【SOAP公司出品】institutional 创意PPT模板

KnowledgeManagementintheIntelligenceEnterpriseForacompletelistingoftheArtechHouseInformationWarfareLibrary,turntothebackofthisbook.KnowledgeManagementintheIntelligenceEnterpriseEdwardWaltzArtechHouseBoston•Londonwww.artechhouse.comLibraryofCongressCataloging-in-PublicationDataWaltz,Edward.Knowledgemanagementintheintelligenceenterprise/EdwardWaltz.p.cm.—(ArtechHouseinformationwarfarelibrary)Includesbibliographicalreferencesandindex.ISBN1-58053-494-5(alk.paper)1.Militaryintelligence.2.Knowledgemanagement.3.Militaryintelligence—UnitedStates.4.Knowledgemanagement—UnitedStates.I.Title.II.Series.UB250.W332003658.4’7—dc212003041892BritishLibraryCataloguinginPublicationDataWaltz,EdwardKnowledgemanagementintheintelligenceenterprise.—(ArtechHouseinformationwarfarelibrary)1.Intelligenceservices2.Knowledgemanagement3.BusinessintelligenceI.Title327.1’2ISBN1-58053-494-5CoverdesignbyGaryRagaglia©2003ARTECHHOUSE,INC.685CantonStreetNorwood,MA02062Allrightsreserved.PrintedandboundintheUnitedStatesofAmerica.Nopartofthisbookmaybereproducedorutilizedinanyformorbyanymeans,electronicormechanical,includingphotocopying,recording,orbyanyinformationstorageandretrievalsystem,withoutpermissioninwritingfromthepublisher.Alltermsmentionedinthisbookthatareknowntobetrademarksorservicemarkshavebeenappropriatelycapitalized.ArtechHousecannotattesttotheaccuracyofthisinformation.Useofaterminthisbookshouldnotberegardedasaffectingthevalidityofanytrademarkorservicemark.InternationalStandardBookNumber:1-58053-494-5LibraryofCongressCatalogCardNumber:200304189210987654321Dedicatedtomydaughter,DebbieFromherwheelchair,shehasshownmewhattheScripturesdescribeasthosebelieverswhoareclothedwithcompassion,kindness,humility,gentleness,andpatience(Colossians3:12)..ContentsPrefacexiii1KnowledgeManagementandIntelligence11.1KnowledgeinaChangingWorld41.2CategoriesofIntelligence101.3TheIntelligenceDisciplinesandApplications121.3.1NationalandMilitaryIntelligence151.3.2BusinessandCompetitiveIntelligence171.4TheIntelligenceEnterprise171.5TheStateoftheArtandtheStateoftheIntelligenceTradecraft201.5.1NationalandMilitaryIntelligence201.5.2BusinessandCompetitiveIntelligence211.5.3KM221.6TheOrganizationofThisBook23Endnotes24SelectedBibliography262TheIntelligenceEnterprise292.1TheStakeholdersofNation-StateIntelligence29vii2.2IntelligenceProcessesandProducts332.3IntelligenceCollectionSourcesandMethods352.3.1HUMINTCollection372.3.2TechnicalIntelligenceCollection382.4CollectionandProcessPlanning402.5KMintheIntelligenceProcess422.6IntelligenceProcessAssessmentsandReengineering442.6.1BalancingCollectionandAnalysis452.6.2FocusingAnalysis-Synthesis452.6.3BalancingAnalysis-SynthesisProcesses462.7TheFutureofIntelligence48Endnotes513KnowledgeManagementProcesses553.1KnowledgeandItsManagement563.2TacitandExplicitKnowledge623.2.1KnowledgeAsObject633.2.2KnowledgeAsProcess683.2.3KnowledgeCreationModel713.3AnIntelligenceUseCaseSpiral743.3.1TheSituation753.3.2Socialization773.3.3Externalization783.3.4Combination793.3.5Internalization793.3.6Socialization793.3.7Summary803.4TaxonomyofKM803.5IntelligenceAsCapital853.6IntelligenceBusinessStrategyandModels933.7IntelligenceEnterpriseArchitectureandApplications963.7.1CustomerRelationshipManagement98viiiKnowledgeManagementintheIntelligenceEnterprise3.7.2SupplyChainManagement983.7.3BusinessIntelligence1003.8Summary102Endnotes1044TheKnowledge-BasedIntelligenceOrganization1074.1VirtuesandDisciplinesoftheKnowledge-BasedOrganization1094.1.1EstablishingOrganizationalValuesandVirtues1104.1.2MappingtheStructuresofOrganizationalKnowledge1124.1.3IdentifyingCommunitiesofOrganizationalPractice1154.1.4InitiatingKMProjects1174.1.5CommunicatingTacitKnowledgebyStorytelling1184.2OrganizationalLearning1214.2.1DefiningandMeasuringLearning1224.2.2OrganizationalKnowledgeMaturityMeasurement1234.2.3LearningModes1254.3OrganizationalCollaboration1294.3.1CollaborativeCulture1314.3.2CollaborativeEnvironments1334.3.3CollaborativeIntelligenceWorkflow1374.4OrganizationalProblemSolving1424.4.1Critical,StructuredThinking1434.4.2SystemsThinking1474.4.3NaturalisticDecisionMaking1504.5Tradecraft:TheBestPracticesofIntelligence1514.6Summary153Endnotes1535PrinciplesofIntelligenceAnalysisandSynthesis1595.1TheBasisofAnalysisandSynthesis1605.2TheReasoningProcesses1675.2.1DeductiveReasoning1675.2.2InductiveReasoning168Contentsix5.2.3AbductiveReasoning1735.3TheIntegratedReasoningProcess1755.4AnalysisandSynthesisAsaModelingProcess1805.5IntelligenceTargetsinThreeDomains1865.6Summary190Endnotes1916ThePracticeofIntelligenceAnalysisandSynthesis1956.1IntelligenceConsumerExpectations1966.2Analysis-SynthesisintheIntelligenceWorkflow1986.3ApplyingAutomation2036.4TheRoleoftheHumanAnalyst2056.5AddressingCognitiveShortcomings2076.6MarshalingEvidenceandStructuringArgumentation2096.6.1StructuringHypotheses2106.6.2MarshalingEvidenceandStructuringArguments2116.6.3StructuredInferentialArgumentation2136.6.4InferentialNetworks2156.7EvaluatingCompetingHypotheses2236.8CounteringDenialandDeception2296.9Summary235End