[国外经济类书籍大全]-amacom-e-mail-rule

E-MailRules..........................9926$$$$FM02-19-0313:47:44PSOtherBooksbyNancyFlynnTheePolicyHandbook:DesigningandImplementingEffectiveE-Mail,Internet,andSoftwarePolicies(AMACOM)WritingEffectiveE-Mail:ImprovingYourElectronicCommunication..........................9926$$$$FM02-19-0313:47:44PSE-MailRulesABusinessGuidetoManagingPolicies,Security,andLegalIssues,forE-MailandDigitalCommunicationsNancyFlynnandRandolphKahn,Esq.AmericanManagementAssociationNewYork•Atlanta•Brussels•BuenosAires•Chicago•London•MexicoCity•SanFrancisco•Shanghai•Tokyo•Toronto•Washington,D.C...........................9926$$$$FM02-19-0313:47:45PSSpecialdiscountsonbulkquantitiesofAMACOMbooksareavailabletocorporations,professionalassociations,andotherorganizations.Fordetails,contactSpecialSalesDepartment,AMACOM,adivisionofAmericanManagementAssociation,1601Broadway,NewYork,NY10019.Tel.:[phone].Fax:[phone].Website::abusinessguidetomanagingpolicies,security,andlegalissuesfore-mailanddigitalcommunication/NancyFlynnandRandolphKahn.p.cm.Includesbibliographicalreferencesandindex.ISBN0-8144-7188-91.Electronicmailsystem—Management.2.Electronicmailsystem—Securitymeasures.3.Electronicrecords—Management.I.Title:Emailrules.II.Kahn,Randolph.III.Title.HE7551.F5782003384.3
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068—dc2120021528882003NancyFlynnandRandolphKahn,Esq.Allrightsreserved.PrintedintheUnitedStatesofAmerica.Thispublicationmaynotbereproduced,storedinaretrievalsystem,ortransmittedinwholeorinpart,inanyformorbyanymeans,electronic,mechanical,photocopying,recording,orotherwise,withoutthepriorwrittenpermissionofAMACOM,adivisionofAmericanManagementAssociation,1601Broadway,NewYork,NY10019.Printingnumber10987654321..........................9926$$$$FM02-19-0313:47:45PSNancyFlynn:Tomyhusband,PaulSchodorf,andourchildren,BridgetandTim.Specialthanksalsototheclients,partners,andfriendsofTheePolicyInstitutefortheirongoinginterestinreducinge-risksandenhancinge-communications.RandolphKahn:Tomywife,Melissa,andourchildren,Dylan,Lily,andTeddy,whomotivatemetokeepexploringandmakelifesuchfuntolive...........................9926$$$$FM02-19-0313:47:45PS..........................9926$$$$FM02-19-0313:47:46PS..........................9926$$CH1102-19-0314:07:35PSThisPageIntentionallyLeftBlankContentsPrefacexiiiAcknowledgmentsxvPARTONETheCaseforE-MailManagement1Chapter1:IntroductionE-MailRule1:StrategicE-MailManagementReducesLiabilities3Chapter2:Real-WorldLegalIssuesE-MailRule2:ManageEmployees’E-MailUse12Chapter3:E-MailOwnershipandCybertheftE-MailRule3:E-MailBelongstotheEmployer,NottheEmployee20PARTTWODesigningandImplementingEffectiveE-MailPolicies25Chapter4:WhyImplementE-MailPolicies?E-MailRule4:E-MailCanComeBacktoHauntYou27viiviiiContentsChapter5:E-MailPrivacyE-MailRule5:ThereIsNoOne-Size-Fits-AllE-MailPolicy30Chapter6:E-MailContentE-MailRule6:ControlRiskbyControllingContent33Chapter7:NetiquetteE-MailRule7:EstablishandEnforceRulesofOnlineEtiquette38Chapter8:SpecialNetiquetteConsiderationsforManagersE-MailRule8:ApplyE-MailRulesConsistently—fromSummerInternstotheCEO45Chapter9:LISTSERVPolicyE-MailRule9:ImposePoliciesandProcedurestoControlLISTSERVParticipationandContent49Chapter10:CorporateRoadWarriorsE-MailRule10:Don’tLeaveHomeWithoutE-MailPoliciesandProcedures52Chapter11:FailuretoEstablishorEnforcePolicyE-MailRule11:RulesExistforBusinessesThatWanttoRemaininBusiness55PARTTHREERetainingE-MailBusinessRecords61Chapter12:RetainingBusinessRecords:TheLegalFoundationforE-MailManagementE-MailRule12:TreatE-MailasaBusinessRecord63Chapter13:E-MailBusinessRecordRetentionE-MailRule13:RetainBusinessRecordE-MailAccordingtoWrittenandEnforcedRetentionRules70Chapter14:DevelopingRetentionRulesE-MailRule14:ApplyRetentionPrinciplestoE-MailRecords76..........................9926$$CNTS02-19-0313:48:07PSixContentsChapter15:SECandNASDRegulationsE-MailRule15:E-MailRetentionPeriodsMayBeDeterminedbyRegulatoryBodies79Chapter16:RecordRetentionVersusBackupTapesorStoredE-MailE-MailRule16:Don’tBeSetUpbyBackup81Chapter17:SoftwareSolutionsE-MailRule17:E-MailRulesApplytoAutomation,Too89Chapter18:OutsourcingE-MailStorageandRetentionE-MailRule18:AssesstheLegalandBusinessRamificationsBeforeMovingE-MailOffSite93Chapter19:EducatingEmployeesAboutE-MailRetentionE-MailRule19:MakeE-MailRetentionSimpleforEmployees98PARTFOURE-MailBusinessRecordsasLegalEvidence105Chapter20:E-MailBusinessRecordsasLegalEvidenceE-MailRule20:PreparetoProduceE-MailforAudits,Investigations,orLawsuits107Chapter21:RecordsManagementE-MailRule21:ManageE-MailBusinessRecordstoEnsureAccuracyandTrustworthiness117Chapter22:E-MailDiscoveryE-MailR