山东省机械制造业中层员工满意度研究

南京航空航天大学硕士学位论文山东省机械制造业中层员工满意度研究姓名：毛晓燕申请学位级别：硕士专业：企业管理指导教师：王锐兰20080101i6iiABSTRACTAtpresent,therearemangystudiesforstaffjobsatisfaction.Andtherearealsomanytheoretictosupportitabroad.Howeverthescholarsdomesticpaymuchattentiontothedemonstrationstudyforstaffjobsatisfaction.Meanwhilewefindthattherearemanyproblemsamongthem,oneofthemislackofdepthandextent.Theobjectofthisarticleistostudythemid-levelstaffofmechanicalmanufacturinginShandongprovince.ThereasonsthatwechoosethemechanicalmanufacturingofShandongprovinceisbecausethemechanicalmanufacturinghasmuchspacetodevelopandimprovethemselvesinourcountryinthebackgroundofconstructingharmonioussociety,andthedemonstrationstudyofstaffjobsatisfactionhasn’tcomedowntothisindustry.Throughthisdemonstrationstudywehopetosupportsomeadvicesformechanicalmanufacturingwhichhashighemployeeturnoverrate.Fistofall,thisarticleintroducestheopportunityandpositionofandmechanicalmanufacturinginShandongprovince,andexpatiatethemeaningofthestudy.Thensummarizesthestudystatusinquoofjobsatisfaction,analyzestheadvantagesanddisadvantagesofthemeasuremeanstojobsatisfaction.Byanalyzingtherelationshipsamongjobsatisfactionandorganizationperformanceandpromises,wecangetthestudyimportanceofjobsatisfaction.Bymeansofliteratureanalysisandstructuresinterview,thefactorswhichinfluencethejobsatisfactionarecollectedandrevised.Onthebasisofit,thehypothesisoftheresearchisgiven.Accordingtothesevariables,scalesaredesigned,andaquestionnaireiscreatedtodoasurveysampleThisarticleusesthefactoranalysistoexplorethestructureofsixsceneindependentvariables.Afterthetestofreliabilityandvalidity,revisionismadeforthefactors’structure;withtheregressionanalysis,regressioncoefficientiscalculated.Andthestudygetstheconclusionlikethese:therearefourfactorsinfluencethejobsatisfaction,andtheyarethejobitself,organizationcircumstanceandatmosphere,jobreturnandcorporationvisualize.Addition,thefactorsofleaders’actionandrelationshipamongpeopledon’tpaymucheffecttojobsatisfaction.Sowecangetsomeadvicetomotivateemployees’positivityandreducetheirturnoverrate.Keywords:staffjobsatisfaction,mid-levelstaff,mechanicalmanufacturing,Shandongprovince,regressionanalysisvi1.1.............................................31.2.................................................92.1ERG......................112.2................................................133.1......................................312.1..........................................102.2..................152.3......................174.1..............................334.2..........................................354.3..................................384.4..................................384.5........................................394.6..........................................414.7............................................434.8....................................444.9..........................................444.10...........................................454.11...............464.12.............................47,()11.11.1.124.77%14.778.59%17.40%20061930%2022.9140.87%2005[1]20802.8%903.3%[2]200514.4%30%3[3]21.1.219%“”2007331.21.2.11.11.11.2.24[3]1.2.31933Hoppock[4]1.Hoppock(1935)[5],Vroom(1964)[6],Price(1972)[7],Locke(1976)[8],Day(1977)[9]2.PorterLawler(1968)[10],GetzelsCambell(1968)[11],DunnStephens(1972)[12],Robins(1992)53.Morse(1953),Gouldner(1959),Homans(1961),Smith(1969)[13],WexleyYukl(1977),SealKnight(1988),(2004)1.2.420[12]Steer,1982Becker2060[15]2070Becker,1960[13];Mowday,PorterSteer,1982[12];AllenMeyer,1990[14];Hackett,BycioHausdorf,1994[15]MeyerAllen(1991)[16]6MeyerAllenSmith(1993)[17]1.2.123.2001MeyerAllen1.2.57LodahlKejner196512[18]LawlerHall[19]1982Kanungo[20]1.31.3.11.2.20077-83.8SPSS11.51.3.2SPSS1.291.2102.11935HoppockJobSatisfactioncontenttheoriesprocesstheoriesaggrandizementtheoriessituationmodels,2.12.1ERG111.ERGMaslow1954hierarchyneedstheoryWhabaBridwell(1976)-Herzberg1959hygienefactorsmotivationfactorsHerzbergMaslowAlderferERG122.1ERGERGAlderferMaslowHerzberg2.1existencerelatednessgrowthERG2.1979GruenbergexpectancytheoryVroom1964MVE=⋅∑MVEMVroom13Adams1945[20]--[21]2.2142.2LeonFestinger3.AOIBOIO/IO/IO/IO/IABO/IO/IABO/IO/IAB154.HoyMiskel1996QuarsteinGlissonDurick2.22.2.12.2162.2191219331955R.[23]19591968[24]19571963D.25-3445-541969Young,BergMacedonic171974,:1978G.R.1973-19771967-19731986HazerWilliams[25]1985198619851986[25]-0.41985KrackhardtPorter[26]19881989Watson,ClarkTellegen[27],:(PA);PA,,(NA);NA(Brief)NA,1989(Levin)(Stokes)NA(r=0131,p0101),[28]19831990TettMeyer(1983),MathieuZajac(1990)[29]180.700.531992BruceB1ackburnParnellHatem2.2.22.3192.31986[23]1986[23]199019952331996[30]2000[31]2005[23]2006[32]2007[33]202.31935HoppockHoppock1963Friendlander[34]19661969Smith[10][35]locke10AronldFeldman[36]19821993SeashoreBrown[37]1996Benders2001Terry1957HertzbergSmithPlant1982[10]Mottaz198621AhlburgKimmel1986Doering,RhodesSchuster(19831996[30]128[38]19992000[39][40]2001[20][41]2004[42][43]2002222005[44]2003[45]2006Price2.41986[46]Glick,JenkinsGupta1988Spector,DwyerJex0.54[46]BarlingMacEwen1