从大学生信息需求心理谈图书馆服务质量

:2004-01-07:(1955-),,,.1122004428Vol.11No.2JournalofQiongzhouUniversityApr.28.2004(,572200):,,,,,,,,:;;;:G252:A:1008-6722(2004)02-0085-03,,,,,,,,,,,,1,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,2,,©1995-2005TsinghuaTongfangOpticalDiscCo.,Ltd.Allrightsreserved.,,2.1,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,.,,,,,,,,;;;,,,,,,,,,2.2,,,,2.2.1,,,,,,,2.2.2,,,,,,,,,,,,,2.2.3,,;,;,,68(11)2004©1995-2005TsinghuaTongfangOpticalDiscCo.,Ltd.Allrightsreserved.2.3,,,,,,,,,,,,,2.4,,,;,,,,,,,2.5,,,,,,,,,,,,,,,,,,,,,,,,,[1].[J].2003.(4).[2].[J].2003.(3).[3].[J].2003.(4).FromtheUniversityStudenttheInformationNeedMentalStateTalkstheLibraryServiceQuantityZHANGBin2rong(Library,QiongzhouUniversityWuzhishanHainan572200,China)Abstract:Contentssummary:Universitystudentsreaderhasgotthedifferentmentalstateappearancetotheneedofthebooksinformationinthedifferentlevelofstructure.Aimingatthelibraryinformationhasgreatcapacitywiththespecialandenvironmentaleducationcharacteristics,increasingservicequantity,improvetheserviceenvironment,in2creaseservicelevel,satisfythestudentwiththereadersdemand,strengthenthereadersandsatisfieddegreecontinu2ously,developtheculturalheritageinformationresourcesfunctionofthelibrarywell,increaseactivethatreaderstudy,makestheservicequantityofthehighschoollibrarygotthelargerdevelopmentcontinuouslywithincreasesinbuildingmemberandreadersandpositiveinteraction.Keywords:booksinformation;informationneed;library;servicequantity782:©1995-2005TsinghuaTongfangOpticalDiscCo.,Ltd.Allrightsreserved.