GM DAEWOO_标准化培训教材

GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide1GMSStandardization标准化GMS员工参与标准化制造质量缩短制造周期持续改进GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide2GMSManufacturingProcessValidationQualityFeedback/Feed-forwardWork-placeOrganizationAndonConceptProblemSolvingContinuousImprovementProcessBusinessPlanDeploymentTotalProductiveMaintenanceScheduledShipping/ReceivingLevelVehicleOrderSchedulesSupplyChainManagementInternalPull/DeliverySimpleProcessFlowFixedPeriodOrderingSystem/OrderPartsHealthandSafetyPriorityTeamConceptPeopleInvolvementOpenCommunicationProcessValuesGMSStandardization标准化Vision/MissionManagementbyTAKTTimeShopFloorManagementProductQualityStandardsQualitySystemManagementLeanDesignofFacilities,Equipment,ToolingandLayoutSmallLotPackagingControlledExternalTransportationGMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide3GMSStandardization标准化Whatisit?是什么？GroupDiscussion小组讨论GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide4GMSStandardizationisadynamicprocessbywhichwesetstandardsofterminology,principles,methods,andprocesseswithinourorganization.标准化是指在我们的组织内部对各种术语、原则、方法及工艺建立标准的动态过程。DefinitionofStandardization标准化的定义Standardization标准化GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide5GMSThepurposeofstandardizationistoreducevariationandstabilize,soastoachieveabasefromwhichtogrowandimprove.标准化的目的是减少变化与维持稳定，在此基础上进步与提高。PurposeofStandardization标准化的目的Standardization标准化GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide6GMSStandardization标准化WhyIsStandardizationImportant?为什么标准化很重要？SAFETY安全QUALITY质量COMMONDIRECTION共同方向JDPowers#1PRODUCTIVITY产量GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide7GMSWhatHappensWhenWeDoNotHaveGood,ClearStandards???…若没有良好、明晰的标准会怎样？？？Example:2000U.S.PresidentialElections:VariationinVotingMachines&MethodsCausedMajorElectionControversy事例：2000年美国总统大选：投票机器与方式的不一致导致重大选举纷争GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide8GMSStandardization标准化“THEWEDGE”TOSTABILIZEBESTPRACTICE“楔子”楔牢最优方法Change改变WorldClass世界领先水平GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide9GMSStandardization标准化AStandardIsTheBestCurrentPracticeBasedOnManyPeople’sExperience&LessonsLearned,so…标准是基于多数人的经验教训得来最优现行方法，所以…DON’TSHORTCUTTHESTANDARD!!!切勿缩短标准！！！BADTHINGSCOULDHAPPEN,ESPECIALLYSAFETY&QUALITYPROBLEMS不良的事故会发生，尤其是安全及质量问题。IFYOUDON’TLIKETHESTANDARD,TRYTOCHANGEIT,BUTNEVERSHORTCUTIT….若你不满意这个标准，试着改变它，切勿走捷径。StandardGMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide10GMSWhatHappensWhenWeDoNotFollowStandards???如果不遵照标准会怎样？？？EVERYYEARPEOPLEDIEFROMNOTFOLLOWINGLOCK-OUTPROCEDUREU.SSUBMARINEHITSJAPANESEFISHINGBOAT-SURFACINGPROCEDURENOTFOLLOWEDEXXONVALDEZOILSPILL–CAPTAINDIDNOTFOLLOWSTANDARDSGERMANPLANECRASHESINSWITZERLAND–AIRTRAFFICCONTROLPROCEDURESIGNORED每年都有人死于不遵循关阀规定美国潜艇击沉不遵守海面规定的日本渔船德国忽视空中飞行条例在瑞士坠毁船长不遵循标准导致EXXON瓦尔迪兹石油泄露GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide11GMSSTANDARDIZATIONEXERCISE标准化练习Thinkofanyexampleinsideoroutsideworkwherestandardsnotbeingfollowedledtoabadsituation想想工作中或其它不遵守标准导致不良事件发生的例子。Discussasateamandreport–Take5minutes小组讨论、汇报-----5分钟GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide12GMSAlwaysRememberThePriorities…牢记的重点Safety安全People员工Quality质量Responsiveness响应Cost成本Importance重要ForExample,SometimesWeHaveToSacrificeEfficiencyToAchieveSafety…例如：有时我们必须为了安全而牺牲效率GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide13GMSMAKERULE制订条例TEACHRULE讲授条例KEEPRULE遵守条例GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide14GMSStandardizationOnABroaderScaleLeadstoCommunization更大范围的标准化以达到共有化One“Language”同一语言CommonPrinciples通用原则CommonMethods通用方法CommonProcesses通用程序GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide15GMSStandardizationvs.Commonization标准化与共有化IfonefamilymadearecipefortheirKimchi,thenitwouldbeStandardized.如果一个家庭为其泡菜定个菜谱，就是标准化。ButallfamiliesarestilldifferentsowearenotCommonized(sometimescommonisnotappropriate).但是每个家庭做法不一样则没有达到共有化。（有时共同的并非是正确的）GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide16GMSManufacturingProcessValidationProductQualityStandardsQualitySystemManagementQualityFeedback/Feed-forwardManagementbyTAKTTimeWork-placeOrganizationAndonConceptProblemSolvingContinuousImprovementProcessBusinessPlanDeploymentTotalProductiveMaintenanceControlledExternalTransportationLevelVehicleOrderSchedulesSupplyChainManagementInternalPull/DeliverySimpleProcessFlowSmallLotPackagingFixedPeriodOrderingSystem/OrderPartsHealthandSafetyPriorityTeamConceptPeopleInvolvementOpenCommunicationProcessValuesVision/MissionShopFloorManagementStandardization标准化LeanDesignofFacilities,Equipment,ToolingandLayoutScheduledShipping/ReceivingWorkplaceOrganization工作场地布置GMSOrientationStandardizationGMDAT/DIMCConfidentialVersionDate2003.2.22Slide17GMSWorkplac