面向服务系统设计的服务需求模型

154Vol.15No.420094ComputerIntegratedManufacturingSystemsApr.2009:1006-5911(2009)04-0661-09:2008206204;:2008210221Received04June2008;accepted21Oct.2008.:(60673025);863(2006AA01Z167,2006AA04Z165)Foundationitems:Projectsup2portedbytheNationalNaturalScienceFoundation,China(No.60673025),andtheNationalHigh2Tech.R&DProgram,China(No.2006AA01Z167,2006AA04Z165).:(1981-),,,,,E2mail:[e-mail],,(,150001):,,,,,,,:;;;;;:TP399:AServicerequirementmodelforservicesystemdesignMOTong,XUXiao2fei,WANGZhong2jie(CenterofIntelligentComputingofEnterprises&Service,HarbinInstituteofTechnology,Harbin150001,China)Abstract:Inordertorepresentincreasinglycomplicatedanddiversifiedservicerequirementsthoroughlyandaccurate2ly,anewServiceRequirementModel(SRM)waspresentedinourserviceengineeringmethodologyServiceModelDrivenArchitecture(SMDA).InSRM,keyelementsofservicerequirementwereabstractedfromfourperspec2tives:interactionprocess,organization,resourceandinformationandtherulesofSRMmodelingwereproposed.AcaseofoceanlogisticswaspresentedtorevealSRMconstructionprocess.Finally,comparisonbetweenSRMandotherservicemodelswasconducted,andaprototypesystemforSRMmodelingtoolwasalsobrieflyintroduced.Keywords:serviceengineering;modeldriven;servicesystemdesign;servicemodel&modeling;servicerequire2mentmodel;servicemodeldrivenarchitecture0,[1](ServiceEngineering,SE)[223]IT,,,,,,[4]IT,,[5]IT,,[6](Structured15AnalysisandDesignTechnique,SADT)[7]flowchart[8](Dynamic2Event2drivenProcessChains,Dynamic2EPC)[9],(BusinessProcessModelingNotation,BPMN)[10],,,,,(ServiceModelDrivenArchitec2ture,SMDA)[11]SMDASMDA,(ServiceRequirementModel,SRM),SRM,SRM,SRM,1,,,(ModelDriv2enArchitecture,MDA),SM2DA/,SMDA1SMDA;,;,,,,,,SMDA,,,2664:SMDA[11]SRMSMDA,,SRM,,,,,,,,,SRM2,2SRM,,,33,--(Serv2ice2Provider2Customer,SPC)SRM,,,SPC,,211--SPC,,(UnifiedModelingLanguage,UML),,SPC4(1)SPC1)Lane=(BInfo,Type,T,O,QItems):BInfo,ID,name;Type{TL,IL,PL,CL,QL},TLILPLCLQL;T;O;QItem366152)Task=(BInfo,Type,L,T,O,R,I,V,QItems):BInfo;Type{IT,ST},,ITST;L={HL,VL},,;T={FatherT,IT},,;O={PO,CO},,;R;I;V;QItem3)PCL=(BInfo,StartOb,EndOb,Cons):BInfo,StartOb,EndOb,Cons4)TICL=(BInfo,IT,ST,IIn2fo):BInfo,IT,ST,IInfo(2)SPC1Lane.Type{IL,PL,CL,QL},Lane.T=Á;Lane.Type=TL,Lane.O=Á;Lane.TypeQL,Lane.QItems=Á,,2ILlanePL,lane1,lane2,,lanen,lanePLO,laneioi,Planei,laneioi,lanei.Type=CL,Planei,laneioi,lanei.Type=IL;Planei,laneioi,lanei.Type=PL,oiO,3lanei,lanej,laneioi,lanejoj,lanei.Type=lanej.Type=PLlaneilanej,importance(oi)importance(oj);lanei.Type=lanej.Type=CLlaneilanej,importance(oi)importance(oj);lanei.Type=lanej.Type=ILlaneilanej,im2portance(oi)importance(oj),,;PL(),,4Task.Type=IT,Task.T.IT=ÁTask={PTaskTask.Type=STTask.T.IT=Task},Num(Task.O)2Task.O.POÁ,,5PO,OTask.O.PO,Task.L.HLTask,vTask,Task.L.HLTaskOTask.O.CO;PO,OTask.O.CO,Task.L.HLTask,vTask,Task.L.HLTaskOTask.O.PO4664:,,6Task.L.HLTLTask.Type=IT,Task.L.VLIL;Task.O.COÁ,Task.L.VLmain(Task.O.CO);Task.O.CO=Á,Task.L.VL=IL.PLTask.Type=ST,Task.L.VLPLCLTask.L.VLTask.O;,,,;,7PTask,Task.T.FatherT=Task,Task.L.HLTaskSPC,SPC,SPC,(3)SPC11,2,23,345,,46,,,,,2.2(ServiceOrganizationView,SOV),SOVUML,,SOV5(1)SOV1)OrgSet=(BInfo,T,FatherOrg2Set):BInfo,ID,name,;T;FatherOrgSet2)Org=(BInfo,Type,Orgset):BInfo;Type{P,C},;OrgSet3)OCL=(BInfo,FatherO,ChildO,Cons):BInfo,FatherO,ChildO,Cons(2)SOV8OrgSet=root,OrgSet.Father2OrgSet=Á9PTask,TaskSPC,vOrgSetSOVOrgSetTask.O,OrgSet.T=TaskSPC,SOV,10PTask,TaskSPCTask.T.FatherT=Task,vOrgSet,OrgSetSOVOrgSetTask.O,OrgSet.T=Task,OrgSetTask.O,OrgSet.T=TaskOrgSet.Fa2therOrgSet=OrgSet,vOCL,OCL.FatherO=OrgSet,OCL.ChildO=OrgSetSPC,SOV,,11OCL.FatherO=OrgSet;OCL.Chil2dO{OrgSet,Org},;12PO,TaskSPC,OTask.O56615vOrg,OrgSetSOVOrgO,OrgSetTask,Org.OrgSet=OrgSet;vOCL,OCL.Fa2therO=OrgSet,OCL.ChildO=OrgSPC,,SOV,,,(3)SOV11,,022SPC,43SPC,3,43545,2.3(ServiceResourceView,SRV),SRVUML,,1,SRV61UML,,,,,(1)SRV1)RecClass=(BInfo,T,Org,Cap,Req):BInfo;T;Org;Cap;Req=TNumTimeCap,,2)RecR=(BInfo,Type,RecEnd1,RecEnd2,Direction,Cons):BInfo;Type,;RecEnd1,RecEnd2=RecNum,,;Direction;Cons(2)SRV13PRec,RecSPC.Task.R,vRecSRVRceRec,TaskRec.TSPC,SRV,14PRec,RecSPC.Task.RRecSPC.Task.R,RecSRV,RceRec,Task,TaskRec.TSPC,SRV,(3)SRV1SPC,SRV,1SRV,2,2,,312,SPCSRV2.4(ServiceInformationView,SIV)SRV,SIVUML,6664:,2,SIV72UML,,,,(1)SIV1)InfoEntity=(BInfo,T,O,IOR):BInfo;T;O;IOR=TO{I,O},,2)IER=(BInfo,Type,IEEnd1,IEEnd2,Direction,Cons):BInfo;Type,;IEEnd1,IEEnd2;Direction;Cons(2)SIV15PInfo,InfoSPC.Task.I,vIn2foEntitySIVInfotityInfo,TaskInfoEn2tity.TSPC,SIV,16PInfo,InfoSPC.Task.IInfoSPC.Task.I,InfoEntitySIVInfoEntityInfo,Task,TaskInfoEntity.TSPC,SIV,(3)SIV1SPC,SIV,1,SIV,2,2,,312,SPCSIV3,SRM,SPC,SPC,,,,,,,SPC8,,SPC,,,,,,,,,,766154,,:SRMSADTFlowchartDynamic2EPCBPMN,33SRMBlueprintSADTFlowchartDynamic2EPCBPMNSRMSRMSPC,,,,SRMSPC,,8664:UML,XML,SRM,SRM,,,,,5SMDA[5,7],SRMJHot2Draw,Eclipse3.1+JDK1.5.0,XMLSRM9SRM,,,,6SMDA,,SRMSRMIT,SMDA,SRM,,SMDA,SRM,SRM:[1]SPOHRERJ,MAGLIOP.Emergenceofservicescience:ServicesSciences,Management,Engineering(SSME)astheNextFrontierinInnovation[EB/OL].[2008204210].