国际著名酒店娱乐部程序(英文)-06 ACTIVITIES.94-113

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精品资料网()25万份精华管理资料,2万多集管理视频讲座精品资料网()专业提供企管培训资料ACTIVITIESJOBCATEGORYWINNERASSISTANTACTIVITIESDIRECTORTASKS(CONTINUEDFROMPREVIOUSPAGE)KNOWINGTHETOURSOFFEREDPROMOTINGGROUPPARTICIPATIONANDENCOURAGINGACTIVITIESORGANIZATIONOFMINI–TOURNAMENTSKNOWINGHOWTOTEACH&GIVEINSTRUCTIONTOSMALLANDLARGEGROUPSMANNINGTHEBEACHBUREKNOWINGTHEVOUCHERANDCONTROLSYSTEMSPREPARATIONOFEQUIPMENTFORACTIVITIESPREPARATIONFORLOCALTHEMEACTIVITIESKNOWLEDGEOFCHILDREN’SPROGRAMMESPREPARATIONOFVIDEOSHOWEQUIPMENTHOWTOTEACHCHILDRENISSUEANDRECLAIMOFTOWELSFROMTOWELBURECHILDREN’STALENTSHOW,EVENTANDPREPARATIONCLEANINGOFTHEPOOLANDPOOLAREACARRYINGOUTMISCELLANEOUSACTIVITIESOPERATIONOFCHASEBOATTEACHINGASAILBOARDLESSONTEACHINGAHOBIECATSAILINGLESSONRUNNINGTHEHOBIESTAGGEREDREGATTATAKINGAWATERPOLOACTIVITYSETTINGUPTHEVOLLEYBALLANDKNOWINGTHETHEMESLAUNCHINGANDRECOVERINGSAILBOARDS,HOBBIES,ANDOTHERCRAFTSDOINGTHEHOBIEJOYRIDEACTIVITYTAKINGTHECHILDREN’SMEALORGANIZINGTHECHILDREN’SSPORTSDAYORGANIZINGTHECHILDREN’SEARLYEVENINGGAMESACTIVITIES精品资料网()25万份精华管理资料,2万多集管理视频讲座精品资料网()专业提供企管培训资料ACTIVITIESJOBCATEGORYWINNERASSISTANTACTIVITIESDIRECTORTASKS(CONTINUEDFROMPREVIOUSPAGE)CARRYINGOUTTHECHILDREN’STREASUREHUNTCHILDREN’SMOVIECHILDREN’SSWIMMINGLESSONSANDGAMESACTIVITYCARRYINGOUTTHECHILDREN’SQUIZCARRYINGOUTTHECHILDREN’SSCAVENGERHUNTANDCRABRACECHILDREN’SPAINTINGCOMPETITIONCHILDREN’SMORNINGJOG,WALK,SHELLHUNTOROTHERMORNINGEVENTTAKINGTHEMORNINGJOGORWALKCARRYINGOUTTHEPRE–STRETCHANDPOOLCLASSPREPARATIONOFICECARVINGANDFLAMBEDEMONSTRATIONCLEANINGOFALLBEACHANDPOOLCHAIRSCLEANINGOFHOBIECATS,SAILBOARDSANDOTHERCRAFT,INCLUDINGALLEQUIPMENTCLEANINGANDRAKINGOFBEACHGENERALCLEANLINESSOFACTIVITIESAREACARRYINGOUTTHESAILBOARDFREESTYLEDEMONSTRATIONGIVINGTHESAILBOARDTHEORYLECTURECARRYINGTHESAILBOARDCOMPETITIONRUNNINGTHESHERATON/REGENTREGATTAEXCURSIONTOTHELOCALCARVINGVILLAGE精品资料网()25万份精华管理资料,2万多集管理视频讲座精品资料网()专业提供企管培训资料STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:ACTIVITIESASST.ACTIVITIESDIRECTORHEAD:G.M.APPROVAL:DATE:TASK:HOTELORIENTATIONSTANDARD:======================================================================PROCEDURE:精品资料网()25万份精华管理资料,2万多集管理视频讲座精品资料网()专业提供企管培训资料STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:ACTIVITIESASST.ACTIVITIESDIRECTORHEAD:G.M.APPROVAL:DATE:TASK:DEPARTMENTORIENTATIONSTANDARD:ALLACTIVITIESSTAFFWILLKNOWTHEFUNCTIONSANDROLEOFTHEDEPARTMENT,THERULES,ANDREGULATIONSWHICHGOVERNIT,ANDTHEIROWNROLEWITHINIT.======================================================================PROCEDURE:1.Introductionontheroleandgoalsofthedepartmentandthestandardsofservicewewillaimtomeet.2.Explanationofthetrainingscheduleforeachemployee,andwhatthetraininginvolves,plustheimportanceofit–schedulegivenoutforbothweeks.3.Showingofdepartmentalandlineofcommand.Thiswillbedoneusingalinechart.Reasonsforitandtheimportanceofitwillbestressed.4.Explainingofthefunctionsofthedepartment,i.e.theproductofit,theoutletsandequipment,thefunctionsofvariousjobcategories.Jobdescriptionswillbegivenoutandexplainedthoroughly.5.Howthedepartmentrelatestootherdepartments–particularlyFoodandBeverage,FrontDesk,Sales.6.ThepersonnelfunctionsoftheactivitiesDepartment:-a)Whohiresemployees.b)Whoorientsemployees.c)Whoconductsongoingtraining.d)Complaintproceduresandstyleofmanagement.e)Whenandbywhommeetingsareheldwithinthedepartment.f)Disciplinaryaction/probationaryperiod.精品资料网()25万份精华管理资料,2万多集管理视频讲座精品资料网()专业提供企管培训资料PROCEDURES:(CONTINUED)1.Rulesandregulationsofthedepartment.Handoutgivenandtheimportanceofabidingthemwillbestressed.Appearancestandards.2.Allstaffwillbegivenatourofthepropertywithparticularnotbeingtakenof–Ballroom,MaloloLounge,portsO’sCallPoolarea,Makearea,Gardens,Beachbure,Tenniscourts,Tour/activitiesdesk,Beach.3.RelationshipwithFishFijiLimitedandotherconcessions.精品资料网()25万份精华管理资料,2万多集管理视频讲座精品资料网()专业提供企管培训资料STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:ACTIVITIESASST.ACTIVITIESDIRECTORHEAD:G.M.APPROVAL:DATE:TASK:MANAGEMENTSKILLSSTANDARD:THEASSISTANTMUSTBEABLETOMANAGETHESTAFFINANEFFECTIVEMANNER.======================================================================PROCEDURE:ThelearningofmanagementskillswillbehandledbythepersonnelDepartment,andacoursewillberuneitherbeforethehotelopeningdate,orafterit,inmoreofanon–goingformat.Detailswillbesupplied.精品资料网()25万份精华管理资料,2万多集管理视频讲座精品资料网()专业提供企管培训资料STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:ACTIVITIESASST.ACTIVITIESDIRECTORHEAD:G.M.APPROVAL:DATE:TASK:SUPERVISIONOFON–GOINGSTAFFTRAININGSTANDARD:THEASSISTANTWILLASSISTTHEACTIVITIESDIRECTORWITHTHEORGANIZATIONANDPREPARATIONOFNO–GOINGSTAFFTRAINING.THETRAININGMUSTBESPECIFICANDRELEVANT.======================================================================PROCEDURE:TheorganizationoftheSheratonFijiissuchthatnodepartmentcanstandstill.Thereforetomaintainthehighstandardsthathavebeenset,anon–goingtrainingpro

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