1附录B.设施设备维修保养及清洁卫生评定检查表(规范性附录)B.1计分说明B.1.1个星级饭店规定得分率:一星级9%、二星级9%、三星级92%、四星级95%、五星级95%。B.1.2评分规定:设施设备的维修保养及清洁卫生的评定除综合得分率达到规定外,在前厅、客房、餐厅(酒吧)、厨房、公共卫生间等五个部分也应达到相应得分率,如其中任何一个部位达布不到所申请星级的规定得分率,就不能获得所申请的星级。B.1.3评分时,按照项目标准,完全达到者为优,略有不足者为良,明显不足者为中,严重不足者为差。B.2评分标准设施设备维修保养及清洁卫生评定见表B.1。项目具体标准维修检查分值范围清洁检查分值范围检查分数实际得分检查分数实际得分优良中差优良中差一、周围环境1.庭院、花园完好、整齐;干净、无垃圾887.26.4410109852.建筑物外墙完整、美观、干净554.542.5554.542.53.店标及标志正规、完整、无褪色、无变形;无灰尘、无污迹887.26.44332.72.41.54.停车场、回车线标志明确;干净443.6322332.7.241.55.花木、盆景、艺术品无枯枝败叶、修剪效果好;无灰尘、无异味、无昆虫443.63.22443.63.226.照明灯完好、有效;无灰尘、无污迹443.63.22443.63.227.公共电话(电话簿)完好,有效,齐全,无破损;无污迹221.81.61221.81.618.公共图形符号标志规范,完整,无褪色,无变形;无灰尘,无污迹221.81.61221.81.619.空调排风口有效,无破损,无脱落;无灰尘,无污迹110.990.80.5221.8161010.其他(每项一分)110.90.80.5110.90.80.5二.楼梯,电梯,存衣处,走廊等公共场所1.地面平整,无破损,无卷边,无变形;无污迹,无异味,干净,光亮2020181610303027241522.门无破损,无变形,无划痕;玻璃明亮,无灰尘101098510109853.天花无破损,无裂痕,无脱落;无灰尘,无污迹,无蛛网101098510109854.墙面平整,无破损,无裂痕,无脱落;无灰尘,无污迹,无蛛网202018161020201816105.灯具完好,有效;无灰尘,无污迹252522.52013252522.52012.56.家具,用具稳固,完好,无变形,无破损,无脱落,无烫痕;无灰尘,无污染252522.52013252522.52012.57.电梯平稳,有效,无障碍,无划痕,无脱落;无灰尘,无污迹1010985032.72.41.58.其他(每项一分)110.90.80.5110.90.80.5三.公共卫生间1.地面平整,无破损;无污迹,无异味,干净,光亮554.542.5554.542.52.墙面平整,无破损,无裂痕,无脱落;无灰尘,无污迹,无蛛网554.542.5554.542.53.天花无破损,无裂痕554.542.5554.542.54.厕位完好,无堵塞,无滴漏;无污迹101098510109855.洗手台完好,无磨损;无灰尘,无污迹554.542.5554.542.56.梳妆台完好,无磨损;玻璃明亮无灰尘,无污迹221.81.61221.81.617.皂液器完好,有效;无污迹221.81.61221.81.618.干手器完好,有效,无污迹221.81.61221.81.619.其他(每项一分)110.90.80.5110.90.80.5四.前厅1.地面完整,无破损,无变色,无变形;无污迹,无异味,光亮443.63.2210109852.门窗无破损,无变形,无划痕;无灰尘221.81.61221.81.613.天花无破损,无裂痕,无脱落;无灰尘,无水迹,无蛛网443.63.22443.63.224.墙面平整,无破损,无开裂,无脱落;无污迹,无蛛网665.44.83443.63.225.柱无脱落,无裂痕,无划痕;有光泽,无灰尘,无污迹221.81.61243.63.226.台整齐,平整,无破损,无脱落;221.81.61221.81.613无灰尘,无污迹7.扶梯完整,无破损;无灰尘,无污迹221.81.61221.81.618.家具稳固,完好,无变形,无破损,无烫痕,无脱漆;无灰尘,无污迹1010985554.542.59.灯具完好,有效;无灰尘,无污迹554.542.5443.63.2210.盆景,花木,艺术品无枯枝败叶,修剪效果好;无灰尘,无异味,无昆虫332.72.41.5332.72.41.511.总台及各种设施有效,无破损;无污迹,无灰尘贵重物品保险箱110.90.80.5110.90.80.5电话110.90.80.5110.90.80.5宣传册及册架110.90.80.5110.90.80.5分区标志规范,无破损;无灰尘,无污迹110.90.80.5110.90.80.5其它(每项一分)110.90.80.5110.90.80.512.大堂休息处整齐,布局合理;干净554.542.5221.81.6113.公共阅览处完整,有效,无破损,整齐;干净332.72.41.5221.81.6114.客用品完好,无损;无灰尘,无污迹伞架110.90.80.5110.90.80.5衣架110.90.80.5110.90.80.5行李车110.90.80.5110.90.80.5垃圾筒110.90.80.5110.90.80.5烟灰缸110.90.80.5110.90.80.5其他(每项一分)110.90.80.5110.90.80.515.电脑终端(含打印机)快捷,准确;无污染,无灰尘1010985101098516.计算机系统(含网站)及时维护,快速有效101098517.其他(每项一分)110.90.80.5110.90.80.5五.客房(一)走廊通道1.地面平整,无破损,无卷边,无变形;无污迹,无异味,干净,光亮554.542.510109852.墙面平整,无破损,无开裂,无脱落;无污迹,无蛛网554.542.5221.81.6143.天花无破损,无裂痕,无脱落;无灰尘,无水迹,无蛛网887.26.44221.81.614.灯具完好,有效;无灰尘,无污迹221.81.61221.81.615.擦鞋机完好,有效;无灰尘,无污迹221.81.61110.90.80.56.烟灰缸完整,无破损;无灰尘,无污迹554.542.5221.81.617.服务台整齐,无损坏;无灰尘,无污迹554.542.5221.81.618.其他(每项一分)110.90.80.5110.90.80.5(二)客房1.地面平整,无破损,无卷边,无变形;无污迹,无异味,干净,光亮303027241530302724152.门完好,有效;无污迹,无灰尘铃110.90.80.5110.90.80.5锁110.90.80.5110.90.80.5门镜110.90.80.5110.90.80.5门牌110.90.80.5110.90.80.5安全链110.90.80.5110.90.80.5把手110.90.80.5110.90.80.53.窗户及窗帘平整,无破损,无脱落;无污迹554.542.5221.81.614.墙面平整,无破损,无开裂,无脱落;无污迹,无灰尘,无蛛网443.63.22443.63.225.天花平整,无破损,无开裂,无脱落;无污迹,无灰尘,无蛛网443.63.22110.90.80.56.灯具完好,有效;无污染,无灰尘554.542.5554.54.52.57.家具,布草稳固,完好,无变形,无破损,无脱漆;无污染,无灰尘床头护墙板110.90.80.5110.90.80.5床上用品101098510100.90.80.5浴衣110.90.80.5110.90.80.5衣橱110.90.80.5110.90.80.5衣架110.90.80.5110.90.80.5写字台221.81.61221.81.61梳妆台221.81.61221.81.61半身镜110.90.80.5110.90.80.5全身镜110.90.80.5110.90.80.5椅子,沙发221.81.61221.81.61茶几110.90.80.5110.90.80.5行李柜221.81.61221.81.61饮具554.542.5554.542.5酒具554.542.5554.542.5烟具110.90.80.5110.90.80.55抽屉221.81.60.1221.81.61垃圾桶221.81.60.1110.90.80.5擦鞋工具110.90.80.5110.90.80.5洗衣袋110.90.80.5110.90.80.5其他(每项一分)110.90.80.5110.90.80.58.艺术品有品味,完整,无褪色,无脱落;无灰尘,无污迹110.90.80.5110.90.80.59.文具夹正规,平整,无划痕;无灰尘,无污迹3030272415303027241510.客房内印刷品正规,完好,字迹图案清晰,无褶皱,无涂抹;无灰尘,无污迹酒单110.90.80.5110.90.80.5菜单110.90.80.5110.90.80.5闭路电视节目单110.90.80.5110.90.80.5安全出口指示图110.90.80.5110.90.80.5请勿打扰和请整理房间门牌443.63.22110.90.80.5服务指南443.63.22110.90.80.5价目表443.63.22110.90.80.511.电话完好,无损,有效,安全;无灰尘,无污迹554.542.5221.81.6112.电视完好,无损,有效,安全;无灰尘,无污迹554.542.5110.90.80.513.床头(控制)柜完好,无损,有效,安全;无灰尘,无污迹554.542.5110.90.80.514.冰箱完好,无损,有效,安全;无灰尘,无污迹554.542.5221.81.6115.空调回风口有效,无破损,无脱落;无灰尘,无污迹221.81.61332.72.41.516.电源插座完好,无损,有效,安全;无灰尘,无污迹110.90.80.5110.90.80.517.烟感警报器完好,无损,有效,安全;无灰尘,无污迹554.542.5110.90.80.518.喷淋装置完好,无损,有效,安全;无灰尘,无污迹554.542.5110.90.80.519.保险柜完好,无损,有效,安全;无灰尘,无污迹554.542.5110.90.80.520.其他(每项一分)110.90.80.5110.90.80.5(三).卫生间1.门(锁)安全,有效,无破损;无灰尘,221.81.61110.90.80.56无污迹2.墙面平整,无破损,无脱落,无变色;无灰尘,无污迹221.81.61221.81.613.天花无破损,无脱落;无灰尘,无污迹221.81.61221.81.614.地面平坦,无破损;无灰尘,无污迹443.63.22221.81.615.灯具完好,有效;无灰尘,无污迹221.81.61110.90.80.56.洗脸台面完好,无破损;无灰尘,无污迹443.63.22221.81.617.镜完好,明亮,无磨损;无灰尘,无污迹221.81.61110.90.80.58.排风器完好,有效,噪音低;无灰尘,无污迹221.81.61110.90.80.59.面盆完好,无堵塞;洁净1010985221.81.6110.恭桶完好,无堵塞,噪音低;无污迹151513.5127.5443.63.2211.浴缸完好,无堵塞,无滴漏;无污迹151513.5127.5443.63.2212.淋浴喷头完好,畅通,无滴漏;无污迹554.542.5443.63.2213.水质清洁程度清澈,无沙质,水温稳定554.542.514.空气清新程度清新,无异味221.81.6115.电话副机完好,有效;无灰尘,无污迹221.81.61332.72.41.516.浴帘及浴帘杆完好,无脱落;无灰尘,无污迹110.90.