搜索
1住宿篇1.RoomReservation1.预订房间Reservation,mayIhelpyou?预订处。请问我能帮你忙吗?Yes,IwouldliketomakeareservationforMay3rd.是的，我想订一间5月3号的房间。Forhowmanypeople?几个人呢？Onlyone.只有一个人。MayIhaveyourname?能告诉我你的名字吗？John.约翰。2.Askingaboutvacancy2.询问是否还有空余房间Excuseme,doyouhaveavacancy?打扰一下，请问你们还有空余房间吗？Letmesee.让我看看。Yes,westillhavefourleft.是的，我们还有房间。Well,Iwouldliketobookasingleroom.我想订个单人间。Howlongwouldyoustay?你要住多久？5days.5天，FromFeb.13to18.从2月13号到18号。3.NoVacancy3.没有空客房Iwouldliketomakeareservationfortomorrow.我想订一间明天的房间。I'msorrybutwearefullybooked.很抱歉，我们的房间已经订满了。Well,howaboutthe4th?那有4号的吗？That'sfine,butwehaveonlyasingleroom,isthatOK?有，但只有一个单人间了，你要住吗？Yes.是的。Pleasehelpmereserveit.请帮我预定一下。4.NoVacancy4.客房已满CanIhelpyou?我能帮助你吗？Yes,isthereanyvacantroomfortomorrow?是的，明天有没有空房间？Iamsorry.抱歉，Wearefullupfortomorrow.我们已经客满了。Well,isthereanyotherhotelnearby?那这附近有没有别的旅馆呢？Yes,theSunsetHotelisthreeblocksaway.有，日落旅馆就离这儿3条街，Maybeyoucanaskthem.或许你可以问问他们。Thankyou.客户：谢谢。5.RoomReservationwithBathroom5.预订有浴室的房间CanIreservearoomfromthe13thtothe18th?我能订13号到18号的房间吗？2Certainly.当然。Howdoyoulikeyourroom?您想要间什么样的房间呢？I'dlikeasuite.我想要个套房。What'stherate?多少钱呢？$40pernight.一晚40美元。6.RoomReservationwithaviewofSea6.预订面朝大海的房间Arethereanybedsvacant?还有空床吗？Yes,whatkindofroomdoyouwant?有，您要什么的房间？Ipreferonefacingthesea.给我一间朝着大海的房间。Besides,itshouldhaveashower.另外，房间内要有淋浴。Sorry,rightnowwecanonlyhaveyouaroomwithoutshower.抱歉，现在我们只能您提供不带淋浴的房间。Well,that'sfine.哦，没关系。7.BiggerRoom7.要大点的房间Reservation,canIhelpyou?预订处，我能帮您忙吗？Yes,IwouldliketoreservearoomfornextMonday.是的，我想订间下周一的房间。Waitamoment,please.Letmecheckit.请稍等，我帮您查一下。Bytheway,Iwantalargeroom.顺便说一下，我想要个大点的房间。Rightnowwehaveasuitefor4people,doyouwanttobookit?现在我们只有一个4人的套房了。您要预定这间房吗？Yes,that'swhatIamlookingfor.Iwilltaketheroomfor2days.恩，正需要这样的房间呢。我要住两天。8.DoubleandSingleRoom8.单人间与双人间Hello,isthereanythingIcandoforyou?您好，我能为您做什么吗？Yes,Iwantaroomfortomorrow.是的，我想订个明天的房间。Singleordouble?单人间还是双人间？Asingleonewithaprivatebath.一个带独立浴室的单人间。Wouldyouliketohaveyourroomonthetopfloor?顶层的房间您觉得怎么样？Itdoesn'tmatter.无所谓。9.DoubleRoomReservation9.预订双人房Iamwonderingifyouhavearoomwithtwinbed.你们还有双人间吗？Yes,wehaveoneanditfacesthebeautifulsea.有，我们有间房间而且朝着美丽的大海。That'swonderful.Iwanttostayfor2days.太好了，我想在这房间住2天。OK,wewillmakeitreadyforyou.好的，我们会为您准备好的。Thankyou。谢谢。310.PriceInquiry10.询问租金Excuseme,what'tthepriceofasingleroom?打扰一下，一个单人间多少钱？That's$50forasinglenight.一晚50美元。Aremealsincluded?包括餐费吗？Yes,ofcourse.CanImakeareservationforyou?当然。为您预订一间吗？Fine,Iwanttobookoneforovernight.我想住一晚上。11.ServiceInquiry11.询问提供的服务Excuseme,isthereanyroomavailable?Iwantasingleone.打扰一下，请问还有房间吗？我想要个单人间。Yes.Whendoyouwantit?有，你订什么时候的？NextModay.Bytheway,isthereaclosedcircuitTV?下周一。再问一下，房间里有闭路电视吗？Yes,sir.有，先生。Whataboutlaundry?那有洗衣服务吗？Sorry,sir.Youhavetopaybyyourself.抱歉，先生。您要自费这个服务。12.RoomRequirements12.说明所需房间的条件Iwanttoreserveroomsformycolleagues.我想为我的同事预订房间。Whatkindofroomsdoyouwant?您想要什么样的房间？Asingleroomwithabathandonedoubleroomfacingthelake.一个带浴盆的单人间和一个朝着湖的双人间。Noproblem.Yourroomnumbersare201and204.没问题。你们的房间号是201和204。Thankyou.谢谢。13.TobeinWaitingList13.请求被列入等候名单Excuseme,Iwanttoreservearoom.打扰了，我想订房间。When,sir?什么时候，先生？ForthisWednesdayandThursday.这周三和周四。Iamsorry,butalltheroomsareoccupied.很抱歉，所有的房间都满了。Well,wouldyoupleaseputmynameinthewaitinglist?恩，你能把我的名字列入等候名单吗？Noproblem.没问题。14.HotelsforWeekPackage14.包星期住宿的旅店Reservation,mayIhelpyou?预定处，我能帮您什么吗？Yes,wearetravelingtoParisforaweekandwewanttomakeareservation.是的，我们打算在巴黎呆一周，想在你们旅店预订一间房。Howmanyofyou?几个人呢？Three.Bytheway,arethreemealsallservedinyourhotel?3个人。顺便问一下，你们旅馆提供三餐吗？No,sir.Butwehaveaspecialpackageplanforfamiliesstayingfora4wholeweek.It'smuchmoreconvenientandcheaper.不提供，先生。但我们有一项特别服务，专门为在这里住宿一个星期的家庭提供。这项服务很便宜而且更方便。Well,thenIwouldliketotakeit.恩，那我们就预订这个服务吧。15.HalfPriceforChildren15.儿童半价Goodmorning,sir.WhatcanIdoforyou?早上好，先生，我能为您做些什么吗？Iwanttocheckin.我想登记入住。Haveyoumadeareservation?你预订了吗?No,Iwantadoubleroom.Bytheway,isthereanydiscountforchildren?没有，我想要个双人间。还有，儿童入住打折吗？Yes,childrenarehalfprice.是的，儿童半价。Ok,pleasehavemearrangeone.好的，给我安排一间吧。16.AskforDiscount16.询问是否有优惠Hello,sir.Haveyoureservedalready?您好，先生。您预订了房间了吗？No,isthereasingleroomleft?没有，还有空的单人间吗？Yes,howlongwillyouintendtostay?有，您打算住多久？Foraweekorso.Doyougivediscountforaweekormore?大概一个星期吧。你们对住一个星期或更久的顾客打折吗？Yes,wegive5%discountforaweekand12%for2weeks.有折扣，对住一个星期的顾客我们打95折，两个星期的打88折。Allright.Iwilltakearoomforaweek.Hereismypassport.好的，我在这里住一个星期。这是我的护照。17.Reservationconfirmation17.确认预约Hello,Iamcallingtoconfirmmyreservationforasingleroom.你好，我来确认我的预约，我订了个单人间。Onwhichday?哪一天的呢？ThisFriday.这周五。Well,letmecheckforyou.Yes,youarebookedalready.It'sasingleroomwithabath,facingthesouth.让我查查看。是的，你已经预定过了。一个朝南的带浴盆的单人间。That'sright.Thankyou.没错，谢谢。18.ReservationChange18.更改预约Sun-sethotel.MayIhelpyou?日落旅馆，我能帮您什么吗？Yes,Ihavebookedaroomfor24th.It'sadoubleroom.我已经预约了24号的双人间。Holdon,please.Letmecheckitforyou.Yes,you'reright.Youwillkeepitfor3days.请稍等，我为您查一下。是的，您订了房间，要住三天。Well,nowIwanttochangethedatefrom24thto28th.恩，我想把入住的时间改为28号。5OK,thatshallbearranged.好的，我们会为您安排的。19.ReservationProlonging19.延长预约时间WhatcanIdoforyou?我能帮您什么吗？Yes,Imadeareservationfor3daysforApril3rdto6th,andm