03.酒店、餐厅服务常用语及词汇英文版

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酒店英语常用语1、WelcometotheGuangdongForeignBusinessmenClub/Hotel.欢迎光临外商活动中心。2、Welcometoourrestaurant.欢迎光临我们酒店。3、We’regladtoseeyouagain.我们很高兴能再见到您。4、MayIhaveyourname,please?请问您叫什么名字?5、Yourinitials,please?请问您的名字首写字母?6、MayIhaveyourfirstname?请告诉我您的名字。7、MayItakeyourordernow?我现在为您下单好吗?8、MayIhaveyourroomnumber?请您告诉我您的房间号,好吗?9、MayIhaveyoursignature,sir?„„hereplease.先生,请您把名字签这儿,好吗?10、MayIknowwhoI’mtalkingwith?(打电话时用)请问您是哪位?11、MayIaskwhoisnext?请问下一位是哪位?12、MayIbeofservice,madam?请问这位夫人,我能为您做些什么?13、MayIrecommendour„„,sir?先生,我能为您推荐我们„„14、MayIhelpyouwith„„madam?夫人,我能帮您做„„15、Wouldyoulikemetobooka„„foryou?需要我为您订„„16、Wouldyouliketositbythewindow?您喜欢坐在靠窗边的位置吗?17、Wouldyouliketohaveacupoftea?来杯咖啡如何?18、IsthereanythingelseIcandoforyou,madam?这儿需要我帮忙吗?19、Howabouta„„您觉得„„怎样?20、Haveapleasantstayatourhotel,sir.愿您在我们中心,一切顺心开心。21、Haveapleasantstaywithus,madam.夫人,愿您和我们在一起开开心心。22、Haveaniceday!祝您今天一切都好!23、Haveapleasantevening.愿您拥有一个愉快的晚上。24、Haveagoodweekend!周末愉快!25、Haveagoodday.祝您今天一切都好!26、Enjoyyourstay/day.愿您在这儿玩得开心。27、HappyNewYear!新年快乐!28、MerryChristmas!圣诞快乐!29、HappyBirthday!生日快乐!对一般祝愿的回答:30、Youtoo,Mr„„也希望您也一样。常用酒店英语词汇大全如下:  Restaurant酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以B&B家庭式酒店Boutiquehotel精品酒店Resort度假村King-size特大号床Queen-size大号床Twinbeds双床房Singlebed单床房Doubleroom双人间Singleroom单人间Suite套房Studiosuite公寓套房Adjoiningroom相邻房Connectingroom连通房ExecutiveFloor行政楼层Bellboy行李员Concierge礼宾Receptionist前台接待Reception/Frontdesk前台Coach旅游大巴Reservation预订(不是预定)Doorman门房门童Housekeepingstaff客房清洁人员Roomservice客房服务,有时特指客房送餐服务Ground花园Tip小费Servicecharge服务费Turndown开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服)Executiveroom商务房Shuttlebus班车DoNotDisturbSign/DNDsign请勿打扰牌PleaseMakeUpsign/PMUsign请收拾房间牌check-out退房check-in登记入住lobby大堂Ownerresponse:业主回复Porter门房HotelConcierge酒店礼宾部ProcurementManager;PurchasingManager采购部经理Food&BeverageManager;CateringManager餐饮部经理TableHostess餐桌女服务员KitchenHand;KitchenHelp;KitchenWorker厨工Cook;Chef厨师HeadChef厨师长Cook炊事员AssistantManager大堂副理LobbyManager大堂经理TouristGuide导游SauceCook调味汁厨师RestaurantManager饭店经理RoomsDivisionManager房务部经理SecondChef副厨师长SecondWaiter副领班TraineeManager见习经理Receptionist接待员BarOperative酒吧服务员HotelAccountant酒店会计ChiefAccountant;FinancialController酒店主管会计;财务总监HousekeepingManager客房部经理ExecutiveHousekeeper;HeadHousekeeper客房部主管Chambermaid客房女服务员HeadWaiter;Captain领班FloorAttendant楼层服务员TravelAgent旅游中介Doorman门童Pantryman配餐员FrontDeskManager前台经理FrontOfficeSupervisor前台领班FrontOfficeManager前厅经理AssistantFrontOfficeManager前厅副理Cleaner清洁工FoodChecker食品检验员VegetableCook蔬菜厨师MaterialsManager物料经理Western-StyleRestaurantManager西餐部经理ExecutiveAssistantManager行政副经理AssistantBanquetManager宴会部副经理BanquetManager宴会部经理NightManager夜班经理HotelGreeter迎宾员ReservationManager预订部经理Chinese-StyleRestaurantManager中餐部经理ResidentManager驻店经理FrontClerk;ReceptionClerk总台接待员酒店岗位:客房预定roomreservation客满fullybooked房间种类typesofrooms双人房doubleroom标准房standardroom双床房twinroom高级房superiorroom豪华房deluxeroom商务房executiveroom套房suite普通套房juniorroom高级套房seniorsuite总统套房Presidentialsuite朝南的房间aroomfacingsouth公寓套房studioroom连通房connectingroom相邻房adjoiningroom没有按预定抵店noshow确认信letterofconfirmation服务费servicecharge额外费用extracharge班车shuttlebus全价fullprice折扣价discountedprice标准价rackrate优惠价specialprice免费complimentaryrate特大号床king-sizebed大号床queen-sizebed推迟postpone空房Vacancy/vacantroom取消cancel/cancellation更改change预定book/reserve自动门automaticdoor登记入住checkin结帐checkout一件行李apieceofbaggage/luggage背包shoulderbag纸箱cardboardbox手提箱briefcase汽车行李箱luggagetrunk送行李sendup填写fillout名牌nametag夜床服务turn–downservice打扫房间makeup稍稍整理tidyup洗衣项目laundryitems加快服务expressservice核对check包间privateroom菜单menu套餐setmenu定满了fullybooked租rent计划表schedule推举recommend酒店内设施adapter连接器briefease公文包outoforder坏了coupon奖券FoodMall食品街AncientCultureStreet古文化街firesprinkler灭火喷淋coathanger大衣架pillow枕头heatingcontrol加热控制icetongs冰夹chair椅子bedsidetable床头桌ceilinglight顶灯luggagestand行李架swimmingbag游泳袋powersocket电源插座notepad记事簿shoebasket鞋篮icebucket冰桶securitylatch安全门drycleaningdocket干洗单breakfastmenu早餐菜单lightswitch灯开关airconditionervent空调排风口pillowcase枕套coffeetable咖啡桌wallpaper壁纸hairdryer吹风机standinglamp地灯valetstand衣物架switch开关deskchair(与书桌配套的)椅子laundrydocket洗衣单DoNotDisturbSign请勿打扰牌DNDsign请勿打扰牌chestofdrawers带抽屉的柜厨sheercurtains纱窗帘desklamp台灯televisioncabinet电视柜singlebed单人床doublebed双人床desk书桌dusting去尘toiletbrush马桶刷子refusebag废物袋mopping拖地scrub檫洗dustpanandbrush簸箕和刷子detergent清洁剂vacuumcleaner吸尘器mop拖把shampoo洗发水soap香皂bathfoam浴液sewingkit针线盒moisturizer润肤露showercap浴帽shoehorn鞋拔shoeshine檫皮鞋Bedsidelamp床头灯smokedetector烟感器wardrobe衣柜televisionguide电视指南PleaseMakeUpsign请收拾房间牌PMUsign请收拾房间牌slippers拖鞋drapes布帘ceiling屋顶Laundrydocket洗衣单windowsill窗台shoppingbag购物袋bookshelf书架groundfloor(英)底,层,一楼cabinet橱柜switch开关Venetianblind百叶窗帘curtain窗帘wastebasket字纸篓teatrolley活动茶几nighttable床头柜firstfloor(英)二楼,(美)一楼foldingscreen屏风hanger挂钩plug插头wallplate壁上挂盘Chinesepainting国画elevator,lift电梯drawer抽屉secondfloor(英)三楼,(美)二楼spring弹簧cushion靠垫,垫子socket插座,插口sittingroom起居室voltage电压floor楼层,地板carpentry(总称)木器teatable茶几bedclothes床上用品quilt被子mattress床垫thermos热水瓶transformer变压器酒店前台用语:marketprice市价cashiersdesk兑换处coin硬币accountingdesk帐务处check-outtime退房时间voucher证件pricelist价目表check,cheque支票sign(动)签字interest利息form表格reservation预订reception

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