中国连锁超市采购管理研究

华中科技大学硕士学位论文中国连锁超市采购管理研究姓名：周勇申请学位级别：硕士专业：工商管理指导教师：云虹20080425IIIAbstractChainstoremanagementincludes2importantparts:purchasingmanagementandoperationmanagement.Withrunningthroughthewholeprocess,purchasingmanagementisthecoreofthechainstoremanagement.Purchasingmanagementcouldfurtherbedividedintoseveralparts:organizationstructuredesign,planmanagement,suppliers’evaluation,categorymanagement,andperformanceassessment,improvementofwhichcouldbringpositiveeffectsonchainstoremanagement.Consideringthedominationofpurchasingcostofoverallcostandthetightindustrialprofitmargin,improvementsofpurchasingmanagementcouldproducerevenuemoreeasilyandfasterthanproductsale.Inconclusion,purchasingmanagementwillnotonlylinktotherunningcostofthechainstore,butalsodirectlydeterminethepayoffstatueofthechainstoresoastoimpactthecorecompetitivepower.Combiningtheadvanceexperienceinforeignchainstoresandmyworkingexperienceindepartmentofpurchasinginafamousdomesticchainstore,thepaperfirstintroducesthecommonorganizationstructureofdepartmentofpurchasinginbothforeignanddomesticchainstores;Afteremphasizingtheimportanceofsupplierevaluation,itissuggestedthatmoreattentionshouldbepaidtosupplierevaluationinconsiderationofthecurrentrelationbetweendomesticshopsandsuppliers;inthefollowing,theconceptofcategorymanagementisintroducedandfurtherdiscussedintermsoftheprocessandsignificance.Concerningthepopularproblemsoftenoccurredincategorymanagement,possiblesolutionsareillustrated;atlast,toavoidthecommonproblemofperformanceassessmentindomesticchainstore,anewmethodforperformanceassessmentofpurchaserisdesignedaccordingtothepracticalsituationofchainstores.KeyWordsChainstorePurchasingmanagementSupplierCategorymanagement111.10.91%1.32%112%15015021.2126%[1]33.3%29.9%83034EDIQRECRCMCPFR31.31.3.11-11.3.2411522.12.1.15—7162-162-12.1.272-22-2PBDC82.22.2.12-12.2.2120061830200614292-1ABC3313509504003300103873733000012116330000002223300000133233000002331330000033313300000410033000132281033000100543330001014313300010253133000103221330001043313300010533033000106331330001073313300010844133000277433000200332330002012213300020222133000319171133000300200330003012223300030288533000303443330003043312103WTO[2]2.2.32.2.4112.32.3.11,2122.3.2121333.13.1.13.1.2143.1.33.23.2.111523.2.2116233.33.3.1173.3.23.3.3,20051.32%,2.22%183.43.4.110200614245153.4.23.4.3193.4.43.5203.5.13.5.221ISO90003.5.31[3]222;[4]3453.5.4ERP23EDIVMI30%VMI80%EDI100%(Supplier-Link)3811EDI(ElectronicDateInterchangeEDI)EDIEDI412EOS(ElectronicOrderingSystem)EOS3POS-ERPSCM4ASN()24EDI80%2(VMI)VMI(vendorManagedInventory)VMI()BDIVMI[5]3SLK(Supplier-Link)2544.1CategoryManagementERC4.1.14.1.226[6]4.24-14-12712//345[7]6[8]78284.34.3.132.5%46%11%[9]123294.3.24.433%63%[10]1[11]30234564.54.5.1314.5.24.5.34.5.44.5.53255.15.1.1[12]5.1.2[13]335.1.3123[14]5.25.2.1.1345-7.,2,,,,,,,,,.,5.2.2,,120%30%80%90%[15]235345.35.3.11;23365.3.2123735.4,,1,23384,567839,5.55.5.15.5.2405.5.35.5.45.5.541[16]5.5.6124250%1/32/33443WTO112%1501504445[1]2006156[2]200643-6[3]2003(9)141-142[4]2005319-21[5]VMI2003214-15[6]2002562-64[7]“”2002151-53[8]1999430[9]20051421-22[10],20031045-46[11]2006117-19[12]20061129-30[13]20035122-124[14]2005(7)33-34[15]2005925-28[16]1999(9)12-14[17]2004(4)6-11[18]2007228-9[19]ECR[]462004[20]2000(1)1-3[21]TomNickels,JamesMuller.InformationTechnologyandtheSupplyChainstrategic.SupplyChainManagement1998.18(56):56-60[22][]2002[23]SCM[]2003[24]2004(5)134-137[25]-2002834-36[26]RyansJr.John,LotzSherry.DoMasterFranchisersDriveGlobalFranchising.MarketingManagement,1999(8):33-38[27]RobertB.IntroudctiontoSupplyChainManagement.UpperSaddleRiver,1998,11(25):78-79[28]DavidEBell.Strategicretailmanagement:Textandcases.South-westernCollegePublishing1998.21-25[29]ECREurope/ThePartneringGroupRolandBerger&Partners.CategoryManagementBestPracticesReport.1997.7-8[30]ACNielsen.CategoryManagement.Positioningyourorganizationtowin,NTCBusinessBooks,1992.6-7[31]http//[32][]2004[33]RobertJ.Trent.AchievingWorld-classSupplierQuality.QualityofProductManagement,1999(10):27-39[34][]200647[35]Krause,Handfield.DevelopingaWorld-ClassSupplyBase.Tempe,AZ:CenterforAdvancedPurchasingStudies,1999.7-16[36]CriticalComparisonofExistingECRApproaches,JournalofBusinessandIndustrialMarketing,1998,(5/6)364–377.[37][]2003[38][]2006[39]SteveBurt,LeighSparks.E-commerceandtheretailprocess:areview.JournalofRetailingandConsumerServices,2003,10:275-286[40]Paydos,TimothyandJosephConti.CategoryManagement&InformationTechnology,IBM,1997,7-9[41]C.K.Prahalad,GaryHamel.TheCoreCompetenceoftheCorporation.HarvardBusinessReview,1990,(6):11-15.[42]2001(11)22-25[43]J.Kahn.Wal-MartgoesshoppinginEurope.Fortune,1999(7):105-112[44]2006(6)94-96[45]C.C.Markides.Todiversifyornottodiversify.HarvardBusinessReview,1992,6:93-99[46]BillSaporito“AndtheWinnerIsStill...Wal-Mart”Fortune,1994,4:62-70.[47]PrahaladCK,HamelG.Thecorecompetenceofthecorporation.HarvardBusinessReview,1990,4-5:79-90.[48]Johnson,Maureen.“Fromunderstandingconsumerbehaviortotestingcategorystrategies,”JournalofMarketingResea