06.KITCHEN(SOUS CHEF)46-68

46KITCHEN&FOODPREPARATIONJOBCATEGORYWINNERSOUSCHEFSHERATIONFIJIRESORTTASKSLABOURLAWSINVESTIGATINGANDPREPARINGACCIDENTREPORTSCOORDINATINGSPECIALEVENTSROSTERSETTINGANDCONTROLLISTENINGSKILLSDISCIPLINGPROCESSPROBLEMSOLVINGCONDUCTINGATRAININGSESSIONMOTVATINGWORKERSLOGBOOKMAINTENANCECONDUCTINGSANITATIONANDHYGIENEMEETINGEQUIPMENTISSUINGANDCONTROLPROCEDUREPREPAREATRAININGSESSIONINVENTORIESOFEQUIPMENTSETTINGUPBANQUETBUFFETITEMSTIMEMANAGEMENTCOUNSELINGTECHI\NIQUESQUALITYCONTROLRESTOCKINGBUFFETFOODDAILYSPECIALSETTINGANDCONTROLEQUIPMENTREPAIRANDMAINTENANCEPROGRAM47STANDARDSANDPROCEDURESDEPARTMENT:FOODPREPARATIONJOBCATEGORY:SOUSCHEFHEAD:G.M.APPROVAL:DATE:TASK:LABOURLAWSSTANDARD:ALLSUPERVISORYSTAFFWILLUNDERSTANDTHERELEVANTLABOURLAWS.PROCEDURE:Attend“LABOURLAWSANDSUPERVISION”trainingsessionheldbyHumanResourcesDepartment.48STANDARDSANDPROCEDURESDEPARTMENT:FOODPREPARATIONJOBCATEGORY:SOUSCHEFHEAD:G.M.APPROVAL:DATE:TASK:INVESTIGATINGANDPREPARINGACCIDENTREPORTSSTANDARD:EVERYACCIDENTWILLBEACCURATELYRECORDEDANDINVESTIGATED.PROCEDURE:Attend“ACCIDENTINVESTIGATIONANDREPORTING”trainingsessionheldbySecuritySupervisor.49STANDARDSANDPROCEDURESDEPARTMENT:FOODPREPARATIONJOBCATEGORY:SOUSCHEFHEAD:G.M.APPROVAL:DATE:TASK:COORKINATINGSPECIALEVENTSSTANDARD:EVERYSPECIALEVENTWILLBEWELLPIANNEDANDCO-ORDINATED,EVERYONEINTHEDEPARTMENTWILLKNOWHIS/HERFUNCTIONONTHEDAY.PROCEDURE:1.Readfunctionsheetsandmemoscarefully.2.AttendF&Bandcateringmeetingsandbringupanyqueries.3.Holdpre-eventorprefunctionmeetingswithyourstaffrosteredonforthatfunction/event.4.Ensureallitemsneededforfunctionareorderedandinhouseorguaranteeddeliverythedaybeforefunction.5.CheckwithExecutiveCheforF&BServiceManagerandCateringManageronmorningoffunctionorbeforestaffpre-functionbriefingforanylastminutechangesintimesfinalnumbers,specialrequestsetc.6.Staycalmatalltimes.50STANDARDSANDPROCEDURESDEPARTMENT:FOODPREPARATIONJOBCATEGORY:SOUSCHEFHEAD:G.M.APPROVAL:DATE:TASK:ROSTERSETTINGANDCONTROLSTANDARD:THEREWILLBEENOUGHSTAFFROSTEREDONTOCOVEREACHPOSITIONANDEACHSTAFFMEMBERWILLRECEIVEDAYSOFFANDFREETIMEWHICHCOINCIDESWITHFIJILABOURLAWSANDSHERATONPOLICY...PROCEDURE:1.Ascertainamountofstaffrequiredasperamountofbusinessforecastedandbudgetedstaffpayroll.2.Checktimecoverageneeded.3.Writerosteraccordingly,checkingthatnolabourlawsareinfringed.4.IfanyqueryarisescheckwiththeExecutiveChef,PaymasterorHumanResourcesDirector.51STANDARDSANDPROCEDURESDEPARTMENT:FOODPREPARATIONJOBCATEGORY:SOUSCHEFHEAD:G.M.APPROVAL:DATE:TASK:LISTENINGSKILLSSTANDARD:EVERYSUPERVISORWILLLISTENEFFECTIVELYANDEXACTLY.PROCEDURE:Attend“THELISTENINGSKILLS”heldbyHumanResourcesDepartment.52STANDARDSANDPROCEDURESDEPARTMENT:FOODPREPARATIONJOBCATEGORY:SOUSCHEFHEAD:G.M.APPROVAL:DATE:TASK:DISCIPLINGEPROCEDSSSTANDARD:ALLSTAFFWILLBETREATEDINTHESAMEDISCIPLINARYMANNER.PROCEDURE:Attend“KISCIPLINGPROCEDSS”trainingsessionheldbyHumanResourcesDepartmenthowtofillinC&AForms.REMEMBER:Someoffencescallforinstantdismissal,Butinmostcases:FIRSTAverbalwarningmake,anoteofdate,time,andreasonactiontaken,itisnotnecessarytohaveemployeesignthis.SECONDOFFENCEWrittenWarningonC&AFormaspersetprocedure.Thismustbesignedbyallconcerned.THIRDOFFENCEWrittenWarningasperabove.FOURTHOFFENCETaketoHumanResourcesDepartmentandactiondismissal.53STANDARDSANDPROCEDURESDEPARTMENT:FOODPREPARATIONJOBCATEGORY:SOUSCHEFHEAD:G.M.APPROVAL:DATE:TASK:PROBLEMSOLVINGSTANDARD:THEEXECUTIVESOUSCHEF(ANDCHIEFSTEWARD)WILLBEABLETOIDENTIFYANYOCCURRINGPROBLEMSANDKNOWHOWTOSOLVETHEM.PROCEDURE:Attend“PROBLEMSOLVING”seminarheldbyHumanResourcesDepartment.REMEMBER1.Identifythesymptoms(completeinvestigation).2.Determinecauses.3.Weighthealternativeformasolution.4.Action.T.F.R.54STANDARDSANDPROCEDURESDEPARTMENT:FOODPREPARATIONJOBCATEGORY:SOUSCHEFHEAD:G.M.APPROVAL:DATE:TASK:CONDUCTINGATRAININGSESSIONSTANDARD:EACHSUPERCISORWILLBEABLETOCONDUCTABASICTRAININGSESSION.PROCEDURE:AttendhowtoprepareandconductatrainingsessionseminarheldbyHumanResources.T.F.R.55STANDARDSANDPROCEDURESDEPARTMENT:FOODPREPARATIONJOBCATEGORY:SOUSCHEFHEAD:G.M.APPROVAL:DATE:TASK:MOTIVATINGWORKERSSTANDARD:EACHSUPERVISORWILLBEABLETOSUFFICIENTLYMOTIVATEWORKERSINTOWOLLINGLYANDHAPPILYDOINGTHEIRJOBS.PROCEDURE:AttendamotivationseminarheldbyHumanResourcesDepartment.56STANDARDSANDPROCEDURESDEPARTMENT:FOODPREPARATIONJOBCATEGORY:SOUSCHEFHEAD:G.M.APPROVAL:DATE:TASK:LOGBOOKMAINTENENCR\ESTANDARD:LOGBOOKWILLBEKEPTFORKITCHENANDSTEWARDINGRECORDINGANYPROBLEMSWITHEQUIPMENTSTAFFANDNUMBEROFCOVERSPERRESTAURANTWORKCOMPLETED.PROCEDURE:AttheendofeachshifttheSoupschefandstewardingsupervisorwillenterintothefollowing:KITCHENLOGBOOK1.Numberofcoversperrestaurantonrespectiveshift.2.Anyproblems,withstaff,within,oroutsideofdepartment.3.Anystaffreportingforworklateorsick.4.Anyfoodspoiled,thrownoutormissing.5.Functionsfinalnumbers.6.Managementdirectives.7.Anymaintenancerequestswrittenorequipmentproblems.8.Anyguestscomplaints.9.Anyworkurgentlyneedsdoingleftfrompreviousshift.10.Specialsreport.STEWARDINGLOGBOOK1.Anyproblemswithstaff,withinoroutsidedepartment.2.Anystaffreportinglateforworkorsick.3.