金融服务项目创新过程与模式研究

浙江大学硕士学位论文金融服务项目创新过程与模式研究姓名：王甜申请学位级别：硕士专业：管理科学与工程指导教师：魏江20051101金融服务项目创新过程与模式研究作者：王甜学位授予单位：浙江大学参考文献(87条)1.AllenDouglasGaleInnovationsinFinancialServices,RelationshipsandRiskSharing1999(09)2.AnnoukLievens.RudyKLinkingcommunicationtoinnovationsuccessinthefinancialservicesindustry:acasestudyanalysis1999(01)3.Andersen.JHowells.RHull.IMiles,JRobertsKnowledgeandInnovationintheNewServiceEconomy20004.BarrasRInteractiveinnovationinfinancialandbusinessservices:Thevanguardoftheservicerevolution19905.BarrasRTowardsatheoryofinnovationinservices19866.BlazevicVera.LoevensAnnoukLearningduringthenewfinancialserviceinnovationprocess:Antecedentsandperformanceeffect20047.BessantRushBuildingbridgesforinnovation:theroleofconsultantsintechnologytransfer19958.BrentaniUThenewproductprocessinfinancialservices:strategyforsuccess1993(03)9.BrigittePreisslBarrierstoinnovationinServices199810.BuilderbeekHertogConceptualizing(service)InnovationAndTheKnowledgeFlowBetweenandTheirclient199811.ClaudeRDavid.AnneMarieSchultzThebusiness-to-businesscustomerintheserviceinnovationprocess1999(02)12.DrewAcceleratinginnovationinFinancialService199513.DrewStrategicBenchrmarking:Innovationpracticesinfinancialinstitutions1995(01)14.EasingwoodNewProductDevelopmentforServicesCompanies1986(03)15.EdvardssonB.OlssonJKeyconceptsinnewservicedevelopment1996(02)16.EdvardssonB.LEdvinsson.HNystromInternationalisationinservicecompanies1993(01)17.FreemanCNetworksofinnovators:asynthesisofresearchissues199118.GadreyJ.GalloujF.WeinsteinONewmodesofinnovation:howservicesbenefitindustry1995(03)19.GadreyJ.GalloujFTheProvider-CustomerInterfaceinBusinessandProfessionalServices1998(02)20.GalloujF.WeinsteinOInnovationinservices199721.GalloujFInnovationinreverse:servicesandthereverseproductcycle1998(03)22.GalloujFInnovationintheServiceEconomy:theNewWealthofNations200223.GalloujFInnovationintheServiceEconomy200224.HermansJanEndeOnnodeWit.ICT,ServiceInnovationandTheorganizationofthesupplychainofFinancialservices200125.HippThether.MilesTheIncidenceandEffectsofInnovationinServices:EvidencefromGermany2000(04)26.HowellsJTacitknowledge,innovationandtechnologytransfer1996(02)27.HowellsJTheNatureofInnovationinServices200128.HeinzHollensteinInnovationmodesintheSwissservicessector:aclusteranalysisbasedonfirm-leveldata200329.IanWebbKnowledgeManagementintheKIBS-ClientEnvironment:ACaseStudyApproach200230.InaDrejerIdentifyinginnovationinsurveysofservices:aSchumpeterianperspective200431.LopezLuisE.RobertsEdwardFirst-moveradvantagesinregimesofweakappropriability:thecaseoffinancialservicesinnovations200232.Miles.Bilderbeek.HertogKnowledge-IntensiveBusinessServices:Users,CarriersandSourcesofInnovation199533.MilesIEnvironmentalservicesandEuropeanregulation199834.Miles.Kastrinos.Bilderbeek.HertogKnowledge-intensivebusinessservices-Users,carriersandsourcesofinnovation199535.MilesInnovationinservices199436.MilesInnovationinServices:ServicesinInnovation199637.MullerInnovationInteractionBetweenKnowledge-IntensiveBusinessServiceandSmall-andMedium-sizedEnterprises-AnalysisinTermsofEvolution,KnowledgeandTerritories200138.Muller.ZenkerABusinessservicesasactorsofknowledgetransformation:theroleofKIBSinregionalandnationalinnovationsystems200139.NonakaAdynamictheoryoforganizationalknowledgecreation1994(05)40.Patrick.ErasmusU.RotterdamManagingProductInnovationinFinancialServiceFirms2004(01)41.Quinn.PaquetteTechnologyinservices:creatingorganizationalrevolutions1990(02)42.Quinn.DicksonTheco-locationofproductionanddistribution:emergenttrendsinconsumerservices199543.RobertsFromknow-howtoshow-how?questioningtheroleofinformationandcommunicationtechnologiesinknowledgetransfer2000(04)44.Roberts.AndersenKnowledgeandInnovationintheNewServiceEconomy200045.RuddSmitsInnovationstudiesinthe21stcentury:Questionsfromauser'sperspective200246.Sundbo.FaizGalloujInnovationasalooselycoupledsysteminservies199847.SundboDevelopmentoftheservicesysteminamanualservicefirm:acasestudyoftheDanishISS1996(05)48.SundboManagementofinnovationinservices199749.SundboModulizationofserviceproductionandathesisofconvergencebetweenserviceandmanufacturingorganizations1994(03)50.SundboTheServiceeconomy.StandardizationorCustomization?ADilemmaforServiceFirmsandEconomicTheory2002(04)51.Sundbo.GalloujInnovationinservicesInsevenEuropeanCountries52.VanElfringAtypologyofInnovationsinServiceFirms199353.VermeulenPOrganizingProductInnovationinFinancialServices200154.VonHipperThesourcesofInnovation198855.陈劲.王安全.朱夏晖软件业服务创新系统研究[期刊论文]-大连理工大学学报（社会科学版）2001(3)56.陈劲.王安全.朱夏晖服务创新初探[期刊论文]-中国地质大学学报（社会科学版）2001(4)57.陈劲.周子范.周永庆复杂产品系统创新的过程模型研究[期刊论文]-科研管理2005(2)58.陈荣平服务的独特性及其对新服务开发的影响[期刊论文]-商业研究2004(14)59.戴凌燕.陈劲产品创新的新范式:用户创新[期刊论文]-经济管理2003(12)60.郭斌企业创新过程中的知识管理[期刊论文]-研究与发展管理2001(5)61.郭斌.刘鹏.汤佐群新产品开发过程中的知识管理[期刊论文]-研究与发展管理2004(5)62.何德旭.王朝阳金融服务业若干理论与现实问题分析[期刊论文]-上海金融2003(12)63.金雪军.毛捷.潘海波中国知识服务业发展问题探析[期刊论文]-软科学2002(3)64.吕飞.许庆瑞服务创新初探[期刊论文]-经济管理2003(6)65.刘鹏知识密集型产业新产品开发开发过程中缄默知识流转有效性研究200466.蔺雷.吴贵生服务创新的四维度模型[期刊论文]-数量经济技术经济研究2004(3)67.蔺雷.吴贵生服务创新研究方法综述[期刊论文]-科研管理2004(3)68.蔺雷.吴贵生服务创新200369.鲁若愚制