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上海交通大学硕士学位论文上海电力ERP项目财务与电力营销系统集成姓名：万长保申请学位级别：硕士专业：软件工程指导教师：张忠能;伏如祥20051201ERPITITITWEBITERPSAPERP()(BRP)()(),ERPERPEAIERPTHEINTEGRATIONOFERP'SFINANCEANDCUSTOMINFORMATIONSYSTEMINSHANGHAIMUNICIPALELECTRICPOWERCOMPANYABSTRACTIntheenterpriseinformationizationconstructionprocess,oftenfacethesituationofapplicationsystemmoreandmore,thescalelargeandmore.InthecommonmajorindustryeachkindofITsupportprogramreachesdozensofkindofmanyequally,ismanagedtheenterprisespecificfunctionaldepartments'swork,betweenlackstheeffectivecorrespondencetorelateandtounifymutually,IfbetweenthesystemdoesnotcarryonplansgoodandimplementstheeffectiveintegrationtowillcertainlytocausetheITsupportprogramtobecomeeachoneinformationisolatedisland.ShanghaiMunicipalElectricpowerCompanyandotherDevelopedcountryElectricMunicipalPowerEnterprisehavemetthesamequestion,facingsohugeandmultitudinousapplicationsystem,alongwithenterprise'sdevelopmentandtheinformationtechnologyapplicationdemandbyunceasingproposing,theoriginalapplicationsystemisalsobeingfacedtheunceasingrenewalandtheimprovementquestion.Howcausespresentthesysteminformationhighsharing,betweenthesystemhowthemoreeffectiverealizationapplicationintegration,willrealizetheinformationintegration,thesystemmaynimble,adaptfutureenterprise'squestionsvigorouslyandhealthilyandsoondevelopment,willcausetheenterpriseinformationizationworktofacethehugepressure,fortheinformationizationconstructionhealthdevelopment,willhaveontheexistingserviceandabovethesystemdiagnosisfoundationtheunifiedplan,andwillimplementthedataresourcestheconformity.TherearemanyITorganizationswhohasdiscoveredthecommercialinformationtheenterpriseintegrationistheextremelydifficultduty.Thismainlyiscreatedbythemoresystemdifferentfirstfloordatabanktechnologysupportandtheisomerismapplicationprocedurepromiscuousaspect.Moreovertheoperatingsystem,thehardwareplatformandthecommunicationprotocolincreaseditschallenge.Theenterpriseappliestheintegrationisanenterpriseinformationtechnologydevelopmentmaintendency,TheenterprisefacetheproceduringandtherealizationserviceWEBfoundation.NotonlytheenterpriseappliestheintegrationistheenterpriseITdepartment'stechnicalquestion,butalsothebusinessmanagementideatransformationandtheorganizationalstructureinnovationquestion,isthehuman,technicalandorganization'sintegratedquestion.First,Thepaperhasfirstcarriedonthediscussiontotheenterpriseusingtheintegratedtheory,unifiestheERPsoftwareinthisfoundationwhichtheenterpriseimplements(theSAPsystem),howwilldiscussalreadymaturealsothesystemhighdegreeofconcentration,thedataquantitybig,theconcurrencyhigh,theconstructionofdataiscomplex,thenegativecarryingcapacitymarketingsystemandtheERPfinancemodulecarriesontheeffectiveapplicationintegration.Appliestwoprincipalaspectsquestionstothisarticlewhichintheintegrationexists,planstocarryonthethoroughanalysisdiscussion.Second,ThePaperdiscussthefirstquestion:Theserviceprocessintegration(serviceflow)carriesonthediscussion,mainlydescribesthecorebusinessflowwhichtheintegrationinvolves,theunionenterpriseintheserviceflowreorganizationprocess(BRP)center,confirmedthecomprehensiveduty,theflow,theorganizationandtheturnoverinformationworkclass,should(besolid)tothemarketingsystemcorebusinessmarketingreceives(sells)theelectricityincometogathertogetherwithcalculationprocesscarriesonthedetaileddescription,guaranteestheserviceprocessintegrationisappliesintegratedtheeffectivesafeguard.Third,ThePaperdiscusstheSecondquestionTheapplicationintegration(informationintegrationisalternately)intwoapplicationsdataandthefunctionprovidesapproachesthereal-timeintegration,throughcausesintwoapplicationsusingtheintegratedimplementationrespectivedataalliscomplete.Thecontrastapplicationintegrationtechnologygoodandbadpoints,choosethetextmodeconnectionintheenterpriseapplicationtheapplicationintegrationtechnology,atthesametimethroughcompilesthegreatdataquantitydetaileddatainthecertaindegreecarriesontheintegration,causestwosetsofsystemstothedataprocessingexistencegranularitydifference,butreflectedthedataiscompleteactually,Solvesthegreatdataquantityintegrationproblem,throughthesimplemanualparticipation,theinspection,promptlydiscoverstheexistencethequestion.GuaranteestheERPfinanceandthemarketingsystemapplicationintegrationonthetechnicaloverheadconstructionreasonable,effective,ispractical;RealizestheERPfinanceandinthemarketingsystemapplicationintegrationprocessinthetechnologyisclearaboutdatainterfacespecificationandtheconcreteimplementationprocessingstep.Finally,wesummarizeallworkinthepaper,discussthedevelopingdirectionofthepaperresearchaim.ThepaperachievementhasbeenimplementationintheShanghaiMunicipalElectricPowerCompany,beeninvestednormaloperation.Inthepaperalsowillcarryonthenarrationtoalsothesolutionquestionandthenextresearch.KeyWord:EAIERPCustomerInformationSystem(CIS)BusinessProcessIntegrationApplicationIntegrationFinancialSystem.(””)ERP11.11.1.1WTO,ERPERPERPERPERPERPERP:ERPERPERPERPERPERPERP2ERPERPERPERPERPERPERP1.1.2ERP2002ERPERPBPRERP20027200352003529BPRERP2003819AccentureSAPERPERPERPER