贝恩-人力资源-职业生涯-DeveloptheIndividuals011

Author:Reviewer:bcDeveloptheIndividualsDecember1998Copyright©1998Bain&Company,Inc.JacinthaPeerisDiannaMagnani1DeveloptheIndividualsbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOSKeyElementsofEffectiveLeadershipCreateasharedvisionMobilizeandinspireManageforresultsDeveloptheindividualsEffectiveleadershipencompassesfourcoreelements.•Understandthebigpicture•Planinadvance•Aligntheteam•Maintaindirection•Buildenthusiasm•Motivatetheteam•Enabletheindividuals•Sticktoarigorousupfrontplan•Manageaggressively•Troubleshoot•Changebehaviorinresponsetofeedback•Developanexcitingplanforgrowth•Bethecoach•Measureandcommunicateperformance2DeveloptheIndividualsbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS•Overview•HowtoDeveloptheIndividuals–DevelopanExcitingPlanforGrowth–BetheCoach–MeasureandCommunicatePerformance•KeyTakeawaysAgenda3DeveloptheIndividualsbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOSCreateSignificantValueChallengeofMyJobOpportunitiesforPersonalDevelopmentDeliverSuperiorResultsTreatedwithRespectWorkonRightIssuesOpportunitiesforCareerDevelopmentContributionisRecognizedCollaborativeRelationshipsBain'sReputation4.804.804.754.704.604.604.554.554.554.50012345TheImportanceofDevelopingPeopleSource:BainWorldwideEmployeeSatisfactionSurveyOpportunitiesforprofessionalandpersonaldevelopmentarecriticalelementsofoverallemployeesatisfaction.Importance“Howimportantiseachofthefollowing?”4DeveloptheIndividualsbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOSBenefitsDevelopingpeoplehassomeobviousbenefits.EnhanceOngoingTeamProcessStrengthenQualityofResultsforClientsContributetoLong-termGrowthintheBusinessThroughRetentionSatisfiedEmployees5DeveloptheIndividualsbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOSAgenda•Overview•HowtoDeveloptheIndividuals–DevelopanExcitingPlanforGrowth–BetheCoach–MeasureandCommunicatePerformance•KeyTakeaways6DeveloptheIndividualsbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOSHowtoDevelopPeopleExcellenceindevelopingpeoplecanbeachievedthroughthreemajoractivities.BetheCoachDevelopanExcitingPlanforGrowthMeasureandCommunicatePerformanceReassess7DeveloptheIndividualsbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOSAgenda•Overview•HowtoDeveloptheIndividuals–DevelopanExcitingPlanforGrowth–BetheCoach–MeasureandCommunicatePerformance•KeyTakeaways8DeveloptheIndividualsbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOSPlanforGrowth•Reviewcapabilitiesrequiredforapersonattheirlevel•Solicitinputfromtheindividual•Readpreviousperformancereviews(withtheindividual’spermission)•Talktotheperson’sothermanagers•ReviewallocatedworkstreamagainstcapabilitiesanddevelopmentneedsandadjustasnecessaryAtthebeginningofacase,thecaseteamleadershoulddevelopacase-specificskillplanforeachteammember.•Writeaskillplanwiththeindividual’shelp•Discusstheplaninaone-on-oneconversationwiththeindividualtoensurebuy-inandenthusiasmforit9DeveloptheIndividualsbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOSSkillPlanMythsThefollowingaresomecommonmythsandrealitiesaboutskillplans.•Theskillplanfoundontheconsensusreviewformissufficientforhelpingpeopledevelop•Skillplansaredisruptivebecauseworkplansrarelymatchdevelopmentneeds•Skillplandiscussionsareverytimeconsuming•Skillplansshouldbefiledawayatthebeginningofacaseforreviewattheendofthecase•Theconsensusreviewformhighlightsagenericlistofdevelopmentneedsforanindividual.Acase-specificskillplanfocusedontheindividual’sworkstreamsforaparticularcaseisanimportantsupplement.•Thereareusuallyanumberofwaystomeetagenericdevelopmentneedregardlessofthecase-e.g.,aclientexperienceneedonamarketoverviewstreamcouldbeaccomplishedthroughexpertandcompetitorinterviews.•Oncetheworkplanhasbeendescribed,individualsshouldbeaskedtodraftskillplans.Askillplanshouldfocusonlyonthetwoorthreemostimportantneeds.Reviewinganddiscussingtheplantypicallytakeslessthananhour.•Thewholepointofaskillplanistoprovideanongoingfocusfordevelopmentneeds.Skillplansshouldbereferredtoduringcoachingmeetingsandregularlyreviewedandrevisedduringthecase.MythReality10DeveloptheIndividualsbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOSSkillPlanImperativesTogetthemostoutofskillplans:EveryoneshouldhaveoneSkillplansshouldbespecificandactionable•EnsurethattheskillplanincludesspecificHLAsthattietothemajordevelopmentalneedsidentifiedintheindividual’slatestreview.•TestHLAsforreasonableness.Unrealisticgoalssetpeopleupforfailureanddisappointment.TheendofcasereviewshouldshowachievementonmanyoftheHLAs.SkillplansshoulddriveregularPDdiscussions•Clearlyidentifyyourexpectationsforthecontent,frequency,andmethodofupdates.•Reviewprogressagainsttheirskillplanperiodicallywitheachteammember.•Everyoneshouldhaveaskillplanthatyoureviewanddiscuss.Thisisyouropportunitytoensurethatteammembers’expectationsareinalignmentwithyours.•Fornewpeople,youshouldtakethefirstcutattheplanandreviewitwiththeindividual.Forexperiencedteammembers,theyshouldtakethefirstcut,andthenreviewitwithyou.11DeveloptheIndividualsbcCopyrig