協同商務與加值競爭CollaborationeBusiness&ValueAddedCompetitive江忠亮總經理思愛普軟體系統股份有限公司SAPAG2001,TitleofPresentation,SpeakerName2SAPTaiwan2001,CorporateProfile,Juni20012Agenda議程SAPToday,今日的SAP速寫eBusinessTrendseCollaborationSolutionVisionmySAPBusinessSolutionsSAPAG2001,TitleofPresentation,SpeakerName3SAPTaiwan2001,CorporateProfile,Juni20013Agenda議程SAPToday,今日的SAP速寫eBusinessTrendseCollaborationSolutionVisionmySAPBusinessSolutionsSAPAG2001,TitleofPresentation,SpeakerName4SAPTaiwan2001,CorporateProfile,Juni20014今日SAPSAPAG2000年的收入:62.6億歐元世界第一大獨立企業應用系統軟體供應商企業應用軟體市場的領導者,自1972年創立起已有近30年企業系統軟體經驗在120多個國家有13,500多家用戶,(80%FortuneGlobal500)安装了36,000+套系統约1,0M+個使用者(如NESTLE,全球23萬員工全面採用mySAP.com)SAP台灣目前共有100+Global/本地中大型客戶(如:台積電、聯電)不論公司大小都以用戶爲中心增加客戶滿意度並增強客戶的信心(自1997年設立台灣分公司與教育訓練中心)對SAP全球業務與R&D的大量投資全球有27,100+多名員工,2001年7月;SAP台灣目前共有70名員工SAPAG2001,TitleofPresentation,SpeakerName5SAPTaiwan2001,CorporateProfile,Juni20015Agenda議程SAPToday,今日的SAP速寫eBusinessTrendseCollaborationSolutionVisionmySAPBusinessSolutionsSAPAG2001,TitleofPresentation,SpeakerName6SAPTaiwan2001,CorporateProfile,Juni20016典範轉移:全球化經濟時代供應鏈效率化OldProductEconomy智慧型加值網絡GlobalCustomerEconomyDigitization數位化IncreasingConnectivityDeregulation市場開放NewEntrantsGlobalization全球化NewMarketsSAPAG2001,TitleofPresentation,SpeakerName7SAPTaiwan2001,CorporateProfile,Juni20017電子化企業(E-Business)的競爭優勢的類型競爭優勢CompetitiveAdvantage差異化Differentiation(Non-PriceValue)策略地位/核心競爭力StrategyPosition/CoreCompetence低成本LowCost作業效率/最佳作業模式OperationalEffectiveness/BestPractice成本相關性差異性產業生產力的優勢高低高低ERPSCM/CRMCollaborationExchangeSAPAG2001,TitleofPresentation,SpeakerName8SAPTaiwan2001,CorporateProfile,Juni20018應用需求成果InventoryManagement:EOQ庫存管理:生產規模與產品複雜化1950MRP降低庫存成本,引用“無限產能規劃”技術MRP1970MRPIIMRPII降低庫存成本,應用“無限產能規劃”技術與期間交易管理加速財務資訊的整合1980MRPII(plus)ERP專注於客戶,經由資源應用最佳化與即時交易作業程序達成企業內動態平衡1990SCM&CRM&CollaborationExtendedERP專注於客戶,經由企業間資源應用最佳化與即時交易作業程序達成價值鏈動態平衡2000資訊應用發展歷程SAPAG2001,TitleofPresentation,SpeakerName9SAPTaiwan2001,CorporateProfile,Juni20019Agenda議程SAPToday,今日的SAP速寫eBusinessTrendseCollaborationSolutionVisionmySAPBusinessSolutionsSAPAG2001,TitleofPresentation,SpeakerName10SAPTaiwan2001,CorporateProfile,Juni200110電子化企業e-Business與產業價值鏈的關係原料供應商製造商經銷商零售商消費者•產品符合消費者需求•降低存貨&運作成本•產生額外附加價值•迅速反應需求•資訊透通與分享•協同商務運作B2BB2BB2BB2C產品資訊SAPAG2001,TitleofPresentation,SpeakerName11SAPTaiwan2001,CorporateProfile,Juni200111為何供應鏈管理非常重要TheGrowingImportanceOfSuppliersPurchasedgoodsandservicesrepresentover50%ofsalesformanufacturingcompanies.A4%reductioninthiscostcangeneratetheequivalentcontributionofa10%increaseinsales.Supply-baseoptimizationisthefastestwaytolowercostsandincreaseprofits.SAPAG2001,TitleofPresentation,SpeakerName12SAPTaiwan2001,CorporateProfile,Juni200112供應鏈管理與協同商務的要義ValueGeneration降低成本、增加附加價值…throughhighercompliance,bettersupplierselection,shortercycletimesandfocusedsourcingstrategies.Therefore,youwanttomaximizethe“returnonrelationship”Processextension協同跨公司作業流程…throughautomationofcrosscompanyprocessesonanopen,scalablesolutioninfrastructure.SAPAG2001,TitleofPresentation,SpeakerName13SAPTaiwan2001,CorporateProfile,Juni200113協同商務的企業需求designpayplanprocuresourcecatalogordershipmentdesigninventoryforecasttrendhistorycontractstrategycollaborationinformationintegrationworkwithpartnersandsuppliersaseasilyasyouworkwithteamswithinyourowncompanygathertimelyandaccurateinformationonallsourcingandprocurementactivitiesacrosstheboarddrivebusinessprocessintegrationbeyondenterpriseboundariesIntra-EnterpriseIntegrationInter-EnterpriseCo-operationE-CommunityCollaborationEfficiencyCost&Lead-timeProcess-orientationInternalSystemEffectivenessOptimizationProcess-orientationPoint-to-pointlinkingBusinessCollaborationProcessFlexibilityInformationVisibilityInternetHubERPSCMCRM/CollaborationBusinessIntelligence由企業內部到企業社群的整合企業資訊系統企業效益企業整合SAPAG2001,TitleofPresentation,SpeakerName15SAPTaiwan2001,CorporateProfile,Juni200115協同商務的種種可能型態OEMDealerImporterChannel-MasterDrivenValue-ChainHube.g.,SupplierWorkplaceMarket-DrivenBuy-SideSell-SideMarketplaceExchangee.g.,ChemicalsMarketplaceCorporate-DrivenCorporateNetworke.g.,CentralPaymentsBankLocalSubsidiaryGlobalTreasurySCMSolutioneProcurementSolutionEnterprisePortalSolutionMarketplace&ExchangeSolutionXML/B2BIntegrationSolutionSAPAG2001,TitleofPresentation,SpeakerName16SAPTaiwan2001,CorporateProfile,Juni200116Agenda議程SAPToday,今日的SAP速寫eBusinessTrendseCollaborationSolutionVisionmySAPBusinessSolutionsSAPAG2001,TitleofPresentation,SpeakerName17SAPTaiwan2001,CorporateProfile,Juni200117SAP完整的企業電子採購解決方案SAP電子採購所涵蓋之範圍StrategicPurchasing(策略性採購)‘Strategic‘MRO(e.g.machinery,capitalgoods)策略性之間接物品如生產用機器設備Customer-specific(e.g.designservices)特殊需求如設計服務MRO(indirectgoods/services)間接材料,如辦公室用品Commodities(e.g.rawmaterial)直接生產用材Othere-Procurementsolutions其它電子採購方案所涵蓋之範圍Indirect/Direct(直接/間接材料)SAPAG2001,TitleofPresentation,SpeakerName18SAPTaiwan2001,CorporateProfile,Juni200118供應鏈管理的主要領域mySAPSCMBusinessVisibility-AdaptiveCollaboration-ValueCreation網絡(Networking)合作管理(Coordination)規劃(Planning