酒店服务指南(中英文版)

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SERVICEDIRECTORY服务指南酒店LOGO欢迎辞MESSAGEOFWELCOME尊敬的宾客:欢迎您下榻鹰潭金地酒店!您的到来,我和我的员工都感到非常荣幸,此《服务指南》为您详细介绍了酒店的各项服务及设施。若您有什么需要,请直接与酒店各部门联系,我们将竭诚为您效劳。在金地酒店,您是我们的第一关注,我们将为您提供尽善尽美的服务,让您在金地酒店处处都看到温馨的微笑。如果您对我们的服务及设施有什么意见或建议,请及时联系我们,或者填写桌上的“宾客意见表”,我们会立即改进,因为您的满意是我们的最终目标。最后,希望您把在这里获得的愉快经历告诉更多的朋友,期待您的再次光临,谢谢!总经理DearGuest:WelcometotheGoldenWorldHotel!Allofusverygratefulforyoupatronageandhopeyouenjoyyourstayatourhotel.This《ServiceDirectory》willinformyouvariousserviceandfacilitiesofourhotel.Ifyouneedmorehelp,pleasecontactwithourrelevantdepartments,allofusalreadystandbyandsurelyyouwillgettheexcellentserviceatanytime.YouareourconcernintheGoldenWorldHotelduringyoustay.Weshalltryourbesttooffertheperfectserviceforyou,Ifthereisanymorecommentsorsuggestion,pleasecontactuspromptlyorfillinquestionnaireformonthedeskofyourroom.Wewish,duringyoustaywithusjovialityexperiencewiseuptoyourfriendsandwehopewewillhavethepleasureofservingyouagain.GeneralManagerSERVICEDIRECTORY服务指南酒店LOGO电话服务TELEPHONESERVICE先进可靠的通讯系统AdvancedCommunicationSystem酒店通讯设计先进,服务周全。无论是内部电话、市内电话,还是国际长途,均给您非常畅达便捷的感觉。宽带INTERNET网络系统,更为住店宾客提供快速高质的上网服务。身住酒店,而听八方,眼观世界,一览天下事。Ourhotelisinstallwithadvancedcommunicationequipmentandcanofferyoutopqualityservice.Nomatteryoudialaroomphone,alocalcall,DDDorIDD,ourequipmentalwaysoffersyouafeelingofsmoothandgreatconvenience.WithwidebandInternetsystem,youcanlogontotheInternetathighspeedtoviewtheglobalissueandlistentotheworldnewsatgreateaseinthehotel.☞宾客电话☞外线电话ROOMTOROOMOUTSIDELINES☞国内直拨电话☞国际直拨电话号码DOMESTICCALLINTERNATIONALCALL☞宾客须知☞酒店常用电话号码NOTICESTOGUESTSCOMMONLYUSEDTELEPHONEINHOTEL☞中国国内城市直拨电话编码☞国际直拨国家电话编码DDDCHINACITYCODESIDDCOUNTRYCODESSERVICEDIRECTORY服务指南酒店LOGO电话服务TELEPHONESERVICE☞拨打客房电话ROOMTOROOM所有房间电话号码与门牌一致,请直拨房号。Everytelephonenumberisthesamewithroomnumber;pleasedirectlydialtheroomnumber.☞拨打外线电话OUTSIDELINES请先拨“9”,听到拨号音后,再拨您所需要的电话号码。Firstdial“9”,andthenthedesiredtelephonenumberafteryouhearthedialingtone.☞国内直拨电话DOMESTICCALL请先拨“9”,听到拨号音后,再按地区电话编码,最后拨您所需要的电话号码。拨号时请勿停顿。例:一个拨到北京的上号码是:9+010+﹡﹡﹡﹡﹡﹡﹡地区代码您要的电话号码Firstdial9,thenareacodeafterhearingdialingtone,atlastthedesiredlocalnumber.Donotpausewhiledialingphonenumber.Forwxample,thecompletenumbertodialfromyourRoomfor﹡﹡﹡﹡﹡﹡﹡inBeijingis:9+010+﹡﹡﹡﹡﹡﹡﹡(DDDLine)(AreaCode)(LocalNumber)☞国际直拨电话INTERNATIONALCALL请先拨“9”,听到拨号音后再拨国际字冠“00”,再拨对方国家电话编码及地区编码,最后拨您所需要的电话号码。拨号时请勿停顿。即“9+诡计字冠+国家编码+地区编码+电话号码”例:一个拨到日本东京的电话应是:9+00+81+3+﹡﹡﹡﹡﹡﹡﹡国际字冠国家编码地区编码您要的电话号码Firstdial9,theninternationalcode00afterhearingdialingtone,thencountrycodeplusareacode,atlastthedesiredlocalnumber,i.e.9+InternationalCode+CountryCode+AreaCode+LocalnumberDonotpausewhiledialingthephonenumber.Forexample,thecompletenumbertodialfromyourroomfor﹡﹡﹡﹡﹡﹡﹡inTOKYO,JAPANis:9+00+81+3+﹡﹡﹡﹡﹡﹡﹡(INTLCode)(CountryCode)(AreaCode)(LocalNumber)☞宾客须知NOTICETOGUESTS在拨电话时,请准备好要拨的电话号码,以便迅速拨号和不发生间断,因为超过10秒钟的间断,就会引起电话中断。在您拨完全部号码后,请稍等几秒,一直等到电话回铃声;假如是占线,请挂上电话,稍后再拨。如果你不挂断电话,长时间等候,会计时收费。用后请把听筒放回原位,以确保电话计费正确。Thedesiredphonenumbershallbereadywhilecallingtofacilitatequickdialing.Nointerruptionshalloccurbecausethepauseexceeding10secondswillhaltthephone.Waitforafewsecondstillheartheresponseringaftercompletelydialingthephonenumber.Incaseofbusyline,hangupthehandsetforlaterredialing.Otherwise,longtimewaitingwillbechargedaccordingtothetimecount.Afteruse,resetthehandsettoensurecorrectcalculationofcharges.SERVICEDIRECTORY服务指南酒店LOGO电话服务TELEPHONESERVICE酒店常用电话号码COMMONLYUSEDTELEPHONEINHOTEL☞总机:0☞外线:9OPERATOREXTERIORLINES☞叫醒服务:0☞邮件留言:0WAKEUPCALLMAILANDMESSAGE☞问讯处:8129☞订房服务:1INFORMATIONDESKRESSRVATION☞总台接待:1☞结帐服务:1FRONTDESKRECEPTIONCHECKOUT☞外币兑换:1☞行李服务:8128FOREIGNEXCHANGEBAGGAGESERVICE☞商务服务:8186☞票务服务:8186BUSINESSCENTERTICKETING☞大堂副理:5☞监控中心:0ASSISTANTMANAGERSECURITYCONTROLCENTER☞送餐服务:8198☞大堂吧:8198ROOMSERVICELOBBYBAR☞餐厅预定:8777☞客房中心:6FOOD—BEVERAGERESERVATIONHOUSEKEEPING☞洗衣服务:6☞健身房:8327LAUNDRYSERVICEGYMNASIUM☞美容美发:8427☞营销部:8938/8936BEAUTYSALONSALES&MARKETINGDEPARTMENTSERVICEDIRECTORY服务指南酒店LOGO电话服务TELEPHONESERVICE中国国内城市直拨电话编码(一)DDDCHINACITYCODES城市名称地区编码城市名称地区编码CITYNAMEAREACODECITYNAMEAREACODE北京BEIJING010上海SHANGHAI021天津TIANJIN022重庆CHONGQING023河北省HEBEIPROVINCE石家庄SHIJIAZHUANG0311保定BAODING0312张家口ZHANGJIAKOU0313承德CHENGDE0314唐山TANGSHAN0315廊坊LANGFANG0316沧州CANGZHOU0317衡水HENGSHUI0318邢台XINGTAI0319邯郸HANDAN0310秦皇岛QINHUANGDAO0335山西省SHANXIPROVINCE太原TAIYUAN0351大同DATONG0352阳泉YANGQUAN0353榆次YUCI0354长治CHANGZHI0355晋城JINCHENG0356临汾LINFEN0357离石LISHI0358运城YUNCHENG0359忻州XINZHOU0350宿州SUZHOU0349汾阳FENYANG03602五台山WUTAISHAN03633河南省HENANPROVINCE郑州ZHENGZHOU0371安阳ANYANG0372新乡XINXIANG0373许昌XUCHANG0374平顶山PINGDINGSHAN0375信阳XINYANG0376南阳NANYANG0377开封KAIFENG0378洛阳LUOYANG0379焦作JIAOZUO0391鹤壁HEBI0392濮阳PUYANG0393周口ZHOUKOU0394漯河LUOHE0395驻马店ZHUMADIAN0396潢川HUANGCHUAN0397三门峡SANMENXIA0398商丘SHANGQIU0370辽宁省LIAONINGPROVINCE沉阳SEHNYANG024铁岭TIELING0410大连DALIAN0411鞍山ANSHAN0412抚顺FUSHUN0413本溪BENXI0414舟东ZHOUDONG0415锦州JINZHOU0416营口YINGKOU0417阜新FUXIN0418辽阳LIAOYANG0419朝阳CHAOYANG0412盘锦PANJIN0427吉林省JILINPROVINCE长春CHANGCHUN0431吉林市JILIN0432延吉YANJI0433敦化DUNHUA0433图门TUMEN0433四平SIPING0434公主岭GONGZHULING0434通化TONGHUA0435白城BAICHENG0436辽源LIAOYUAN0437松原SONGYUAN0438扶余FUYU0438SER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