论知识管理学的构建(pdf 67页)

121233“”4561711.21.11.381.191.1101.2111.2121.2131.2141.31521622.12.2172.118119220Internet2213500224235202462021MBAEMBAMPA“”256262.227„/InformationTechnology/InformationManagement,IT/IM//2.228„„KnowledgeAssets“”IntellectualCapital,IC2.2292.2„„30„„2.2312.232™“”¾HiroyukiItami“”(InvisibleAssets)¾Sveiby“”(TheInvisibleBalanceSheet)¾ThomasStewart(Brainpower)“”Resource-basedViewofOrganizations133™„Skandia„CustomerCapital„Dow“”intellectualassetvision()1342™¾ArgyrisSingle-LoopLearningDouble-LoopLearning“”Learningtolearn¾PeterSenge90HammerChampyDavenportShortPrahaladDavidowMaloneBell“”Drucker“”Nolan“21”“”“”¾Savage“”35¾“”Knowledge-CreatingOrganizationsTacitKnowledge(ExplicitKnowledge)SECI“”“Ba”SECIKnowledgeVisionKnowledgeAssetsSECI2363™“”KnowledgeManagementSystems¾EDPSTPSMIS37¾Internet/intranetAgent“”3382.2™3933.13.23.33.4403413423识学学综学为学术学43“”3443“”45“”346“”3473.1483.1493.1503.1“”513.1523.2533.2543.2553.2563.2573.2583.2593.2603.3613.3623.3633.3643.4“”653.4663.467“”