1GartnerReportHypeCyclesHelpInvestorsPuttheClaimsIntoPerspectiveAnalysts:Anne-MarieRousselArticleTopViewAV-20-2039June5,2003Gartner1Gartner12GartnerResearch(20036)ITCIO1-30%3()-2003NCR(MITMediaLab)2003(ConveraIBMVisageDataCrystal)20022006Web(ResourceDescriptionFramework)Web(WebOntologyLanguage)WebempolisintelligentviewsNetworkInferenceontopriseMondecaOntopia-()4()CandleIntegratedResearchIBM/Tivoli2003()InQuiraiPhraseEasyAskAutonomy2003Web10(2003)5%(2003)(PDA)PCAdvancedRecognitionTechnologiesMotorolaLexicusMicrosoftIBMParagonSoftware30%5Wi-Fi802.11bWi-Fi(2003)2003-AlexanderLindenJackieFenn2003-MilindGovekarCameronHaightDonnaScottDebraCurtisKrisBrittainRonniColvillePatriciaAdamsAlexanderLinden2003-JackieFennAlexanderLinden2003-VicWheatmanRichardStiennonRayWagnerJohnPescatoreArabellaHallawellJohnGirardRobertaWittyKellyKavanagh2003-PhillipRedmanKenDulaneyWilliamClark2003IT-BobHafnerIanKeenePattiRealiDrewKrausBernElliotPhillipRedmanRichardStiennonBettinaTratz-RyanNickAllenGartner56TopGallantRoad,P.O.Box10212Stamford,CT06904-2212,USATel:+1-203-9640096Fax:+1-203-3247901~B20810008901068418728,6841872701068418728E-mail:china@gartner.com.cn