《XXXX全球人力资源服务机构50强》白皮书

GLOBAL50OFHUMANRESOURCESERVICEPROVIDERS20102009,theyearoflostGlobaleconomyencounteredsuddenandcomprehensivechangeattheendof2008.Whilepeoplearediscussinghowlongthischangewillbeandtowhatextentitwillimpacton,globalHRindustrywasseverelybattered.38outofthe“Global50ofHumanResourceServiceProviders2010”sufferedadownwardspiral.Duetotheplunge,randstad(dropby11.67%)whichsufferedsmalllossreplacedManpower(dropby25.53%).ThesituationofAdeccowhichremainsthefirstisstillbleak.In2009,annualoperationincomedroppedby25.89%year-on-year.Furthermore,annualfinancialstatementof“Global50ofHumanResourceServiceProviders2010”showsthatahalfofthecompaniessufferedlossin2009andtheothersixcompanieswereatthevergeofcollapsewithonly1%profit.Poorperformanceof“Global50ofHumanResourceServiceProviders2010”resultedinevaporationofbillionsofUS$ofmarketcapitalin2009.But,thefinancialstatementalsoshowsthattheworsetimehaspast.Withtheglobalrecovery,thesecompaniesstartedtorecoverinQuarter3and4in2009.Accordingtodataanalysis,wefoundthatindustriessufferedmostfromtheglobaleconomiccrisisaremainlyjobhuntersandtalentrelocation.Therootcauseisthatcompaniescuthandsworldwideandnonewrecruitmentin2008-2009.Evenuptillnow,theunemploymentrateinUSAandEuropehasnotbeenrecoveredyet.Thus,thefutureofthesecompaniesisstillgloomy.TheeconomiccrisishaslessimpactonHRsoftware,outsourcingandconsultingindustries.ManyHRsoftwarecompaniesexperienced15%growthinincome.Butfewcompaniesmadeprofit.TheperformanceofHRconsultingindustryisstable.Althoughcompaniessufferedloss,companieslikeHewitt,Mercer,TowersWatson,andAONConsultingsawadropwithin10%.Fosterthedrivingforceforgrowth:ReformAndTransformationSUMMARY01Fortheonlinestaffingindustry,twoUSAlistedcompanies,MonsterandDiceHoldingssawasurprisingly32.63%and29.04%droprespectivelyinincome.Comparingspeaking,51jobinChinaonlysawa5.15%.YetSEEKlimited,anAustraliacompany,onlysawamere0.81%.ThisisbecauseofthefactthatAustraliaeconomybenefitedfromChina’seconomicstimuluspolicyandsufferedlessintheeconomiccrisisandisthefirstandfastesttorecover.Therefore,thejobmarketfurtherhelpscompaniestowalkoutofthecrisis.Besides,thelossofSEEKLimitedin2009isalsoattributabletothelossofZaopin.com.In2009fiscalyear,theinvestmentlossofSEEKLimitedinZhaopin.comwas20.75Myuan.NowSEEKLimitedhas56.1%shareoftheZhaopin.com,whichmeansZhaopin.comsawa92.8Myuanlossinaftertaxincomein2009.Thecompanyhassufferedlossforthreeyearsinarow,withmorethan150MYuanlossinlastyear.Jobhunterindustryfailed.ExceptforHarveyNashGroup,11companiesontherankingareallinrecessionandmostofwhichsawa15%plusdropinoperationincome.ThemostsevereoneisHudson(-35.95%)Chinesecompanies,thespotlightChineseeconomyoutperformsothersintheglobaleconomiccrisis.JustaswhatChineseeconomydid,companiesontherankingof“Global50ofHumanResourceServiceProviders2010”performsoutstandingly.Inthepast,EuropeandAmericancompaniesdominatetheHRindustry.Butnowamulti-polarworldisdrawingnear.MostoftheChinesecompaniesontherankinggrowstronglyandgainprofit.Thankstothe26.41%growth,ATAranksthefirstintermsoffastestgrowingcompanyintalentmanagementworldwide.104JobBankranksfirstintheonlinestaffingindustrywithagrowthof5,12%andistheonlyonlinestaffingcompanythatmadeprofitin2009fiscalyearworldwide.CIICwith18.6%growthisthefastestgrowingcompanyinHRoutsourcingindustry.WhiletalkingaboutlargescaleHRcompanieswith1Bannualincome,CIICranksthefirstintermsofthegrowthrateandrankinthetop10outofthe“Global50ofHumanResourceServiceProviders2010”whichisanepoch-makingcase.WeareproudofwhatChinesecompanieshaveachieved.ItisChina,thefastestgrowingmarketintheworldandtheever-improvingcompetitivenessthatChinesecompaniessurgeagainsttherecession.WealsonoticedthatChinesecompanieslikeCIIChastappedintoglobalmarket,suchasJapan,Australia,andCanada,etcandhasbecomeamultinationalcompanyandhasbeenbuildingitsglobalcompetitiveness.ATAacquiredtheTOEIC®ofETSinChina,whichisfamousforthewell-knownTOEIC®,TOEFL®andGRE®.ThisfurtherdemonstratesthepowerandinfluenceofChinesecompaniesonthisindustry.Althoughstartedlate,ChineseHRcompanieshaveobviouslynarrowedthegapofperformancewithworld-leadingcompaniesinthisindustry.ManyChinesecompaniesareclimbingupthevaluechainquickly,engagingwithmanylinksofthevaluechainandmakingeffortstoimprovethequalityofproductandservicetobemoreattractive.Theyarebuildingvariouscompetenciesthatareneededtoadapttothefastdevelopmentincludinginvestingininnovation,listeningtoclients,valuingIPR,establishingtalent-orientedorganizationssoastolaysolidfoundationforsustainableandhigh-returngrowth.WebelievethattherewillbemoreChinesecompaniesinthe”Top50globalHRinstitutions”andtheywillhaveapivotalroleintheglobalHRindustry.TideoverthecomplexenvironmentforthefutureTherecessionofthefinancialindustryattheearlyof2008andthefollowingglobaleconomiccrisisareunprecedentedinmodernhistory.Althoughmostofthecountriesarerecovering,theglobaleconomyisstillfullofuncertainties.Therecentsovereign-debtcrisisinEuropeisacaseinpoint.Economistsareprojectingwhethertheeconomycanfullyrecoverorwillfacestagnation,furtherdroporW-shaperecovery.Nomatterwhichisright,onethinsisclear:Inthe