康明斯目视管理法(1)

Cummins目视管理VisibleControls1康明斯目视管理法CumminsVisibleControlsCummins目视管理VisibleControls2目的Objectives阐述目视管理:目标，定义，和标准DescribeVisibleControls:goal,definition,andcriteria了解如何运用Understandhowtousethem讲解4种做法Definethe4categories展示与持续改进的联系ShowconnectiontoContinuousImprovementProcessCummins目视管理VisibleControls3与CPS*的联系CPSConnection隐藏问题，不能使问题受到重视并得到解决。我们必须能够很快地标识问题，并立即做出反应。问题点必须可以一目了然。—CPS员工手册1991，24页*CPS-康明斯生产系统“Hiddenproblemswillnotgetattentionandwillnotbefixed.Wemustbeabletoidentifyproblemsquicklyandrespondtothemimmediately.Troublespotsmustbeobviousataglance.”—CPSEmployeeManual,1991,pg.24Cummins目视管理VisibleControls4.下面两种方法对于信息运用管理可能会有很大的区别：Howinformationisorganizedisperhapsthemostdistinguishingfeaturebetween…信息共享目视交流InformationSharingVisibleCommunicationCummins目视管理VisibleControls5目视管理目标VisibleControlsGoal1.CPS质量目标是：“使过程成效指标和问题均目视化”ACPSqualityobjectiveisto“makeperformancetoprocessesandproblemsvisible.”2.持续改进是我们的生存之道ContinuosImprovementisawayoflife3.建立发展一个部门区域间交互责任的体系DevelopingasystemofoverlappingresponsibilitiesbetweenfunctionalareaCummins目视管理VisibleControls6目视管理VISIBLECONTROLDEFINITION目视管理就是信息展示，全面直观地、方便地能看见，以便对其做出反应，进行调整控制。Avisiblecontrolisdefinedasadisplayofinformationdevisedtobeinfullvieworreadilyseeninordertoallowreactionorregulationtothesourceorcauseofinformation.Cummins目视管理VisibleControls7基本准则EssentialCriteria使重要的信息以最快的速度方便地传递到决策和措施制定的地方Theyareusedtofacilitatethetransferofimportantinformationasquicklyaspossibleatthepointwheredecisionandactioncanbemade.1、简洁陈述Simplicityofpresentation2、可视测评Visibilityofmeasurements情况目视通报到每位员工situationarevisibletoeveryone目标和责任目视通报到每位员工goalandrulesarevisibletoeveryoneCummins目视管理VisibleControls8基本准则EssentialCriteria3、每位员工进行参与Everyone’sinvolvement4、基础信息数据的真实收集Undistortedcollectionofprimaryinformation5、重要数据的直接测评（至关重要的几个）Thestraightforwardmeasurementofwhat’simportant(TheVitalFew)6、对紧急情况有全面的了解掌握Achieveanoverallfeelofurgency7、针对变异有完善计划和受训练的反映PlannedanddisciplinedresponsetoabnormalitiesCummins目视管理VisibleControls9行GO停STOP我该如何做？？WhatshouldIdo???Cummins目视管理VisibleControls10出口Exit96目视信息-不好VisibleInformation-BadExampleCummins目视管理VisibleControls11目视信息-好VisibleInformation-GoodExample.出口Exit96Cummins目视管理VisibleControls12共同负责SharedResponsibility工厂质量水平PlantLevel公司目标CompanyGoals:*世界级Worldclass*CPS*通告Informvisitors班组板块区Team’sTerritory班组目标GroupGoal:*用户/供应商customer/supplier*成本/质量/发运cost/quality/delivery*问题problem独立工作站IndividualWorkstation工序说明OperationSpecific:*工艺文件Processdoc.*标准工作图示Stdworkcharts*维护Maintenance*环境管理HousekeepingCummins目视管理VisibleControls13工厂质量水平PlantLevel团队班组板块区Team’sTerritory用户Customer支持Support方法Methods规范Specification用户Customer工厂测评Plantmeasure过程测评Processmeasures供应商Supplier维护Maintenance安全Safety独立工作站IndividualWorkstation供应商Supplier计划Plans安全SafetyCummins目视管理VisibleControls14目视管理准则TheRuleofVisibleControls班组必须审核和认可目视管理Theteamhastoreviewandapproveanyvisiblecontrol“…提交目视管理文件进行公开评议—使员工获得认知，提供员工发表建设性意见的机会”“…submittingavisiblecontroldocumenttoaprocessofpublicscrutiny--resultinbetterownershipoftheknowledgeandopportunitiesforconstructivecriticism.”Cummins目视管理VisibleControls15公开式传达信息OpennessofCommunication问题状况的明确展示使每位员工知道目前过程的状态“Visibledisplayofproblemstatusletseveryoneknowthecurrentstatusoftheprocess.”度假,一周后返回OnvacationReturnin1weekCummins目视管理VisibleControls16生产计划展示例1HandoutSolutionforSituation1-ProductionScheduleforPlantB,Example#1设备7235Machine零件号P/N3071用户OMEGACustomer时间TimeDailyplan/CumDailyActual/CumDailyShortage备注CommentsMon.130/130129/1291夹具问题FixtureproblemTue.130/260125/2545设备问题MachinetroubleWed.130/390112/36618无材料NomaterialThu.130/520110/47620材料迟到MateriallateFri.130/650Cummins目视管理VisibleControls17生产计划展示例2HandoutSolutionforSituation1-ProductionScheduleforPlantB,Example#2P/N30713生产周PRODUCTIONWEEK200100200300400500600700MonShortTuesShortWedShortThurShortFri目标Goal实际ActualCummins目视管理VisibleControls18人力计划举例HandoutSolutionforSituation1-WorkforcePlaningMayMTWRFMTWRFMTWRFMTWRFMTDaveJimLeslieCeliaRobertoPaulJohn出勤Present培训Training休假Holiday缺勤Absent月Month:5月May部门Dept:4321班组Team:11缺席人数Numberofpeopleabsence计划Planed非计划Unplaned7654321日期Date23456910111213161718192023242526273031A工厂PlantAB工厂PlantBCummins目视管理VisibleControls19四种展示TheFourCategories目视生产控制VisibleProductionControl目视质量控制Visiblequalitycontrol过程指示Processindicators进程显示MakingProgressVisible改进Improvement：节拍cycletime实际Actual:3.5minreductionCummins目视管理VisibleControls20生产管理ProductionControl(…过程状态一目了然understandingtheprocessataglance.)看板或拉料卡显示材料状态ChansonorPullCardsshowingmaterialstatus工作标准化Standardizedworkcharts瓶颈工序标识出Bottleneckoperationsidentified工序流程图Processflowcharts预先确定场所Predeterminedlocations整洁、工装和设备定置摆放clear,designatedtool&equipmentlocationsCummins目视管理VisibleControls21生产管理ProductionControl材料存储标识完善wellmarkedmaterialstorage材料过量堆积overflowareas警示灯显示问题或异常情况Andondisplaystoindicateproblemsorabnormalsituations生产量计数Productioncountstatus发交状况Deliverystatus料箱（架）限制零件装载量ContainerslimitingtheamountofpartsCummins目视管理VisibleControls22料架满装指示举例ExampleofProductionControlInstructionsforfillingacontainer错误No正确Yes满装线FilllineCummins目视管理VisibleControls23警示灯板A