武汉市吸引服务外包的竞争力分析_基于武汉市与10个服务外包基地城市

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:2009-03-16:(08026):(1971-),,,,,。:,。10,,,。,,。:;;:F71:A:1672-626X(2009)03-0067-06(,430062)JournalofHubeiUniversityofEconomics2009573Vol.7No.3May.2009———102006“”,“”。20092,20“”(、、),。,,。,“”?。、、11“”,10“”、、、、、、、、、。,11,。、()。,、,、、,1。,,2007、、10、8、6.4。2005~2007、、,。2008160,28%,。2005~200711,、,2007荩6720095732005-2007()2005-2007()2005200620072005200620073.033.564.5923%517.2972126356%7.069.9211.930%455617801.833%1829.14049%560753100034%2.646.16423%236.52261.8430013%2.13.85.156%16625836248%0.311.131.6127%135.43206.2631051%34.57.255%10214521545%0.420.550.838%82138.75176.647%0.1660.30.574%9512616030%6.837.88.29.5%108123.615219%0.150.461.2183%108.23136.331257%12005~200711:(chinasourcing.mofcom.gov.cn)《2008》()。1/40。,,、、、、。,200812,700,43500,10。530,,6,5002,5004。,,CMM/CMMI()。20085,19CMM/CMMI。,2007CMM/CMMI127,CMM/CMMI10(2)。(),、。,3。EDS,,,710,、。53043351372700274859211750569503630CMM17127120262119134183541:(chinasourcing.mofcom.gov.cn)《2008》()。2200711CMM/CMMI()20063.5222.81440.310352.76.58.762007324.120.463164.64.27104.83:(chinasourcing.mofcom.gov.cn)。32006~2007()684:SPSS13.0。F1F2F3()0.3370.655-0.526()0.6630.671-0.217(%)0.948-0.1180.174()0.2850.770-0.509()0.3770.8410.082()0.4670.714-0.319()0.116-0.8750.073()0.1900.835-0.142()0.108-0.2680.843()0.5520.0080.779()0.6610.643-0.083()0.8680.4650.104()0.9740.0210.092CMM()0.8510.3630.251()0.8480.435-0.132()0.8530.378-0.307()0.8390.3870.241(),,、、4,、、、、5。,200710,“”,、,,。,,。、()Graf&Mudambi(2005)LindaBoardman,etal.(2007),,,“”:(1)。(2)、。(3)。:、。(4)。IT。(A.T.Kearney)2007(GlobalServicesLocationIndex)、。,,11,、、17。112007,SPSS13.0,3。,4()。3:(F1):;。、,。(F2),、、,。(F3),。(),(F):F=0.59882F1+0.22099F2+0.06707F3(2),F,Fi(i=1,2,3)。,,5。(),,692009573F1()F2()F3()11.5912.7492.2731.09420.8580.5080.8810.76730.0870.1470.7770.5494-0.191-0.005-0.0660.4385-0.219-0.255-0.1900.3626-0.292-0.269-0.2530.2677-0.339-0.341-0.3740.1768-0.350-0.370-0.3840.0039-0.367-0.429-0.508-0.15510-0.368-0.665-0.586-0.93211-0.410-1.071-1.569-2.56852007:。、。5,10,、、。、、、,,。,。5,4,11。,。57,。F1F2,F1“”、“”“”,。,。11,,。、()1.。、、、,,“”(8)。,,“”。,、,。,———,、。,,,。,、,,。,“”,,,,。,“”。2.,。,、、。,70。,,。,“—”,。3.,。,,。,500,,,。,———、、、,。4.,。,、、、、、,。()1.。,,,。,。,,、、、、,,。,,“”,、、()。2.,、。,、。:,“———”,。、,。,。,,,。。3.。,。、,、,、、、、。,:;;、。,,。,。,,“”。4.、、。“”,“”,,,、、,,。,,。()1.。,。,,、。。IT。,,,,:++、++。712009573(:)AnAssessmentoftheCompetitivenessofWuhanforAttractingServicesOutsourcing———ComparedWuhanwithtenCitiesofServicesOutsourcingYUChun-jiao(SchoolofBusiness,HubeiUniversity,WuhanHubei430062,China)Abstract:Forattractingservicesoutsourcing,Wuhanisencounteringsevercompetitionnationallyandinternationally.ThepaperassessesthecompetitivenessofWuhanforattractingservicesoutsourcingbycomparingthecompetitivenessofWuhantoother10servicesoutsourcingbasecitiesusingdescriptivestatisticsmethodandfactoranalysismethod.WefindthattherearebiggapsbetweenWuhanandotherservicesoutsourcingbasecitiesinserviceindustrycompetitivenessanditscompre-hensivecompetitivenessforattractingservicesoutsourcingeventhroughit'srelativelycompetitiveinbusinessenvironmentsandtalentreserve.thenproposesomesuggestionsaboutstrengtheningWuhan'slocationattractiveness.Keywords:servicesoutsourcing;ITO;BPO2.。、、、、、。,。、,。,“”,。:[1].[J].,2008,(7).[2],.2008[R].[3]《21》.2008[R].[4]A.T.Kearney.OffshoreforLong-termAdvantage[EB/OL].[5]Graf&Mudambi.TheOutsourcingofIT-enabledBusi-nessProcesses:AConceptualModeloftheLocationDe-cision[J].InternationalManagement,2005(11):253-268.[6]LindaBoardman,PaulD.Berger,AmyZ.Zeng,ArthurGerstenfeld.WheretoOutsourceSelectinganOffshoreOutsourcingLocation[Z].BostonUniversitySchoolofManagement,WorkingPaper,2006-10.72

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