EmploymentMode:contractwork雇佣方式:合同工EmploymentRelationship:transactional雇佣关系:交易Examples:assemblers(Nike)装配工人clericalworkers(Halliburton)办事员payroll(Continental)薪水单catering(ARAMARK)筹办人员HighValueHighValueLowValueLowValueUniqueGenericGenericCoreCoreIdiosyncraticIdiosyncraticCompulsoryCompulsoryHumanCapitalArchitectureHumanCapitalArchitectureAncillaryAncillaryAncillaryHumanCapital辅助人力资本•LowStrategicValue:Operationalrole低战略价值:操作性角色•LowUniqueness:Genericknowledgeandskills普遍性:普遍性知识和技能R&DManufacturing/OperationsDistributionSalesSalesTMTCustServHRR&DRapidsFinCustomerServiceMfgR&DR&DPartnersTRADITIONALJOB-BASEDEMPLOYMENTALLIANCE/PARTNERCONTRACTWORKKNOWLEDGEWORKLowVALUEhighLowVALUEhighLowUNIQUEhighLowUNIQUEhighBIOTECH,INC:MappingHumanCapitalKEYFinanceHRTMTMISMfg/OperationsMarket/SalesR&DQualityBiologicalsCust.ServiceRapidDiag.Legal/Reg.DistributionKEYFinanceHRTMTMISMfg/OperationsMarket/SalesR&DQualityBiologicalsCust.ServiceRapidDiag.Legal/Reg.DistributionRapidsScottA.Snell,CornellUniversityC2=RapidLearningHRLegalMISBiologicalsFinQualityTMTR&DManufacturing/OperationsDistributionSalesSalesTMTCustServHRR&DRapidsFinCustomerServiceMfgR&DR&DPartnersTRADITIONALJOB-BASEDEMPLOYMENTALLIANCE/PARTNERCONTRACTWORKKNOWLEDGEWORKLowVALUEhighLowVALUEhighLowUNIQUEhighLowUNIQUEhighBIOTECH,INC:MappingHumanCapitalKEYFinanceHRTMTMISMfg/OperationsMarket/SalesR&DQualityBiologicalsCust.ServiceRapidDiag.Legal/Reg.DistributionKEYFinanceHRTMTMISMfg/OperationsMarket/SalesR&DQualityBiologicalsCust.ServiceRapidDiag.Legal/Reg.DistributionRapidsScottA.Snell,CornellUniversityC2=RapidLearningHRLegalMISBiologicalsFinQualityTMTEmploymentMode:partnership雇佣方式:伙伴EmploymentRelationship:collaborative雇佣关系:合作Examples:“wildducks”(IBM)野鸭designengineers(w/Boeing)设计工程师trainers(Merck/Forum)培训师authors(McGraw-Hill)作者HighValueHighValueLowValueLowValueUniqueGenericGenericCoreCoreIdiosyncraticIdiosyncraticAncillaryAncillaryCompulsoryCompulsoryHumanCapitalArchitectureHumanCapitalArchitectureIdiosyncraticHumanCapital独特的人力资本•LowStrategicValue:Intermittentlinktocompetence低战略价值:与核心价值间接联系•HighUniqueness:Specializedknowledgeandskills独一无二:特殊的知识和技能TRADITIONALJOB-BASEDEMPLOYMENT传统的以工作为基础的雇佣ALLIANCE/PARTNER联盟/伙伴CONTRACTWORK合同工KNOWLEDGEWORK知识性工作S-specificjob特殊工作T&D-short-term短期研发T&D-currentjob现在的工作T&D-external外部$-internalequity内部公平S-immediateperform直接行为$-group群体Job-narrow/simple工作范围小、简单$-short-term短期PA-quality质量Job-customized用户化的工作$-bonus$-performance绩效$-industryexperience工业经验S-strategycontribute战略捐赠$-salary薪酬Job-rotation工作轮换S-solveproblems解决问题S-best最好Job-security安全$-high高级Job-empower授权PA-strategycontribute战略性捐赠T&D-investment技术培训投资PA-workw/othersT&D-OJT在职培训T&D-team技术研发团队T&D-continuous持续性S-potential潜力S-promotew/in提升PA-develop培训Job-dynamic工作动力Job-standardized标准化$-hourly小时KEYJobdesign工作设计Staffing人员供给Training培训Appraisal评价Compensation补贴LowVALUEhighLowUNIQUEhighPlottingHRPractices人力资源实践策略STUDY:152multi-productfirms200employeesCEO,VPHR,lineexecsLepak&Snell,2001唯一性价值高高研究:152家超过200雇员的多元产品公司的CEO,资深人力专员,一线经理Rewards报酬Appraisal评价Development培训Staffing员工供给JobDesign工作设计•enriched&empowered授权、提供资源•customized用户导向•aptitude(abletolearn)才能(学习能力)•promotefromwithin提升•continuouson-the-job现场培训•firm-specific公司特色•focusonstrategiccontribution关注对战略的贡献•developmental培训•externalequity(highwages)外部公平(高工资)•payforknowledge,experience,seniority为知识,经验、资历付薪•ownershipandperks持股COMMITMENT-BASEDHRMSYSTEM以责任为基础的人力资源管理系统HighValueHighValueLowValueLowValueUniqueGenericGenericIdiosyncraticIdiosyncraticAncillaryAncillaryCompulsoryCompulsoryHumanCapitalArchitectureCoreCoreHumanCapital核心人力资本EmploymentMode:knowledgework雇佣方式:知识工作EmploymentRelationship:organization-focused雇佣关系:组织为核心•clearlydefined清晰定义•moderatelyempowered适度授权•externalrecruitment外部招募•achievement成就HighValueHighValueLowValueLowValueUniqueGenericGenericCoreCoreIdiosyncraticIdiosyncraticAncillaryAncillaryHumanCapitalArchitectureHumanCapitalArchitectureCompulsoryPRODUCTIVTY-BASEDHRMSYSTEM生产率为基础的人力资源管理系统EmploymentMode:traditionaljob雇佣方式:传统工作EmploymentRelationship:jobfocused雇佣关系:工作为核心CompulsoryHumanCapital公用型人力资本Rewards报酬Appraisal评价Development培训Staffing员工供给JobDesign工作设计•limitedtofirm-specific局限于公司的具体情况•short-termfocus关注短期•developmental培训•focusonperformance关注绩效•externalequity(marketrate)外部公平(市场比例)•payforperformance为绩效付薪•well-defined准确定义•limitedscope范围有限•outsourced(perhaps)外部资源(也许)•contractforaspecifictask为特别的任务招聘•limitedtorules&procedures•局限于规章、流程•administrative行政管理•hourlyorcontract-contingent•按小时或临时工作付薪HighValueHighValueLowValueLowValueUniqueGenericGenericCoreCoreIdiosyncraticIdiosyncraticCompulsoryCompulsoryHumanCapitalArchitectureHumanCapitalArchitectureAncillaryAncillaryCOMPLIANCE-BASEDHRMSYSTEM服从为基础的人力资源管理系统EmploymentMode:contractwork雇佣方式:合同工EmploymentRelationship:transactional雇佣关系:交易AncillaryHumanCapital辅助性人力资本Rewards报酬Appraisal评价Development培训Staffing员工供给JobDesign工作设计•team-based团队为基础•enriched&autonomous资源丰富/自主•abilitytocollaborate能够合作•achievement成就•continuouson-the-job•持续在工作中培训•firm-specific公司具体情况•team-oriented团队为核心•goalaccomplishment完成目标•group-basedincentives团队为基础的激励•contr