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BlueprintforPROJECTRECOVERY—AProjectManagementGuide..........................9758$$$$FM12-09-0208:29:09PS..........................9758$$$$FM12-09-0208:29:10PSThisPageIntentionallyLeftBlankBlueprintforPROJECTRECOVERY—AProjectManagementGuideTheCompleteProcessforGettingDerailedProjectsBackonTrackRonaldB.CagleAmericanManagementAssociationNewYork•Atlanta•Brussels•BuenosAires•Chicago•London•MexicoCitySanFrancisco•Shanghai•Tokyo•Toronto•Washington,D.C...........................9758$$$$FM12-09-0208:29:16PSSpecialdiscountsonbulkquantitiesofAMACOMbooksareavailabletocorporations,professionalassociations,andotherorganizations.Fordetails,contactSpecialSalesDepartment,AMACOM,adivisionofAmericanManagementAssociation,1601Broadway,NewYork,NY10019.Tel.:212-903-8316.Fax:212-903-8083.Website::aprojectmanagementguide:thecompleteprocessforgettingderailedprojectsbackontrack/RonaldB.Cagle.p.cm.Includesbibliographicalreferencesandindex.ISBN0-8144-0766-8(hardcover)1.Projectmanagement.I.Title.HD69.P75C3452003658.404—dc2120020117332003RonaldB.CagleAllrightsreserved.PrintedintheUnitedStatesofAmerica.Althoughthispublicationissubjecttocopyright,permissionisgrantedfreeofchargetoreproducetheformsthatarerequiredbyeachuserandtoprintandusepagesfromtheenclosedCD-ROM.Onlytheoriginalpurchasermaymakecopies.Undernocircumstancesispermissiongrantedtosellordistributeonacommercialbasismaterialreproducedfromthispublication.Exceptasprovidedabove,thispublicationmaynotbereproduced,storedinaretrievalsystem,ortransmittedinwholeorinpart,inanyformorbyanymeans,electronic,mechanical,photocopying,recording,orotherwise,withoutthepriorwrittenpermissionofAMACOM,adivisionofAmericanManagementAssociation,1601Broadway,NewYork,NY10019.Printingnumber10987654321..........................9758$$$$FM12-09-0208:29:17PSTABLEOFCONTENTSPREFACExiiiACKNOWLEDGMENTSxviiCHAPTER1GETTINGSTARTED11.1General31.2Requirements71.3TheSearchMethodology7CHAPTER2CHECKINGPROGRAMMATICPERFORMANCE92.1General92.2ProgrammaticPerformanceChecklist92.3ProgrammaticExplanations10CHAPTER3CHECKINGTECHNICALPERFORMANCE383.1General383.2TechnicalPerformanceChecklist383.3TechnicalExplanations41v..........................9758$$CNTS12-09-0208:29:08PSviTABLEOFCONTENTSCHAPTER4RECOVERINGFROMPROGRAMMATICPROBLEMS564.1General564.2ProgrammaticRecoveryChecklist564.3ProgrammaticRecoveryCauseDescriptions58CHAPTER5RECOVERINGFROMTECHNICALPROBLEMS1095.1General1095.2TechnicalSearchTables1095.3TechnicalRecoveryCauseDescriptions112CHAPTER6EXPANDINGTHECAUSEBASEFORYOURPROJECT1566.1General1576.2Brainstorming1586.3ResearchingAppropriateBenchmarks1606.4ResearchingtheProcesses1616.4.1StandardProcesses1616.4.2CustomerProcesses1626.4.3EnterpriseProcesses1626.4.4Project/ProgramProcesses162CHAPTER7GROUPINGTHECAUSESFORACTION1657.1General1657.2OrderingTechniques1657.2.185:15Rule1667.2.2CauseandEffectDiagram1677.2.3AffinityDiagrams1717.2.4RelationshipDiagrams1737.3InterrelationshipsofCauses176..........................9758$$CNTS12-09-0208:29:08PSviiTABLEOFCONTENTSCHAPTER8SELECTINGTHEBESTOFTHEBEST1778.1General1778.2EvaluationTechniques1788.2.1ParetoAnalysis1788.2.2ForceFieldAnalysis1808.2.3FailureModeEffectAnalysis(FMEA)1828.2.4MonteCarloSimulation1848.3EliminatingHolesandOverlaps1868.4ChoosingtheCauses187CHAPTER9IMPLEMENTINGTHETAILOREDCHANGES1889.1General1889.2ImplementationTechniques1889.2.1SlippingintheFix1899.2.2Creating‘‘On-Ramps’’1899.2.3‘‘Dumping’’theFix1909.3SelectingYourTechnique190CHAPTER10CONCLUDING19110.1General19110.2TheConcludingProcess19210.2.1QuantumImprovement19210.2.2Documentation19310.3DataTrail19510.4ModifyingMethods196CHAPTER11USINGTHECOMPACTDISK(CD)19711.1General19711.2Loading19811.3UsingtheTables19811.4UsingtheAttachments198..........................9758$$CNTS12-09-0208:29:09PSviiiTABLEOFCONTENTSSUMMARY199GLOSSARY203ATTACHMENTS2171StandardProgramPlanOutline2192StandardTechnicalPlanOutline2233RiskMitigationPlan2274Contract/SubcontractOutline2315ConfigurationManagementPlanOutline2346QualityAssurancePlanOutline2377RequirementsTraceabilityMatrix2418RequirementsFlow-DownMatrix2459DataDeliveryMatrix24710CapabilityMatrix24911Policy-to-PlanTrail25112ExperienceWindow25313StandardsTraceabilityMatri

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