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1/12空乘词汇(1)aircraft飞机飞行器(2)belly机腹(3)nosegear鼻轮(4)retractablelandinggear伸缩起落架(5)rudder尾舵(6)propeller推进器(7)wing机翼8)fuel油料(9)tank油箱(10)radar雷达(11)fuselage机身(12)break-inarea逃生窗13)undercarriagebay货舱(14)airbrake煞车(15)panel仪表板(16)flightdeck(cockpit)前舱(17)galley厨房(18)seatbelt安全带(19)slide充气滑梯(逃生用)(20)survivalkit(firstaidkit)救生品(21)waterextinguisher灭火器(22)drychemicalextinguisher乾粉灭火器(23)latch门闩(24)traytable餐桌(25)smokehood防烟面罩(26)wastebin垃圾桶(27)grabhandle扶手(28)sink水槽(29)observersseat观察位(前舱)(30)telescopicviewer门孔(31)soapdispenser给皂器(32)bassinet婴幼儿睡床(33)ditching水上迫降(34)waterevacuation水上逃生(35)landevacuation陆上逃生(36)axe斧头(在驾驶舱)(37)trolley/trolly餐车(38)torch手电筒(39)armrest扶手(40)readinglight阅读灯(41)callbutton呼叫钮(42)airtrafficcontrol航路管制(43)controltower塔台(44)operation&dispatcher签派员(45)cruise平航(46)runway跑道(47)taxiway滑行道(48)I.D.L国际日线(49)timezone时区(50)estimatedtimeofarrival(ETA)预计到达时间(51)estimatedtimeofdeparture(ETD)预计起飞时间(52)apron围裙(53)jetlag飞机时差症(54)tailwind顺风(55)headwind逆风(56)passengerbridge空桥(57)crew机组员(58)infant婴儿(59)unaccompaniedminor(UM)没有家长同行的小孩(60)briefing任务提示(61)homebase基地(62)pilot(captain)机长(63)co-pilot(firstofficer)副机长(64)clearairturbulence晴空乱流(65)aircurrent气流(66)non-endorsable禁止转让(票)(67)stand-by地面待命(68)stop-over中站停留(69)layover外站过夜(70)refuelingstop加油停留(71)transitpassenger转机旅客(72)waitinglounge候机室(73)baggageinspection行李检验(74)handbaggage手提行李(75)unaccompaniedbaggage托运行李(76)custom海关(77)quarantine检疫(78)immigration移民局(79)baggagetag行李签(80)connection班机接驳(81)destination目的地(82)freebaggageallowance行李重量限制(83)generaldeclaration舱单(84)loadfactor载客率(85)ontimeperformance准(86)LOST-N-FOUND(lostandfound)失物招领(87)confirmation确定(88)reissuedticket重开的票(89)passengermanifest旅客名单(90)wheelchair轮椅(91)groundstaff地勤(92)takeoff起飞(93)livevest救生衣(94)non-stopflight直飞班机(95)immigrationcard入境表格(96)terminal航空站(97)hijack劫机(98)demonstration示范(99)evacuate疏散(100)trafficcongestion航路拥挤2/12beforetake-off起飞前1.morning,madam（sir）.Welcomeboard!早上好，女士（先生）。欢迎登机！2.MayIintroducemyself,I'm___,thechiefpurserofthisflight.请允许自我介绍。我叫___，本次航班的乘主任务长。3.Morning,sir.Welcomeaboard.Businessclassoreconomy?早上好，先生。欢迎登机。坐公务还是经济舱？4.Followme,please.Yourseatisinthemiddleofthecabin.请跟我来，您的座位在客舱中部。5.Anaisleseatontheleftside------hereyouare,sir.是左边靠走廊座位------这是您的座位。6.I’mafraidyouareinthewrongseat.20cisjusttworowsbehindontheotheraisle.恐怕您坐错位子了，20c正好在那边走廊的后二排。7.excusemeforasecond,I’llcheck.请稍等一下，我查查看。8.Theplaneisabouttotakeoff.Pleasedon’twalkaboutinthecabin.飞机马上要起飞了，请不要在客舱内走动。9.YouknowtheweatherinHongKongisnotsogood.ithasbeendelayed.你知道香港的天气不太好，飞机延误了。10.Airchinaflightca937leavesat0730inthemorning.中国国际航空公司ca937航班，上午7：30起飞。11.Flightno.926,leavingTokyoat1740,fliesnonstopbacktoBeijing.ca926航班17：40离开东京直飞回北京。12.You’reflyingeconomyclass.Isthatright?您是坐经济舱，对吗？emergencysituation紧急情况1.Fastenyourseatbeltsimmediately.Theplanewillmakeanemergencylandingbecauseofthesuddenbreakdownofanengine.马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。2.Don’tpanic!不要惊慌。3.Ourcaptainhasconfidencetolandsafely.Allthecrewmembersofthisflightarewelltrainedforthiskindofsituation.Sopleaseobeyinstructionsfromus.我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。4.Takeoutthelifevestunderyourseatandputiton!从座椅下拿出救生衣，穿上它！3/125.Don’tinflatethelifevestinthecabinandassoonasyouleavetheaircraft,inflateitbypullingdowntheredtab.请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。6.Putthemaskoveryourface!戴上氧气面罩！7.Bendyourheadbetweenyourknees!把你的头弯下来放在两膝之间！8.Benddownandgrabyourankles.弯下身来，抓住脚踝。9.Gettheextinguisher.拿灭火器来！10.Openseatbelts.Leaveeverythingbehindandcomethisway!解开安全带，别拿行李，朝这边走！11.Thisplanehaseightemergencyexits.Pleaselocatetheexitnearesttoyou.本架飞机有八个安全门，请找到离你最近的那个门。12.Jumpandslidedown!跳滑下来！空乘服务英语1、欢迎您乘坐南航班机。It’snicetohaveyouaboardChinaSouthernAirlines.2、请出示您的登机牌。MayIseeyourboardingpass?3、我来为您引座。I’llshowyouyourseat.4、请随我来。Followme,please.5、我帮您拿行李好吗？MayIhelpyouwithyourbag?6、为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。Youshouldtakeyourassignedseat,fortheplanemustkeepitsbalancewhenittakesoff.7、这是呼叫钮，如果需要我们帮忙，请按一下。Thisoneisthecallbutton,ifyouneedusforanything,pleasepushit.8、请将您的椅背调直。Pleaseputthebackofyourseatinanuprightposition.9、让您感到舒适是我们的职责。It’sourdutytoletyoufeelascomfortableaspossible.10、请把您的箱子放在行李架内。Pleaseputyourboxintheoverheadbin.11、您不能把行李放在这儿，过道不能堵塞。Youmaynotleavethebaggagehere.Theaisleshouldn’tbeblocked.12、由于机械故障，航班已延误，机械师们正在对飞机进行仔细检查。Theflighthasbeendelayedduetosomemechanicaltroubles.Theengineersaremaking4/12acarefulexaminationoftheplane.13、由于地面有雾，本次班机将延误约两小时。Theflightwillbedelayedabout2hoursduetogroundfog.14、由于空中航路拥挤，我们要等待通行许可（才能起飞）。Owingtotheheavyairtraffic,we’llwaituntilatake-offclearanceisgiven.15、我们须等待跑道上的冰被清除。Wehavetowaituntiltheiceontherunwayhasbeencleared.16、我们的飞机要装完货才能起飞。Ourplanecan’ttakeoffuntilthecargoisloaded.17、我们正在等待几位乘客办理登机手续。Wearewaitingforafewpassengerstocompleteboardingformalities.18、如果有进一步的消息，我们会立即通知你（们）的。Ifwehaveanyfurtherinformation,we’llletyouknowimmediately.19、请您回到您座位上好吗？飞机马上要起飞了。Wouldyoupleasereturntoyourseat?Theplaneistakingoffsoon.20、请在安全带信号消失前坐在座位上，系好安全带。Pleasestayinyourseatandkeepyourseatbeltfasteneduntilthesignhasbeenturnedoff.21、飞机马上要起飞了，请不要在客舱内走动。Theplaneisabouttota