事业策略与任用制度关系之探讨-以台湾500大服务业为例

15002--500Miles&Snow(1978)3............................................................................1...........................................................................................7...........................................................................................9.....................................................................11...................................................................................11.........................................................................................16.............................................................................21...........................................................32.....................................................................39.........................................................................................39.........................................................................................40.........................................................................................434.......................................................................45.....................................................................47...........................................................47.....................................................50.........................................................................................51...............................................................52.........................................................................................52.........................................................................................54.......................................................................56.........................................................................................57.......................................................................58.............................................................................................552-1………………………………………...202-2……………………………………………………...223-1…………………………………………………..3462-1……………………………………………..………..122-2……………………….192-3…………………………………………….….……...232-4………………….273-1…………………………………………..…...353-2………………………..…………...363-3…………………..…………………………...383-4…………………………………..…………..383-5……………………………………..………...383-6…………………..………….…………..393-8……………………………...……..………....404-1……………….……………………..…….…414-2………………………..……...424-3………………………..p.424-4……………….444-4………………………….455-1………………………………………………….47721Gatewood&Field1998HumanResourceSelection8p.139(Aaker,1989)Ragburametal.,1997Begin,1990synergy10Miles&Snow(1978)111.2.3.4.Shetty&Ross1985121.servicegoods1388770879014Mile&Morris19861516MichaelPorter1980MilesandSnow1978Noeetal.1994ReadinginHumanManagementNoeetal.,1994DaftManagement1988Daft1988ManagementScopeResourcedeployment17DistinctiveCompetenceSynergyBusinessstrategyFunctionalstrategy182-1Corporate-levelstrategy3Businessstrategy1-3Functionalstrategy1MichaelE.PorterMichaelE.Porter1219801.Cost-leadership2.Differentiation193.FocusMiles&Snow(1978)Miles&SnowPorterMiles&SnowRagburam&Arvey,1997Miles&SnowMiles&SnowBird&Beechler,1994Wright&Snell,1998Miles&Snow1978Shortell&Zajac,1990Miles&Snow(1978)20(,85Daft,1988)1.(Prospector)2.(Defender)3.(Analzer)4.Reactor21HumanresourcemanagementLabormanagementpersonnelmanagement,86Milkovich&Boudreau,1997(86)(acquisition)(develop)(maintenance)(utilization)Milkovich&Boudreau1997HumanResourceManagementAnthonyetal.1994StrategicHumanResourceManagement22Miller1987Huselid,1993HighperformanceworkpracticesHuselid,1993Arthur1992Arthur1992controlcommitement1994ArthurArthur1994Carroll(1991)1.controlcommitement23empoweredworkforceArthur,19942.accumulatorutilizerfacilitatorCarroll,1991Carroll1991Miles&Snow197812utilizer12facilitator124self-motivated2Bird&Beechler1994Miles&Snow1978Carroll1991,85Anthonyetal.,1993MilesandSnowMilesandSnow19782-225Peteraf,19932-2----////////1.Begin,JamesP.1990.2.Milkovich,GeorgeT.&Boudreau,JohnW.1997.26Anthony,WilliamP&Perrewe,PalmelaL.&Kacmar,MicheleK.1993.staffing,85Gatewood&Field1998(recruiting)selecting27,8586(recruiting)identifyingattractingMilkovich&Boudreau,1997selecting(,84)2-228staffingstrategiesBechet&Walker,1993,84123Anthonyet.al,1993Bechet&Walker1993RecruitingSelectingPlacement.86..29Begin1990Gatewood&Field1998Bechet&Walker1993,86Dessler,198830Byars&Rue,84selectionprocess,85,861staffingstrategicstaffing3128632Schuleretal.1987Bechet&Walker,1993Bird&Beechler,1994Anthonyetal.StrategicHumanResourceManagement1993Miles&SnowRagburam&Arvey1997Miles&Snow332-42-4ØØØØØØØØØØØØ/ØØØØØØ/ØØØØ/ØØØØØØØØØØØØ//ØØØØRagburam,Summita&Arvey,RichardD.1997.Anthonyetal.,199334Ragburam&Arvey,1997trainablityAnthonyetal.,1993makebuy1.1make35Anthonyetal.,1993Ragburam&Arvey,1997Bird&Beechler,19941.2buyAnthonyetal.,1993Ragburam&Arvey,1997Bird&Beechler,19941.3makebuy36staffingBird&Beechler,1994Begin,1990Gomez-Mejiaetal.,19852.1Bird&Beechler,1994Begin,1990Gomez-Mejiaetal.,19852.2372.3Anthonyetal.,1993entry-levelAnthonyetal.,1993Ragburam&Arvey,1997Bird&Beechler,1994383.1Anthonyetal.,1993Ragburam&Arvey,1997Bird&