅정보시스템구축으로타겟팅효과향상영업부문:전산정보의통합활용으로보다빠른고객응대InformationPortaleGSTransactionInformationeGSeGSTransactionPortale-Gov.ServiceIntegratione-GovernmentServiceNetworkWebsiteStrategySiteESiteBSiteHSiteFSiteASiteGE-bizTransformationASISTOBESiteCSiteDStrategyandImplementatione-ShoppingInformationeBusinessBusinessFunction&StrategyHimart2.하이마트는충성고객이이끌어간다.성장과이익충성고객서비스품질매우만족내부고객만족[팀웍,동료애]왜친절해야하는가?PublishInteractTransactIntegrate•CustomerInformationAccess•HSECommunication•CustomerandTechnicalSupport•SupplierRelationshipManagement•ElectronicOrdertoCash•ElectronicProcurement•SupplierBidding&Selection•IntegratedPlanningandForecasting•IntegratedPlantManagement출처:앤더슨컨설팅e-Business구현단계_FulfillDemandProposal-WebSite및System통합안Value2003200420052006각사이트별구축/운영온라인홍보채널시스템호스팅e-Branding최적화국내외B2B/B2E기반최적화Web기반업무최적화(EIP정착)personalization(e-CRM/DM)제안E-Biz극대화통합구축및운영123통합Branding&Identity(WebCI)홍보채널과Business채널분리사이트별/메뉴별선택과집중(SiteConcept정의)통합System&SolutionsWebSite~2003~2004EIPe-BizSIWebSIWeb~2005•eBizPlanning•eBizIntegration•e-Package/Solution•e-learningSolution•e-TotalMarketing•WebIdentity•WebContents•WebPromotion•WebApplications•WebSIPlanning•WebSystemIntegration•SMS/eFax/Mailing•eCRM/IRM/CMS•e-Marketing(PRM)WebSI&eSolutioneBizValueeBizTransformatione-bizTotalSolutione-Business의발전단계ConvergenceIndustryTransformationValueChainIntegrationChannelEnhancementDevelopmentImplementationEvaluationDesignAnalysis자료참고:PwCeBizTransformationSolutionDevelopment30%60%30%60%CustomerCustomerSupplierSupplierLoyaltySystemIntegration•eCRM•IRM•PRMSolutionDevelopmenteOfficeeConsultingeVentureeSolutioneCompanyBusinessDomain•eBizStrategyConsulting.•eBizManagementConsulting•eBizRestructureConsulting•eCRM(Webcallcenter)•eCommunity•eFAX(DialFax)•eIRM•WCMS•Realestateportal•Networkswapservice•InternetFax•Tourportal•Internetbroadcasting•Communityportal•EDMS•GroupWare•EnterpriseKnowledge•InternetPurchasingSystemSCMSystemEKP/EIPSystemCRMSysteme-CompanySystemNetwork•SupplyChainIntegration•EnterpriseKnowledge•InformationPortal•CustomerDBIntegrationEUROPEASIAN.AMERICAS.AMERICAOCEANIAAFRICASCMERPEKP/EIPeBizSolution수출현황EUROPEASIAS.AMERICAOCEANIAAFRICAGlobalnetworkLosAngelesARTCOMPT(AMERICA),INC.TEL:[phone]FAX:[phone]N.AMERICAApplication•WebDBIntegration•MobileApplication•CustomerIntegratedHomePageSystemSolution•e-branding•WebStyleGuide•On-lineMarketing•DB/WebServer•MultimediaServer•Wireless/Security•e-CRM•e-Marketing•WCMS….e-BusinessTransformation•직원의근태및야근관리•직원의인사평가및경력관리•장비와비품관리•개인별팀별업무관리•영업및손익관리•프로젝트및리스크관리eOfficeSolutionPlanning인력관리의최적화업무관리의효율화일일업무프로젝트관리일정관리업무검색…..업무관리예산(원가)관리경비관리매출/매입관리교육비관리….손익관리근태관리교육관리이력서관리인사평가관리……인력관리고객사관리영업망관리협력사관리명함관리…..영업관리45%15%5%35%•업무관리접속률이높게나타남.KMSEISEDMSSCMCRMSolution&Service-SIDevelopment&SolutionsGWERPHowconvenientwoulditbe,ifwecanviewallthenumerousinformationscatteredontheinternet,suchasIntranet,GroupWare,(ERP),(CRM),(SCM)gatheredinsinglescreen?eBizSolution도입단계eCRM200320042002SMSCMSPMSEIPERPSCMElectronicDecisionMakingE-mailE-boardScheduleManagementMISNameCardManagementCareerManagementHumanRelationshipManagementSurveymessengerSolution&Service-eagleOfficeGWeagleOfficeDefenseDefense,theAgencyfornationalsecurityinstitutionetc.FinanceBank,Insurance,Security,CreditCard,InvestmentTrustetc.ChemistryPetrochemical,heavychemical/explosive/energyetc.ServiceDistribution/service/leisure/educationalinstitutionetc.PublicsectorGovernmentorganization/governmentinvestmentinstitutionetc.IndustryMachine,construction,assembling,equipmentetc.SIMUBusinessFieldsBusinessFields:SIMUCompanyOrganizationCompanyOrganizationeBizSolutionConsultingInternetBizSystemOrganizationPlanning&PublicSupportingTeamPresident&CEO•CSteam•Biz1team•Biz2team•Biz3team•Sales1team•Sales2team•SISystemteam•SIDevelopteam•Sales1team•Sales2team•Automationteam•Networkteam•Consulting1team•Consulting2team•Consulting3team•eBizteam•SolutionteamSIMUINFRAMUConsultingMUR&DMUBSPMU•Webbuild-WebPlanning-Design/Component•WebSI-WebS