微软技术与客户成功的桥梁(1)

微软技术与客户成功的桥梁微软顾问咨询部（MCS）何江顾问经理议题MCS现状MCS的使命顾问的价值职业发展微软企业服务架构Q&AMCS现状MCS建立于1990年7月北京MCS建立于1995年7月全球人员已过2000人与产品组保持密切联系以客户的业务成功为目的为微软的客户提供有价值的解决方案MCS现状–微软中国微软中国人数最多的部门52北京30广州11上海11MCS的使命帮助企业用户和合作伙伴有效地使用与拓展微软的核心技术MCS的价值行业发展技术实现设计规划技术策略MCS的价值对顾问的要求成功经验热情团队精神能力乐趣领导能力顾问职业发展技术顾问技术策略顾问行业专家软件架构顾问技术专家项目经理职业项目经理MicrosoftEnterpriseServicesBusinessTechnologyOngoingProjectBusiness/ITPlansAlignedServiceDeliveredReleaseReadyOrganizationReadyPlanningPreparingBuildingandDeployingOperatingPlanningServicesRapidEconomicJustificationApplication/TechnologyReviewEnterpriseArchitectureReadinessToolsandAssetsMSF主要内容ITStrategyEnterpriseArchitectureSuccessfulITSolutionsSoftwareDevelopmentDesigningforOperationsComponentandServicesDesignInfrastructureConstruction微软项目管理过程VisionApprovedProjectPlanApprovedScopeCompleteRelease微软项目团队建设ProgramManagementDevelopmentTestingReleaseManagementUserExperienceProductManagementTeamofPeers微软风险管理IdentifyAnalyzeControlMasterRiskListPlanTrackTop10RiskListRetiredRiskListMOFProcessModelImplementationReviewReleaseReadinessReviewSLAReviewOperationsReviewChangingOperatingSupportingOptimizingMOFServiceManagementFunctionsImplementationReviewReleaseReadinessReviewSLAReviewOperationsReviewChangingOperatingSupportingOptimizingServiceLevelManagementCapacityManagementAvailabilityManagementFinancialManagementWorkforceManagementServiceContinuityMgtChangeManagementConfigurationManagementReleaseManagementSecurityAdministrationSystemAdministrationNetworkAdministrationServiceMonitoring&ControlDirectoryServicesAdminStorageManagementJobSchedulingPrint/OutputManagementServiceDeskIncidentManagementProblemManagementFailoverandRecoveryQ&A