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博思商务词汇•知识点总结：•如何扩大背景知识：•阅读商务报刊•背景知识考察点：•1）人•新人的选择，executive执行官的选择；员工的管理：激励问题、人员培训•2）公司信息•公司的类型；管理•3）公司的运作•成本、产品的研发市场和营销安全生产背景知识1新人招聘•Recruitment/employmentagency•Recruiters•headhunters•Arecruit/hire•Recruit/hire/headhunt•Situation/post/position/appointments任命,职务•Vacant/vacancy•Applyfor/applicationfrom•Applicants/candidate•References•Qualifications•Skilledat/in•Customercare•Electronics•Computersoftware•Figures•People•Communicating•Self-starters/proactive/self-motivated/self-driven•Methodical/systematic/organized•Computer-literate•Numerate•Teamplayers•Personnel/HumanResources人事部/人力资源部•recruit,recruitment,take…on招聘•Theytookmeonfiveyearsago.五年前他们把我招了进来。•interview面试candidate候选人•threeroundsofinterviews三轮面试•Training&Education•incompanytraining内部培训•outsidetraining外出培训•evaluation,performanceevaluation,score,marks,grade评估，打分，评级•fire,dismiss开除•resign,quit,leave,resignation离职•Avacancy•Mechanicalengineer•Electricalengineer•Post•Qualitycontrol•Designsection•Previousexperience•Particularrequirements•Languageability•Export-oriented•Diploma•Certificate背景2：公司信息•corporation,company,business,firm,aconcern,Enterprise,operation,industry,•Manufacturingindustries/sector•Servicesindustries/sector•proprietor自主经营者proprietorship所有(权)partnership合伙•entrepreneur•meetingofshareholders•BoardofDirectors,theBoard•Chairman,Chairperson•President•CEO首席执行官•Managingdirector•CTO首席技术执行官CFO首席财务执行官CIO首席信息执行官COO运作主管•VicePresident•SalesExecutive销售主管•MarketingExecutive市场主管公司所属industries•Manufacturingindustries/sector制造业•Aerospace•Cars•computerhardware•Construction•defense•Foodprocessing•Householdgoods•pharmaceuticals医药品•Steel•textiles•Servicesindustries/sector•catering饮食服务•Computersoftware•Financialservices•Healthcare•Leisure•Media•Property/realestate•Retail•Telecommunications•tourism公司的departments和structure•Finance/marketing/Humanresources/research/ITdirector•Accountsdepartment/sales/customerservicesmanager•Linemanager•Headoffice/headquarters•Open-planoffice(房屋或办公室的)开敞式平面布置•Administrativestaff/support•Technicalsupport•Tradeunion/laborunions•HR/HRD/HRM•Personneldepartment背景信息3：公司运作•Production•Thepackingarea•Reception•Thewarehouse•Theshopfloor•Salesdirector•Plantmanagers•Programme方案；活动安排•Take…around•Presentation展示会；介绍会；发布会背景知识3•Managingdirector常务董事•Update•ITdepartment•Technicalstaff•Marketingteam•Annualreport•Exploreonlineselling•Technicalproblems•Theimpactsonstaffing•Marketingactivity•Cost-effective有成本效益的,划算的Beresponsiblefor•Serveitspurpose•Products•Aproductioncompany•Acustomer’soffice•pre-sales,aftersales•CustomerServices客户服务部•installation组装•products,consumer•potentialconsumer•choice,preference,attitudes…•difficultconsumers•Marketing市场•marketresearch,survey,questionnaire,interview•marketsegmentation,targetconsumer,consumerbehavior,consuminghabits•市场细分消费者行为消费习惯•Sales•pricetag价签•Customer/users/end-users•Thereceivingendofmarketing•Consumer•Buy/purchase•Buying/purchasingmanager•Seller/vendor•Assemblydepartment装配•Onvoicemail•Installcomputerizedcuttingtoolandpackingmachines•Despatchdepartment发送部门•Apackingmachine•Developafault•Theboxassemblymechanism•Thecustomerservicemanager客户服务