多渠道分销助中国保险业实现卓越绩效

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20102307,0002,000130%220089,78439.1%320091-113.9118.8%1.02410.78%20097,57674.16%2,64025.84%5GDP2020GDP7%-9%9.5%-17.6%11.8%-14.9%6GDP3.3%43105.466720087.1%633.916.2%6,857.8829113.82009-09-25://business.sohu.com/20080925/n259746984.shtml32009-11-05://()200991,305.975.30%15.22%20099307,274.6610.88%84.78%20091-9342167.1315.85%1.95%0.137,107.5310.77%82.84%2.0320099302,793,8662,466,915326,95120093,554.4533.52%41.43%2,880.77673.6845.39%30.16%3,553.085.35%41.41%20091,802235.2214.41%2.74%0.151.95%41.43%26.68%82.84%84.78%41.41%38.67%15.22%2.74%11.99%26.68%41.43%1.95%15.22%2.73%直接分�保���公司保�代理公司其它保�兼�代理机构�行保�代理保����41.4315.221.952.7311.9926.6810://://=details&news_id=370491(0.5)23451234320032008中国网民(百万)CAGR:27%677993114220244200320042005200620072008:PEWInternet&AmericanLifeProject:China'sOnlinePopulationExplosion,Research2006610-15%51320077400-800-000010%15%1420093015%1520093Gartner41%32%18%13:Datamonitor200414400800000015%2007-10-25://news.qq.com/a/20090910/000784.htm3••••••••••••7HartfordLife19971,350137,0001302,900199713%TIAA4%(Allstate)1999199992002121821.541,200CustomerInsuranceProfessionals6,6001843200216AegonProvidian47%40%13%2%503716ALLSTATEAnnualReport200884IV.I.IVR/EDI/&&II./&&III.956*****/*7//7///10ABC•Alignment4//••,•••••••–•ErieInsurance•DirectLine•April•••••••••StateFarm•NorthwesternMutual•AMP•Progressive•AFLAC•••••P&L••••••Allstate•TheHartford•StandardLife•Behavior•Capabilities11–•–•–•–88–()•••KPI/•••()sharon.khor@accenture.com+8522249-2377jing.yu@accenture.comlai.yu@accenture.com021-2305-3494CRMCopyright©2010Accenture22010500181,0001202009831215.8204,200(yali.peng@accenture.com)

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