贝恩咨询职业生涯-DeveloptheIndividuals

Author:Reviewer:bcDeveloptheIndividualsDecember1998Copyright©1998Bain&Company,Inc.JacinthaPeerisDiannaMagnanibcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS2DeveloptheIndividualsKeyElementsofEffectiveLeadershipCreateasharedvisionMobilizeandinspireManageforresultsDeveloptheindividualsEffectiveleadershipencompassesfourcoreelements.•Understandthebigpicture•Planinadvance•Aligntheteam•Maintaindirection•Buildenthusiasm•Motivatetheteam•Enabletheindividuals•Sticktoarigorousupfrontplan•Manageaggressively•Troubleshoot•Changebehaviorinresponsetofeedback•Developanexcitingplanforgrowth•Bethecoach•MeasureandcommunicateperformancebcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS3DeveloptheIndividuals•Overview•HowtoDeveloptheIndividuals–DevelopanExcitingPlanforGrowth–BetheCoach–MeasureandCommunicatePerformance•KeyTakeawaysAgendabcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS4DeveloptheIndividualsCreateSignificantValueChallengeofMyJobOpportunitiesforPersonalDevelopmentDeliverSuperiorResultsTreatedwithRespectWorkonRightIssuesOpportunitiesforCareerDevelopmentContributionisRecognizedCollaborativeRelationshipsBain'sReputation4.804.804.754.704.604.604.554.554.554.50012345TheImportanceofDevelopingPeopleSource:BainWorldwideEmployeeSatisfactionSurveyOpportunitiesforprofessionalandpersonaldevelopmentarecriticalelementsofoverallemployeesatisfaction.Importance“Howimportantiseachofthefollowing?”bcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS5DeveloptheIndividualsBenefitsDevelopingpeoplehassomeobviousbenefits.EnhanceOngoingTeamProcessStrengthenQualityofResultsforClientsContributetoLong-termGrowthintheBusinessThroughRetentionSatisfiedEmployeesbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS6DeveloptheIndividualsAgenda•Overview•HowtoDeveloptheIndividuals–DevelopanExcitingPlanforGrowth–BetheCoach–MeasureandCommunicatePerformance•KeyTakeawaysbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS7DeveloptheIndividualsHowtoDevelopPeopleExcellenceindevelopingpeoplecanbeachievedthroughthreemajoractivities.BetheCoachDevelopanExcitingPlanforGrowthMeasureandCommunicatePerformanceReassessbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS8DeveloptheIndividualsAgenda•Overview•HowtoDeveloptheIndividuals–DevelopanExcitingPlanforGrowth–BetheCoach–MeasureandCommunicatePerformance•KeyTakeawaysbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS9DeveloptheIndividualsPlanforGrowth•Reviewcapabilitiesrequiredforapersonattheirlevel•Solicitinputfromtheindividual•Readpreviousperformancereviews(withtheindividual’spermission)•Talktotheperson’sothermanagers•ReviewallocatedworkstreamagainstcapabilitiesanddevelopmentneedsandadjustasnecessaryAtthebeginningofacase,thecaseteamleadershoulddevelopacase-specificskillplanforeachteammember.•Writeaskillplanwiththeindividual’shelp•Discusstheplaninaone-on-oneconversationwiththeindividualtoensurebuy-inandenthusiasmforitbcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS10DeveloptheIndividualsSkillPlanMythsThefollowingaresomecommonmythsandrealitiesaboutskillplans.•Theskillplanfoundontheconsensusreviewformissufficientforhelpingpeopledevelop•Skillplansaredisruptivebecauseworkplansrarelymatchdevelopmentneeds•Skillplandiscussionsareverytimeconsuming•Skillplansshouldbefiledawayatthebeginningofacaseforreviewattheendofthecase•Theconsensusreviewformhighlightsagenericlistofdevelopmentneedsforanindividual.Acase-specificskillplanfocusedontheindividual’sworkstreamsforaparticularcaseisanimportantsupplement.•Thereareusuallyanumberofwaystomeetagenericdevelopmentneedregardlessofthecase-e.g.,aclientexperienceneedonamarketoverviewstreamcouldbeaccomplishedthroughexpertandcompetitorinterviews.•Oncetheworkplanhasbeendescribed,individualsshouldbeaskedtodraftskillplans.Askillplanshouldfocusonlyonthetwoorthreemostimportantneeds.Reviewinganddiscussingtheplantypicallytakeslessthananhour.•Thewholepointofaskillplanistoprovideanongoingfocusfordevelopmentneeds.Skillplansshouldbereferredtoduringcoachingmeetingsandregularlyreviewedandrevisedduringthecase.MythRealitybcCopyright©1998Bain&Company,Inc.DeveloptheIndividualsBOS11DeveloptheIndividualsSkillPlanImperativesTogetthemostoutofskillplans:EveryoneshouldhaveoneSkillplansshouldbespecificandactionable•EnsurethattheskillplanincludesspecificHLAsthattietothemajordevelopmentalneedsidentifiedintheindividual’slatestreview.•TestHLAsforreasonableness.Unrealisticgoalssetpeopleupforfailureanddisappointment.TheendofcasereviewshouldshowachievementonmanyoftheHLAs.SkillplansshoulddriveregularPDdiscussions•Clearlyidentifyyourexpectationsforthecontent,frequency,andmethodofupdates.•Reviewprogressagainsttheirskillplanperiodicallywitheachteammember.•Everyoneshouldhaveaskillplanthatyoureviewanddiscuss.Thisisyouropportunitytoensurethatteammembers’expectationsareinalignmentwithyours.•Fornewpeople,youshouldtakethefirstcutattheplanandreviewitwiththeindividual.Forexperiencedteammembers,theyshouldtakethefirstcut,andthenreviewitwithyou.bcCopyright©1998Bain&Company,In