六西格玛 Roadmap

JustDoItObviousrootcause,obvioussolutionWorkOutObviousrootcause,non-datadrivensolutionDesignDFSSLSSSCOREeventDMAI2CNNNNNNYYYYInnovationTRIZYNYIstheSolutionKnown?AreSolutionsObvious?IsitaNewProductorProcess?IsCycletimeReductiontheObjective?IstheTimeBottleneckDefectDriven?IsanInventionRequired?NSixSigmamanagementsystemLeanforprocessre-engineeringCurrentProcessMainInputMainOutputNPV=NetPresentValuePCE=ProcessCycleEfficiencyTTM=TimetoMarketVOCKPILeanProcessPCEFinancialImpact2dayLeanforProcessRe-engineeringroadmapVerifyDesignAnalyzeMeasureDefineRecognize企业策略规划定义企业KPI定义潜在专案专案排序设立专案KPI导入控制计划建立日常改善机制定义项目范围及问题定义专案指标订定项目目标定义项目团队/关系人财务效益分析确定流程能力绘制任务别宏观流程图绘制部门别宏观流程图分析八大浪费分析价值分析现况价值流设计细部流程(要径分析)FMEA定义流程节拍时间建立标准作业建立后拉式流程分析量测系统流程合理化（同步工程）设计未来价值流专案终结QFD2days2days2days2daysCustomerValue客户价值InnovationDesign创新设计CustomerDrivenRobustInnovationsCDRI(顾客导向创新设计)RobustQuality卓越质量AttractCustomersDifferentiateProductsfromCompetitionEarnRespectSustainableDevelopment永续发展目前R&D可能面临的相关问题研发的流程，使用定性之方法(Issue&BugReview)，而非定量。以Try&Error来处理问题，无法将经验传承。既有研发流程未能有效掌控关键质量因子与落实实现客户需求未使用DOE建立制程模块（质量与变量之间未建立定量的模型）使用DOE手法失败之经验--可能原因未正确将手法实务应用未遵从DOE之使用原则完整有效的生产条件未建档管理DFSS-ProductNewTechnologyMainInputMainOutputNewMarketVOC/KPILeanProcessQualityFinancialImpactNPV=NetPresentValuePCE=ProcessCycleEfficiencyTTM=TimetoMarketMeasureAnalyzeImproveControlDefineMeasureAnalyzeDesignVerifyDefineMeasureSolutionEvaluateRealizeDescribeTRIZ需要新设计需要突破性技术VerifyDesignAnalyzeMeasureDefineDFSS-ProductRoadmap审视CTQs审查风险及财务完成流程设计确认产品及流程执行控制计划商品化审查CTQs,风险和财务产生概念设计发展细部设计CTQs评估概念设计辨认顾客/市场需求定义机会辨认企业风险界定项目目标选择团队/关系人捕捉VOC审查财务评估审查财务风险界定产品CTQs界定法规需求定义输入&流程CTQs公差最佳化稳建设计制程能力分析专案完结AnalyzeConceptSelection&DesignMeasureDetermineCTQ&ProcessCapabilityDefineDefineBusinessOpportunity&Goal•ConceptDesign•TRIZ•ContradictionAnalysis•FunctionModeling•VOC•CTQ•RiskEvaluationandResponsePlan•FinanceEvaluation(SensitivityAnalysis)•QFD•CTQFlowDown•CapabilityFollow-up•MSADesignOptimalProcessFlowDesignVerifyImplementSystem&VerifyPerformance•DesignScore-cards•DFMEA•ReliabilityDataAnalysis•ReliabilityPrediction•Maintainability&Maintenance•TaguchiMethods•RobustDesign•TaguchiToleranceDesign•PughMethod&ConceptSelection“VOC”“QFD”“TRIZ”“RobustDesign”&“Tolerance”“Reliability”•CapabilityAnalysis•QualitySystemandControlPlanSixSigma(DFSS)阶段主轴定义衡量分析设计确认顾客心声界定顾客需求量化顾客需求审查顾客心声审查顾客心声设计满足顾客心声财务分析起始财务分析敏感度分析更新及审查财务分析更新及审查财务分析确认财务绩效风险管理企业风险管理项目风险分析失效模式更新风险分析及减少风险更新风险分析及减少风险关键质量展开及制程能力收敛界定顾客需求界定系统需求界定子系统、零件、流程需求发展移转功能确认设计制程能力绩效评量标竿量化顾客心声建立设计目标子系统、输入、流程设计满足顾客心声工具面BvzphnKanoCustomerNeedsMatrixQFDFMEATRIZpughRobustDesignParameterTolerenceScoreCardXXDFSS五大主轴，环环相扣ScorecardControltheDestination制造业6SigmaDFSS项目指针范例专案名称量测指标单位目前指标改善目标市占率%1015新产品导入时效(NPI)Days9075新产品营收比%2040组装工时Minutes6045良率%9899.5GR&RY/N测试工时MTBFDays280360LifeCycleYears45顾客目标成本%110100Barebone成本$200180研发成本$顾客需求日Days52附合标准前置期Days2015安装工时Minutes18030保养工时Minutes维修工时Minutes9060升级性#Features12205761234DesignforRelibilityDesignforCostDesignforDeliveryDesignforServiceDesignforMarketingDesignforManufacturingDesignforTesting