MeasureAnalyzeControlImproveLeanSixSigmaPurchasedPartsPullSystem–CaseStudyBackgroundofCaseStudyPresentationofCaseStudyResultsClassDiscussionofCaseStudyRD011402MeasureAnalyzeControlImproveLeanSixSigma采购零件拉系统—案例分析案例分析的背景案例分析结果的发表案例分析的课堂讨论RD011402ImprovePurchasedPartsPullSystem–CaseStudy3LeanSixSigmaImprovementProcessRoadMapAnalyzeControlImproveDefine•IdentifyProblem•DevelopListofCustomers•DevelopListofCTQ’sfromVoiceoftheCustomer•FinalizeProjectFocusandKeyMetrics•CompletePDFMeasure•MapBusinessProcess•MapValueStream•DevelopDataCollectionPlan•ConductMeasurementSystemAnalysis•CollectData•ConductProcessCapabilityAnalysisAnalyze•ProposeCriticalX’s•PrioritizeCriticalX’s•VerifyCriticalX’s•EstimatetheImpactofEachXonY•QuantifytheOpportunity•PrioritizeRootCauses•ConductRootCauseAnalysisonCriticalX’sImprove•CriticalX’sConfirmed•DevelopPotentialSolutions•SelectSolution•OptimizeSolution•PilotSolutionControl•ImplementProcessChangesandControls•WriteControlPlan•CalculateFinalFinancial/•ProcessMetrics•TransitionProjecttoFutureOwners•IdentifyProject•TranslationOpportunitiesMeasureDefine•ProjectIDTools•ProjectDefinitionForm•NetPresentValueAnalysis•InternalRateofReturnAnalysis•DiscountedCashFlowAnalysis•PIPManagementProcess•RACI•QuadCharts•ProcessMapping•ValueAnalysis•Brainstorming•Multi-VotingTechniques•ParetoCharts•C&E/FishboneDiagrams•FMEA•CheckSheets•RunCharts•ControlCharts•GageR&R•Cp&Cpk•SupplyChainAcceleratorAnalysis•Multi-Vari•BoxPlots•InteractionPlots•Regression•ANOVA•C&EMatrices•FMEA•Brainstorming•PullSystems•SetupReduction•TPM•ProcessFlow•Benchmarking•Affinity•DOE•HypothesisTesting•ForceField•TreeDiagrams•GanttCharts•CheckSheets•RunCharts•Histograms•ScatterDiagrams•ControlCharts•ParetoCharts•InteractiveReviews•Poka-YokeRevised1-12-02ImprovePurchasedPartsPullSystem–CaseStudy4LearningObjectivesLearnhowtoreviewacasestudywithbasicdataandmakeimprovementsuggestionsLearnthebasicstepsandcalculationstopresentaLeansolutionUnderstandallthepossiblePullPlatformsandhowtheywouldapplyinthiscasestudyDeterminetherequiredmeasuresforperformancegrowthPracticepresentationskillsImprovePurchasedPartsPullSystem–CaseStudy5课程目的学习如何评价案例中的基本数据及提出改进建议学习发表精益解决方案的基本步骤和计算方法理解所有可能的拉动平台以及如何应用在该案例分析中确定绩效提高的评价指标练习发表的技巧ImprovePurchasedPartsPullSystem–CaseStudy6What’sinItforMe?PracticeReplinishmentPullimplementationDiscusswiththeclassallthepossiblebarriersandsolutionsforthecasestudyGainunderstandingtoapplyinyourenvironmentImprovePurchasedPartsPullSystem–CaseStudy7我学到了什么?练习补充拉系统的实施课堂讨论案例中可能的实施障碍及解决方法理解在自己工作中应用的知识技能ImprovePurchasedPartsPullSystem–CaseStudy8ReplenishmentPullCaseStudyReplenishmentPullatWindows-R-UsInordertominimizetheimpactofshortagesandtoreduceinventory,Iwanttoimplementareplenishmentpullsystemformyglassrawmaterial.Mygoalistoreducetheamountoflaborrequiredtomanagetherawmaterialwhilereducinginventory.Byreducinglaborrequiredtomanagetherawglass,weshouldbeabletoconcentrateongettingtheothertroublesomepartsintothefacility.Iwanttorevealthedetailsofmyplantomystaffnextweek.JohnSmithManagerofTacticalProcurementImprovePurchasedPartsPullSystem–CaseStudy9补充拉系统案例Windows-R-Us公司的补充拉系统为了将零件短缺的影响最小化及减少库存,我希望在玻璃原材料方面实施补充拉系统。我的目标是降低库存的同时减少材料管理的工作量。通过减少管理原材料的劳动量,我们可以集中精力处理其他棘手的零件。我希望在下周向我们的员工展示详细的计划。JohnSmith采购战略经理ImprovePurchasedPartsPullSystem–CaseStudy10ReplenishmentPullCaseStudy(Cont.)JohnsatinhisDallas,TXofficeoneafternoonthinkingaboutseveralissuesfacinghiminhisnewroleasTacticalProcurementManager.Sincetherecentreductioninforce,hisgrouphasbeenstrugglingtomanagethematerialneededforproduction.Theresulthasbeenanincreaseinpartshortagesandinventory.Althoughexcitedaboutsolvingthisproblem,hewasconcernedabouthisabilitytodesignandimplementapullsystem.Luckily,hehadjustattendedatrainingcourseonreplenishmentpullsystems.BillGlassfoundedWindows-R-Usin1988.Thecompanyproduceswindowsforthenewhomesegmentofthewindowindustry.Thecompanymanufacturestendifferentfamiliesofwindowsresultingin100differentenditems.Thetotalsalesin1997were$180million.Thegrowthratefrom1993-1997was15%(CAGR)andaheadofindustryaverage.TheproductsareproducedinonefacilitylocatedinDallas(TX).ThefacilityinDallasconsistsoftwomanufacturingareas.Thefirstproducestheinsulatedglasssubassemblyandthesecondassemblesthefinalproduct.Distributorsaretheprimarycustomerandareresponsibleforfinaldeliverytothehome-sites.Ingeneral,thisindustryissubjecttoseasonalityfollowingtheconstructionseason.ImprovePurchasedPartsPullSystem–CaseStudy11补充拉系统案例一天下午,约翰坐在位于德州达拉斯市的办公室内,思考着他自成为采购战略经理以来所面临的几个问题。因为最近的人员精简,他的部门正在为保证生产需要的材料而努力着,但结果往往是零件供应短缺或库存过多,尽管最近解决了一些问题,但是他还是担心自己是否有设计和实施拉系统的能力,幸运的是,他刚刚参加了一次补充拉系统的培训课程。BillGlass于1988年创建了Windows-R-Us公司。公司生产家装窗户。公司生产10种不同的门窗系列共100种最终产品,1997年销售额$180百万。从1993—1997年,增长速度达15%(CAGR)高于行业平均增长速度,产品在位于达拉斯市的一个小工厂生产。达拉斯的制造厂包括两个制造部门,第一个部门生产绝缘玻璃分装配,第二个部门组装最终的产品,经销商是第一位的客户并负责最终将产品交付到用户手中,一般情况下,该产业受建筑业季节性变化影响。ImprovePurchasedPartsPullSystem–CaseStudy12ReplenishmentPullCaseStudy(Cont.)DuringJohn’sassessmentoftherawglassprocurementprocess,heconductedinterviewsanduncoveredthefollowinginformation.FromtheMast