[国外经济类书籍大全]-amacom-the-creativ

TheCreativeTrainingIdeaBookInspiredTipsandTechniquesforEngagingandEffectiveLearninglucasfront11/20/0211:16AMPageilucasfront11/20/0211:16AMPageiiThisPageIntentionallyLeftBlankTheCreativeTrainingIdeaBookInspiredTipsandTechniquesforEngagingandEffectiveLearningROBERTW.LUCASIllustratedbyMichaelO’HoraAMACOMAmericanManagementAssociationNewYork•Atlanta•Brussels•BuenosAires•Chicago•London•MexicoCitySanFrancisco•Shanghai•Tokyo•Toronto•Washington,D.C.lucasfront11/20/0211:16AMPageiiiSpecialdiscountsonbulkquantitiesofAMACOMbooksareavailabletocorporations,pro-fessionalassociations,andotherorganizations.Fordetails,contactSpecialSalesDepartment,AMACOM,adivisionofAmericanManagementAssociation,1601Broadway,NewYork,NY10019.Tel.:[phone].Fax:[phone].Website::inspiredtipsandtechniquesforengagingandeffectivelearning/RobertW.Lucas.p.cm.Includesbibliographicalreferences(p.)andindex.ISBN0-8144-0733-11.Employees—Trainingof.2.Employeetrainingpersonnel—Trainingof.3.Supervisors—Trainingof.I.Title.HF5549.5.T7L7552003658.3′124—dc212002014950©2003RobertW.LucasAllrightsreserved.PrintedintheUnitedStatesofAmerica.Althoughthispublicationissubjecttocopyright,permissionisgrantedfreeofchargetophotocopyanypagesbyreaderthatarerequiredinthetext.Onlytheoriginalpurchasermaymakephotocopies.Undernocircumstancesisitpermittedtosellordistributeonacommercialbasismaterialreproducedfromthispublication.Thispublicationmaynotbereproduced,storedinaretrievalsystem,ortransmittedinwholeorinpart,inanyformorbyanymeans,electronic,mechanical,photocopying,recording,orotherwise,withoutthepriorwrittenpermissionofAMACOM,adivisionofAmericanManagementAssociation,1601Broadway,NewYork,NY10019.Printingnumber10987654321lucasfront11/20/0211:16AMPageivvAcknowledgmentsDedicationtotraininghasbeenanintricatepartofnearlytwothirdsofmylife.Dur-ingthattimeIhavehadsomewonderfulmentorsandfriends,havelearnedmuch,andhaveattemptedtogivebacktotheprofession.Thisbookisacompilationofmanyoftheideasgatheredduringmycareer.Itismadepossiblethroughthegenerousconsciousandunconsciouscontributionsofmanyhumanresourcedevelopmentprofessionalsandotherswhohaveworkedonthisproject.IamgratefultoallthepeoplewhosetrainingtechniquesIhaveimitated,modified,andaddedtomytoolboxovertheyears.Specifically,Iexpressmythankstothefollow-ingpeoplefortheircontributiontomylearning:MaryBroadandLennMillbower—fortakingthetimetoreadthisbookandprovideinputJacquieFlynn—theeditorforthisbookwhohasofferedguidanceandpatienceasweworkedthroughthedifficultprocessesrelatedtotitlingthebook,finetuningcon-tent,andbringingthefinalproducttofruition.SylviaFoy—who,astheDirectorofTrainingattheAAANationalofficeinOrlando,Florida,gavemethesupportandcoachingneededtosucceed,thelatitudetoexper-imentandgrow,thewisdomtoacceptmeasIam,andthefriendshipthatendurestothisdayJaniceMehagher—aformereditorfromtheAmericanManagementAssociationwhoworkedtomakethisbookprojectarealityLeonMet—amentor,formerboss,friend,andall-aroundsmartguyBobPike—who,asaninternationallyknowntrainerandauthor,hashelpedsetthetoneforcreativetrainingthroughouttheindustryandinspiredthousandsoftrainersEdScannellandJohnNewstrom—whosecollectivecreativegeniuslaunchedaconceptofbooksonexperientialtrainingactivitiesthathasbeenimitatedendlesslyinto-day’smarket,butneverexceeded.AspecialthankstoEdforreviewingthisbookandprovidingthoughtsSteveTanzer—amentor,visionary,partner,andgoodfriendwhocontinuestoofferwis-domandsupportinmywritingventureslucasfront11/20/0211:16AMPagevFinally,andmostimportantly,Imustthankmywonderfulwife(MJ)andmymother(Rosie)fortheirlove,support,andtoleranceasIsiftedthroughthemoundsofresearchmaterialandbooks,whichhavecoveredourdiningroomtableformonths.Also,my“brother”Dave,mysonMike,anddaughterBrittneyandtheirfamiliesfortheirsubtleunderstandingasIspentexcessivehoursfocusedonsuchlong-termprojectsasthisbook,oftenattheirexpense.Myonlyconcessionandhopeisthateachreaderwillextractvaluableideasfromthisbookthatwillmakethemsuccessfulinsharinginformationandskillswithmanyothers,sothattheytoocangrowandfeeltheintrinsicsatisfactionofseeingagoalattained.viAcknowledgmentslucasfront11/20/0211:16AMPageviContentsAcknowledgments•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••vPreface•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••ixCHAPTER1Brain-BasedLearning••••••••••••••••••••••••••••••••••••••••••••2CHAPTER2LightingtheCreativityLamp••••••••••••••••••••••••••••••••••••44CHAPTER3SettingtheStageforLearning•••••••••••••••••••••••••••••••••••78CHAPTER4OpeningwithaBang••••••••••••••••••••••••••••••••••••••••••118CHAPTER5CreatingaStimulatingLearningEnvironm