lerChrysler(Chrysler组)消费者-特效药需求(1)

1DaimlerChrysler(ChryslerGroup)Customer-SpecificRequirementsForUseWithISO/TS16949SecondEdition07January,20031.ScopeISO/TS16949andthisdocumentdefinefundamentalqualitysystemrequirementsfororganizations,asanalternativetoQS-9000,QualitySystemRequirementsandVDA6.1untilJuly1.2004.Afterthatdate,ISO/TS16949:2002replacesQS-9000andVDA6.1fororganizationssupplyingproductionand/orserviceparts.Theserequirementsshallbeincludedinanyscopeofregistration/certificationtoISO/TS16949issuedbyanIATF-recognizedandIATF-contractedcertificationbodyinorderfortheISO/TS16949certificatetoberecognizedassatisfyingDaimlerChryslerorganizationcriteriaforthirdpartyregistration/certification.(SeeISO/TS16949Foreword,Remarksforcertification).ISO/TS16949isalsoapplicabletoassemblersofproductionpartsormaterialsandtoVehicleAssemblyPlants.Servicepartsandmaterialsapplicabilitydoesnotincludeaftermarket(SeeDefinitions3.2)partsororganizations.AllISO/TS16949requirementsandtherequirementsofthisdocumentshallbedocumentedintheorganization’squalitysystem.TheEnglishlanguageversionofISO/TS16949andthisdocumentshallbetheofficialversionforpurposesofthirdpartyregistration.TranslationsofISO/TS16949publishedbySMMT(British),VDA(German),AFNOR(French),ANFIA(Italian),JAMA(Japanese),andSTTG(Spanish)areacceptableforpurposesofthirdpartyregistration.Sanctionedtranslationsofthisdocumentshall:•beforreferenceonly,•referencetheEnglishversionastheofficiallanguage,and•includeDaimlerChrysler,Ford,andGMinthecopyrightstatement.Anyothertranslationsarenotauthorized.CopiesofthisdocumentareavailablefromAIAG.2.References2.1DaimlerChrysler,Ford,GeneralMotorsMeasurementSystemAnalysis(MSA),ThirdEdition,March,20022.2DaimlerChrysler,FordGeneralMotorsProductionPartApprovalProcess(PPAP),ThirdEditionSeptember,1999.(DoesnotapplytoVehicleAssemblyPlants)22.3AdvancedProductQualityPlanningandControlPlan(APQP):19952.4Chrysler,Ford,GeneralMotorsStatisticalProcessControl(SPC)referencemanual,FirstEdition,1992.2.5ISO/IECGuide62:19962.6InternationalAccreditationForumGuidanceontheApplicationofISO/IECGuide62,Issue2,dated4December2001.2.7DaimlerChryslerBlueDotManualsPSOFourthEditionProductAssuranceTestingSTAT(StatisticalToolsandAnalyticalTechniques)CopiesofAPQP,MSA,PPAP,SPCandotherrelatedmanualsareavailablefromAIAGat01-248-358-3003andCarwinContinuousat44-1708-861333.Additionalreferencesarelistedasrequirementsinsection4.3.DefinitionsWhereinconsistentterminologyexistsbetweenISO/TS16949andthisdocument,thisdocumentshalltakeprecedence.OtherwisethedefinitionsfromISO/TS16949applytothisdocument.3.1ActivePartAnactivepartisonecurrentlybeingsuppliedtoDaimlerChryslerfororiginalequipmentorserviceapplications.ThepartremainsactiveuntiltoolingscrapauthorizationisgivenbytheappropriateDaimlerChrysleractivity.ForpartswithnoDaimlerChrysler-ownedtoolingorsituationswheremultiplepartsaremadefromthesametool,writtenconfirmationfromtheappropriateDaimlerChrysleractivityisrequiredtodeactivateapart.3.2AftermarketPartsReplacementpartsnotprocuredorreleasedbyDaimlerChryslerforservicepartapplications,whichmayormaynotbeproducedtooriginalequipmentspecifications.3.3ConsultingForthepurposeofISO/TS16949andsupportingdocuments,consultingistheprovisionoftraining,documentationdevelopment,orassistancewithimplementationofqualitysystemstoaspecificcustomer.Iftheseactivitiesareopentothepublic,advertised,andnotcustomerspecific,theyareconsideredtrainingratherthanconsulting.Otherproducts,processesorservicesmaybeoffereddirectlyorindirectly,providedtheydonotcompromiseconfidentialityortheobjectivityorimpartialityofitscertificationprocessordecisions[refertoIAFGuidanceontheApplicationofISO/IECGuide62,Issue2,dated4December2001toISO/IECGuide62:1996.]33.4CustomerForthepurposesofISO/TS16949referencesto“customer”inthisdocumentshallbeinterpretedasDaimlerChryslerfororganizationspursuingthirdpartyregistrationtoISO/TS16949.3.5InitialProcessStudyInitialProcessStudiesareshort-termstudiesconductedtoobtainearlyinformationontheperformanceofneworrevisedprocessesrelativetointernalorcustomerrequirements.Inmanycases,initialprocessstudiesshouldbeconductedatseveralpointsintheevolutionofnewprocesses(e.g.attheequipmentortoolingsubcontractor’splant,afterinstallationattheorganization’splant).Thesestudiesshouldbebasedonvariablesdataevaluatedusingcontrolcharts.SeeProductionPartApprovalProcessmanual.3.6PPM(PartPerMillionqualitymetrics)PPMisamethodofstatingtheperformanceofaprocessintermsofactualnonconformingmaterial.PPMdatacanbeusedtoprioritizecorrectiveactions.Definitionofnonconformingunitsvarieswithcustomer(e.g.allsorted,onlythosefoundtobewrong,allinbox).3.7SiteIncludesVehicleAssemblyPlants4.Requirements4.1ISO/TS16949RelatedRequirements4.1.1ToolingManagement(ISO/TS16949cl.7.5.1.5)Toolingmanagementisnotrequiredofwarehousersordistributors.4.1.2RecordsRetention(ISO/TS16949cl.4.2.4.1)Productionpartapprovals,toolingrecords,purchaseordersandamendmentsshallbemaintainedforthelengthoftimethatthepart(orfamilyofparts)isactive(see3.1Definitions)forproductionandservicerequirementsplusonecalendaryearunless