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华中科技大学硕士学位论文大规模定制环境下的敏捷物流服务模式研究姓名：张宝洲申请学位级别：硕士专业：企业管理指导教师：刘志学20060425ICustomerorderdiscouplingpointCODPCODPCODPIIAbstractAstheneedofcustomersisbecomingmoreandmorediversifiedthecompetitionisgettingmoreandmoreseverethemanufacturingmodeisturningfrommassproducingtomasscustomizationwhichmeansobtainingscaleeconomythroughmassproducingandindividuationthroughcustomization.UndertheatmosphereofmasscustomizationthisthesisanalyzesthedifferentneedforlogisticsservicemodebeforeandaftertheCustomerOrderDiscouplingPointstatesthatitneedsleanlogisticsservicemodebeforeCODPandagilelogisticsservicemodeafterCODP.Thethesischoosesthelatteroneastheresearchobjectanalyzesitscontentwhichconsistsof4parts:agilestrategyagileorganizationagilelinkageagilepeople.Thethesisalsogetsthemanagementpropertiesofagilelogistics:thecutoftimetheboostofflexibilitythefulfillmentofpersonalitydividesthelogisticstimeinto2parts:stilltimeandsportivetimeandcutitrespectively;pointsoutthelogisticsflexibilitycontains3types:basicflexibilitysystematicflexibilityandintegratedflexibilitythenupgradethemrespectively;introducestheprocedureoffulfillmentofindividuation:fromtheanalysisoflogisticsneed,tologisticssegmentation,andtothedesignoflogisticsservicelevel,atlastthemodularizationoflogisticsproduct.Accordinglythethesispointsoutthecontentofagilelogisticsservicemode:QRandCross-Dockingstrategybasedontime;postponementandvirtuallogisticsbasedonflexibility;EfficientCustomerNeedbasedonindividuation.Keywords:masscustomization,customerorderdiscouplingpoint(CODP)agilelogistics,servicemode(“”)::::111.1MasscustomizationMC21ThirdpartylogisticsTPLSupplychainmanagementSCMMCTPLMCTPLMC21.2CODPCODPCODP322.12.1.11970AlvinToffler1987StanDavisFuturePerfect[1]20901993JosephPineII[2][3,4]JamesH.GilmoreB.JosephPineII[5]JosephLampleHenryMintzberg[6]DaveAlfordPeterSackettGeoffNelder[7]32[8][9][10]B.JosephPineII19934[2]HauLeeChristopherSTang1997[11]AmitGargChristopherSTang1997[12][13]GiovaniDaSilverira2001[14]M.GhiassiC.Spera2003Internet[15]Internet[16,17]Internet[18]Internet[19]2.1.22002[20]200155[21]Berglund1999[22]2.1.31991LehighIaccoca21AgilemanufacturingAMFlexiblemanufacturingsystemFMSKatayamaandBennett1999[23]Gunasekaran1999[24]SharifiandZhang1999[25]Yusufetal.1999[26]Gunasekaran1998[27]Baker1996[28]62002[29](2001()[30]J.T.WDamen(2001)[31]2.1.4(2003)7[32]2004Internet/Intranet[33]2005[34]2.282-1CODPCODPMCCODP2-1933.1[35-36]3-1CODP[9][37]CODP(Sale-to-orderSTO)(Make-to-stockMTS)(Assemble-to-orderATO)(Make-to-orderMTO)(Engineer-to-orderETO)3-1M1M2M3M4M5M6D1D221P1P2P3P4P5P6A1A2A3101CODP2CODPCODPCODP3CODPCODPCODP4CODPCODP(Customizationposition)[38]CODPCODP3.2CODP3.2.1CODP111123213-13-123-2123-233-33-33.2.2CODPJamesP.WomackDanielT.Jones[39]Naylor1999[40]121334573.3CODP3.3.1CODP14121233153.2.2CODP13-23-2216IT341744-14.1CODP4-1185%4.1.14-14-14.1.211T/sv4-1191Tsv232T=/qu4-2423TTT=+4-3qu2T3T4T4.1.32018T8567TTTT=++4-45T6T217T5T6T7T212T22129711TTTT=++4-59T7T11T14T1471311TTTT=++4-67T13T11T3234.24.2.1:4.2.2[41-43][44][45]241234.3254-214-31423//264-24-32[46]3274-24-22344-4[47]4-428(Component-sharingmodularity)(Component-swappingmodularity)(Cut-to-fitmodularity)Mixmodularity(Busmodularity)(Sectionalmodularity)4-54-51234562955.15.1.1QuickresponseQR2090McMichaeletal.2000QR[44]QRMcMichaelQRQR5-15-130QRQRQRTime-basedbenchmarking[49]QRQREDIInternetPointofsales//QREDI5.1.231[50]5-25-35-25-3EDI//AB1234AB1234A1234AB1234CBC325.25.2.15-45-412IIIIIIIVVLCCVLC1VLC2VLCn33(Virtuallogisticsallianceintegrator)(VirtuallogisticschaincoordinatorVLCC)VLCCVLC1VLC2…VLCn(Virtuallogisticschain)5-15-134(ActivitybasedcostingABC)(CriticalpathmethodCPM)5.2.2341950Alderson()[51]2002[52]CODPCODPCODPCODPHPCODP5.3Efficient35customerresponseECRECRECRPOSEDI5-55-5ECRECR123634EDI3766.1CODP1CODPCODP236.2CODPCODP1CODP23833940[1]StanleyM.Davis.Futureperfect.Addision-Wesley,1987[2]B.JosephPineII.Masscustomization:thenewfrontierinbusinesscompetition.HarvardBusinessSchoolPress,1993[3].,2003(3):210-213[4].,2001(2):315-317[5]JamesJ.H.Gilmore,B.J.Pine.Thefourfacesofmasscustomization.HarvardBusinessReview,1997(1):89-101[6]J.Lampel,H.Mintaberg.Customizingcustomization.SloanManagementReview1996(1):21-30[7]DaveAlford,PeterSackett,GeoffNelder.Masscustomization-anautomotiveperspective.InternationalJournalofProductionEconomics,2000(6):99-110[8]..2000(5):35-61[9]..2000(2):40-45[10]..2002(2):50-52[11]HuaLee,ChristopherTang.Modellingthecostsandbenefitsofdelayedproductdifferentiation.ManagementScience,1997(1):40-53[12]AmitGaraChristopherTang.Onpostponementstrategiesforproductfamilieswithmultiplepointsofdifferentiation.IIETranslation,1997(8):641-650[13]....2001(4):332-336[14]GiovaniDaSilverira,DenisBorenstein,FlavioS.Fogliatto.Masscustomization:41literaturereviewandresearchdirections.InternationalJournalofProductionEconomics,2001(72):1-13[15]M.Ghiassia,C.Spera,Definingtheinternet-basedsupplychainsystemformasscustomizedmarkets.Computers&IndustrialEngineering,2003(45):17-41[16].Internet.2002(3):32-36[17].Internet2001(12):53-56[18]2001(6):22-25[19]2001(6):10-13[20]..20