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题型07投诉信第一段自我介绍，表明投诉这次服务。第二段写明投诉原因，陈述问题，说明影响。第三段阐述要求，并表示自己期望回复。【满分词汇模板】01题型解读02答题模板构建03满分词汇模板04满分句型模板命题特点投诉信是用来投诉某人或某商家或单位，因为某事没有得到应有的对待，或者我们遇到的一些不文明现象。所购商品质量差，服务售后不满意，学校食堂饭菜质量不好等。内容涉及网购、书本、酒店服务、服饰、电子书等商品的质量问题。在写投诉信时，应当关注问题本身，目的是解决问题。言语不应过激，切勿威胁对方。提出解决方案和诉求时要合情合理。写投诉信时，一般都采用开门见山式写法。时态以一般现在时为主，一般过去时为辅。单词complaint投诉；solve解决；content满意的；worn破损的；demand要求；request请求；短语what'sworse更糟糕的是；inthehopethat希望【满分句型模板之开篇“风头”句】1.I’mwritingtocomplainabout...我写信是为了抱怨。2.I’mLiHua,oneofyourcustomers.我叫李华，是你的一位顾客。3.I’mwritingthisletterinthehopethatthisproblemcanbesolvedassoonaspossible.我写这封信是为了希望这个问题能尽快得到解决。【满分句型模板之开篇“猪肚”句】1.ThereasonswhyIamnotcontentwithitareasfollows.我不满意的原因如下。2.Tomakethingsworse...更糟糕的是......3.Inaddition,thedictionariesweresopoorlypackedupthatthecoversoftwowereworn.此外，字典装得很差，两本书的封面都穿破了。4.What’sworse,thenumberwassmaller.Twodictionariesweremissing.更糟糕的是，这个数字更小了。两本字典不见了。5.Thereisnodoubtthatyouwilltakemeasurestodealwiththeproblem.毫无疑问，你会采取措施来解决这个问题。6.IamwritingtoinformyouthatIamdissatisfiedwithyour....我写信通知你，我不满意你的.....7.IfeelsorrytotroubleyoubutIamafraidthatIhavetomakeacomplaintabout....很抱歉，打扰你了，但我恐怕不得不向你投诉...8.IwishtodrawyourattentiontotheproblemthatIbought....我想提醒您注意我购买......的问题9.WhenIunpacked...andtriedtouseit,itdidnotwork.当我打开时……我试过了，但没有用。【满分句型模板之结尾“豹尾”句】1.Iwouldbegratefulifyoucouldsolvemyproblemassoonaspossible.如果你能尽快解决我的问题我将非常感谢。2.I’mlookingforwardtoyourearlyreply.盼望着早日收到你的回信。3.WhenItook...outofthebagandexamined...closely,Ifound...当我拿…从包里出来检查……仔细地看，我发现……4.Consideringtheabovefactors,Istronglyrequestthatyoushouldsolvethisproblemassoonaspossible.考虑到上述因素，我强烈要求你尽快解决这个问题。5.Iwouldappreciateitverymuchifyoucould...如果你能......的话，我将非常感激6.Itrustyouwilltakemycomplaintsseriouslyand...我相信你会认真对待我的投诉和......7.Ilookforwardtoyourdealingwiththeseproblemswithoutdelay.我期待着你毫不拖延地处理这些问题。8.Ihopethatmyproblemwillgetyourconsideration.我希望我的问题能得到您的关注。【满分作文模板】Towhomitmayconcern.Iam________(自我介绍）.②1feelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout________.Thereasonformydissatisfactionis________（总体介绍）.Inthefirstplace,________（抱怨的第一个方面）.Inaddition,________(抱怨的第二个方面).Underthesecircumstances,Ifindit________(感觉）to________(抱怨的方面给你带来的后果).Iappreciateitverymuchifyoucould________（提出建议和请求），preferably________（进一步的要求),andIwouldliketohavethismattersettledby________(设定解决事情最后期限）ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Yours,LiHua【满分作文模板示例】DearManager,IamwritingthislettertocomplainaboutsomeproblemsIhavecomeacrossrecentlyinyourbookstore.YesterdayIboughtanEnglishnovelwithanelaboratelydesignedcover.ButlaterIfoundthatseveralpagesofthebookwerecrackedandbefouled.Whatisworse,themisprintsspreadeverywhereinthebookandseriouslyaffectedmycomprehension.Iwenttoyourbookstoretorequireareplacement.Surprisingly,yourstaffturneddownmyrequestrudelyandevendeniedthepoorqualityofthebook.Now,I'mwonderingwhetheryoucanrefundorexchangeanewoneforme.Inthemeantime,I'dliketoappealtobetterserviceofyourstaff.Anearlyresponsewillbeappreciated.Sincerely,LiHua【译文】亲爱的经理:我写这封信是为了抱怨我最近在你们的书店遇到的一些问题。昨天我买了一本封面是精心设计的英文小说。但后来我发现有几页的这本书被弄乱了。更糟糕的是，书中的错误印刷品到处传播，严重影响了我的理解能力。我去了你的书店，需要换一个人。令人惊讶的是，你们的员工粗鲁地拒绝了我的要求，甚至否认了这本书的低质量。现在，我想知道你是否可以给我退款或换一个新的。与此同时，我希望你们能加强对员工的服务。我们将感激你能尽早作出答复。李华1．假定你是李华，你邻居的女儿每天中午都在家弹钢琴，给你的网课学习和生活带来了很大的困扰。请你给邻居Mrs.Li写一封投诉信，内容要点包括：1.说明困扰你的问题；2.投诉的原因；3.解决问题的建议。注意：1.词数80字左右；2.可以适当增加细节，以使行文连贯。DearMrs.Li,__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Yoursfaithfully,LiHua【答案】:DearMrs.LiI'mLiHua,aneighborlivingnexttoyourhouse.I'mwritingtoexpressmydissatisfactionaboutthenoiseyourdaughterhasbeenmakingrecently.Thereasonformydissatisfactionisthatitisatnooneverydaythatyourdaughterpracticesplayingthepiano,whichgreatlyaffectsbothmylifeandonlinestudy.Foronething,asahighschoolsenior,I'mengagedinmakingpreparationsforCollegeEntranceExamination.Therefore,thenoisemakesithardformetoconcentrateonmystudy.Foranother,althoughoccasionallythemusicyourdaughterplayssoundswonderfulitdisturbsmeandIfinditdifficulttogetenoughsleep.Isincerelyhopethatyourdaughtercanadjustthetimeandplaceofpracticing.Iwouldappreciateitifyoucouldsolvetheproblemassoonaspossible.Yoursfaithfully,LiHua【详解】本篇书面表达是一篇应用文，要求考生给邻居Mrs.Li写一封投诉信，说明说明困扰自己的问题、投诉的原因以及解决问题的建议。1.词汇积累影响：affect→influence忙于做某事：beengagedindoingsth.=beoccupiedwith集中注意力：concentrateon=focuson困难的：difficult→hard2.句式拓展简单句变复合句原句：I'mLiHua,aneighborlivingnexttoyourhouse.拓展句：I'mLiHua,aneighborwholivesnexttoyourhouse.[高分句型1]Thereasonformydissatisfactionisthatitisatnooneverydaythatyourdaughterpracticesplayingthepiano,whichgreatlyaffectsbothmylifeandonlinestudy.（第一个that引导表语