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精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料英文简历（客户服务代表）CUSTOMERSERVICEREPRESENTATIVE(Sales)SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.SUMMARYOFQUALIFICATIONSDemonstratedabilityintheprovisionofsalessupportservices.Includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.Consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.Thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel.Extensiveexperienceinfacilitatingoperationalprocedures,Respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.Exceptionalcommunication/interpersonalandorganizationalskills.EXPERIENCE1989-PresentOXBRIDGE,INC.Interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoensurerealizationofcustomerspecifications.Collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.Conductextensivematerialscostingprocesses.Coordinatedeliveryschedulesandmonitordeliverypersonnel.OrganizepromotionaldemonstrationactivitiesforhomeandHewYorkmarketingoffice.Respondtoandresolvecustomercomplaints.Manageofficeoperationsandproducecorrespondence.Controlstockandconductpurchasingprocedures.Assistsalesdepartmentinestablishingclientbase/salesterritories.EDUCATION1993-PresentPROPHETJUNIORCOLLEGEAssociateDegreeProgramComputerOperationsProgram:Lotus1-2-3,DatabaseIII,Typing,Word-processing(Multimate),BusinessMath,SpeechCommunication,IntroductiontoComputersandEnglishComposition.NoticeBackgroundsummaryaccentuatescandidate'sacquiredprofessionalskillsandimpressivetrackrecord.Listingrelevantcoursesaddsweighttocandidate'seducationalcredentials.