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酒店英语：日常服务用语-(Knockingatthedoor.)-(敲门。)-MayIcomein?-我可以进来吗?-Comein,please.-请进。-Pleasedon'tcomein.-请不要进来。-Justamoment(aminute),please.-请稍等一下。-I'msorrytodisturbyou.MayIcleantheroom,sir?-对不起打扰你了，我来打扫一下房间好吗?-Allright.Comein,please.-好的，请进来。-PleasecleanitwhenIamout.-我马上要出去，请等一会儿打扫。-MayIchangethewaterofthethermosnow?-我现在可以换水吗?-Yes,please.-请换吧。-Someofmyfriendswillcomeandseemethisafternoon.Willyoupleasegivemesomemorehotbottlesandteacups?-下午我有几位朋友来访，请给加些热水瓶和茶杯。-Well,we'llsendteaintotheroomwhenthevisitorscome.-好，客人来访我们会端茶进来的。-Bytheway,isthereanymailforme?-顺便一下，有我的邮件吗?-No.Ifthereis,I'llgiveittoyouintime.-没有。如果有的话，我会及时给你送来的。-Whydidyoucomeinwithoutmypermission?-你为什么没经我允许就进来了?-It'smynegligence.Ibegyourpardon.-我疏忽了，请你原谅。-Icomeandmakethebed.ShallIdoitnoworlater?-我来做夜床，你看是现在做还是等会儿做?-Sinceyouhavecome,youmaydoitnow?-既然来了，现在就做吧。-Here'syourcleanlaundry.you'dbettercheckit.-衣服洗好了，请您过目。-Iamcollectingthefeeofthelongdistancecall.-我来收长途电话费。-Thisisthebillfortheroomrentofhalfaday.-这是补半天房金的帐单。-Hereisatelegramforyou.-这儿有一封你的电报。-Whyisitunsealed?-它怎么被拆开了?-Becausethereisnonameofthereceiverontheenvelope,thereforetheclerkunsealeditinordertofindoutthenameofthereceiver.-因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的。-Haveyoulostanythingtoday,sir?-先生，你今天丢过什么东西吗?-Yes,awallet.I'mlookingforitnow.-丢了一只皮夹子，我正在找呢。-Whatisthereinthewallet?-皮夹子里有些什么?-Mydaughter'sphotoandsomemoney.-有一张我女儿的照片，还有一些钱。-Look,isthiswalletyours?-看，这只皮夹子是不是你的?-Yes,it'smine.Thankyoueversomuch.-是我的，太感谢你了。-IwanttoborrowChinaDailyofthesedays.-我要看这几天的《中国日报》。-PleasegetsomecopiseofChinaPictorialforme.-请拿几份《中国日报》给我。-Pleasebringsomechairsforme.-请拿几把椅子来。-Pleasegetmesomesoap.-卫生间的肥皂要添了。-Theslippersarewornout.Changethemforme,please.-拖鞋坏了，请给换一双。-Getahot-waterbottle,please.-请拿一只热水瓶给我。-IfeelabitcoldwhenIsleep.Pleasegetmeablanket.-我睡得有点冷，请给我加一条毯子。-Ineedanotherpillow.-我需要加一只枕头。-Allright,I'llgetitforyourightaway.-好的，我就去拿。Justamoment,I'lldoitrightnow.-请稍等一下，我马上给你办好。-Excuseme.-对不起。-Iamsorry.-很抱歉。-Ibegyourpardon.-请你原谅。-Pardonmeforinterrupting.-对不起打扰你们了。-Pleaseexcusemeforcomingsolate.-请原谅我来迟了。-I'msorryIwassocareless.-很抱歉我太粗心了酒店英语：总台接待英语总台接待英语(酒店前厅常用英语)1．I’dliketobookadoubleroomforTuesdaynextweek．下周二我想订一个双人房间。2．What’sthepricedifference？两种房间的价格有什么不同？3．Adoubleroomwithafrontviewis140dollarspernight，onewitharearviewis115dollarspernight．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。4．IthinkI’lltaketheonewithafrontviewthen．我想我还是要阳面的吧。5．Howlongwillyoubestaying？您打算住多久？6．We’llbeleavingSundaymorning．我们将在星期天上午离开。7．AndwelookforwardtoseeingyounextTuesday．我们盼望下周二见到您。8．I’dliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemorningofOctober10．我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。9．Wedohaveasingleroomavailableforthosedates．我们确实有一个单间，在这段时间可以用。10．Whatistherate，please？请问房费多少？11．Thecurrentrateis＄50pernight．现行房费是50美元一天。12．Whatservicescomewiththat？这个价格包括哪些服务项目呢？13．Thatsoundsnotbadatall．I’lltakeit．听起来还不错。这个房间我要了。14．Bytheway，I’dlikeaquietroomawayfromthestreetiftheispossible．顺便说一下，如有可能我想要一个不临街的安静房间。15．Welcometoourhotel．欢迎光临。16．Soyouhavegotaltogetherfourpiecesofbaggage？您一共带了4件行李，是不是？17．Letmehaveacheckagain．让我再看一下。18．TheReceptionDeskisstraightahead．接待处就在前面。19．Afteryou，please．你先请。20．Excuseme，wherecanIbuysomecigarettes？劳驾。我到哪儿可买到香烟？Settlingcomplaints处理投诉酒店英语:Settlingcomplaints处理投诉KeySentences（重点句子）128．Canyouchangetheroomforme？It'stoonoisy．能给我换个房间吗？这儿太吵了。129．Mywifewaswokenupseveraltimesbythenoisethebaggageelevatormade．我妻子被运送行李的电梯发出的嘈杂声弄醒了几次。130．Shesaiditwastoomuchforher．她说这使她难以忍受。131．I'mawfullysorry，sir．非常对不起，先生。132．Idoapologize．我向您道歉。133．Noproblem，sir．没问题，先生。134．We'llmanageit，butwedon'thaveanyspareroomtoday．我们会尽力办到，但是今天我们没有空余房间。135．Couldyouwaittilltomorrow？等到明天好吗？136．Ihopewe'llbeabletoenjoyourstayinaquietsuitetomorroweveningandhaveasoundsleep．我希望明天晚上我们能呆在一套安静的房间里睡个好觉。137．Andifthereisanythingmoreyouneed，pleaseletusknow．如果还需要别的什么东西，请告诉我们。138．Thelightinthisroomistoodim．这房间里的灯光太暗了。139．Pleasegetmeabrighterone．请给我换个亮的。140．Certainly，sir．I'llbebackrightaway．好的，先生，我马上就回来。141．Theroomistoocoldforme．IfeelrathercoldwhenIsleep．这房间太冷了，我睡觉时感到很冷。DialogueAAguest（B）wantstochangearoom．Hegoestotheassistantmanager（A）A：Goodmorning，sir．WhatcanIdoforyou？B：I'mBell．I'minRoom908．Canyouchangetheroomforme？It'stoonoisy．Mywifewaswokenupseveraltimesbythenoisethebaggageelevatormade．Shesaiditwastoomuchforher．A：I'mawfullysorry，sir．Idoapologize．Room908isattheendofthecorridor．It'spossiblethatthenoiseisheardearlyinthemorningwhenallisquiet．B：Anyhow，I'dliketochangeourroom．A：Noproblem，sir．We'llmanageit，butwedon'thaveanyspareroomtoday．Couldyouwaittilltomorrow？TheAmericanPeople-to-peopleEducationDelegationwillbeleavingtomorrowmorning．There'llbesomeroomsforyoutochoosefrom．B：Allright．Ihopewe'llbeabletoenjoyourstayinaquietsuitetomorroweveningandhaveasoundsleep．A：Besure．I'llmakeanoteofthat．Everythingwillbetakencareof．Andifthereisanythingmoreyouneed，pleaseletusknow．DialogueBA：Goodevening，ma'am．Didyouringforservice？WhatcanIdoforyou？B：Yes．Thelightinthisroomistoodim．Pleasegetmeabrighterone．A：Certainly，sir．I'llbebackrightaway…DoyoumindifImoveyourthings？B：Oh，no．Goahead．A：Thankyou…Howisthelightnow？B：It'smuchbetternow．