基于消费者感知的网络交易信任机制研究

浙江大学硕士学位论文基于消费者感知的网络交易信任机制研究姓名：王沁申请学位级别：硕士专业：管理科学与工程指导教师：马庆国20051101基于消费者感知的网络交易信任机制研究作者：王沁学位授予单位：浙江大学参考文献(83条)1.艾克斯罗德对策中的制胜之道19962.郭强电子商务交易的信任基础[期刊论文]-西安邮电学院学报2004(2)3.金玉芳.董大海消费者信任影响因素实证研究--基于过程的观点[期刊论文]-管理世界2004(7)4.李伦.郭建国“鼠标下的德性”：电子商务的伦理内涵[期刊论文]-湖南师范大学社会科学学报2000(5)5.李伦.郭建国网络信任危机与电子商务的伦理文化环境[期刊论文]-湘潭大学社会科学学报2002(4)6.李伟民.梁玉成特殊信任与普遍信任：中国人信任的结构与特征[期刊论文]-社会学研究2002(3)7.马庆国管理统计20028.庞川.黄丽华.白洁.洪丹毅你信任网上交易吗?[期刊论文]-电子商务世界2001(4)9.庞川B-to-C环境下影响消费者网络信任因素的研究[学位论文]博士200310.庞川.薛华成对BtoC环境下影响消费者信任因素的实证研究[期刊论文]-合肥工业大学学报(自然科学版)2004(2)11.庞川.陈忠民.罗瑞文消费者网络信任影响因素的实证分析[期刊论文]-系统工程理论方法应用2004(4)12.邱显贵.杨亨利电子商务网站信任管理之研究2003(05)13.申文果网络环境中信任的建立2004(03)14.宋光兴.杨德礼电子商务中的信任问题及信任建立途径[期刊论文]-科技进步与对策2004(11)15.王景河建立消费者在线信任加快B2C电子商务的发展[期刊论文]-企业经济2004(4)16.严中华.关士续.米加宁基于制度的B2B电子商务信任模式的理论研究[期刊论文]-科研管理2004(2)17.严中华.米加宁信任的理论框架研究及其在电予商务中的应用2003(05)18.严中华.关士续.米加宁电子商务信任的重要性及其概念辨析[期刊论文]-科学学与科学技术管理2004(7)19.杨中芳.彭泗清中国人人际信任的概念化:一个人际关系的观点1999(02)20.尹继佐.乔治·恩德勒信任与生意:障碍与桥梁200321.尤丹蓉网上购物中的认知风险与消费者相关影响因素[学位论文]硕士200322.张睿.陈卫华基于电子商务信任问题的模型构建[期刊论文]-科技进步与对策2004(5)23.张维迎法律制度的信誉基础[期刊论文]-经济研究2002(1)24.郑也夫信任论200125.郑也夫信任的简化功能2000(03)26.RaviKalakota.AndrewBWhinston电子商务管理指南27.DavidRAnderson.DennisJSweeney.ThomasAWilliams.陆成来.胡成秀.商务与经济统计学精要200028.AikenKDDevelopingconsumertrustinacomputer-mediatedenvironment:Aninvestigationofmarketsignals200129.AlpernKDWhatdowewanttrusttobe?Somedistinctionsoftrust1997(1-3)30.BaSEstablishingonlinetrustthroughacommunityresponsibilitysystem2001(03)31.BaS.PavlouPAEvidenceoftheeffectoftrustbuildingtechnologyinelectronicmarkets:Pricepremiumsandbuyerbehavior2002(03)32.BaierATrustandantitrust199433.BarberBThelogicandlimitsoftrust198334.BarneyJB.HansenMHTrustworthinessasaSourceofCompetitiveAdvantage1994(zk)35.BenassiP.TrustEAnOnlineprivacysealprogram,AssociationforComputingMachinery1999(02)36.BhattacherjeeAIndividualTrustinOnlineFirms:ScaleDevelopmentandInitialTest2002(01)37.CaleDPartnersShareResponsibilityforMarketplaceSecurity2000(813)38.ChangMK.CheungW.LaiVSLiteraturederivedreferencemodelsfortheadoptionofonlineshopping2005(04)39.CheungC.LeeMKOTrustinInternetshopping:aproposedmodelandmeasurementinstrument200040.CheskinResearchandStudioArchetypeDelivereCommerceTrustStudy199941.CitrinAV.SprottDE.SilvermanSN.DEStemJrAdoptionofinternetshopping:theroleofconsumerinnovativeness2000(07)42.DasguptaPTrustasaCommodity,1988198843.DavisR.BuchananOliverM.BrodieRTakeitontrust2000(06)44.DoneyPM.CannonPAnExaminationoftheNatureofTrustinBuyer-SellerRelationships1997(61)45.FamKS.FoschtT.CollinsRDTrustandtheonlinerelationship-anexploratorystudyfromNewZealand2004(02)46.GambettaDCanwetrustintrust?198847.GanesanSDeterminantsofLong-TermOrientationinBuyer-SellerRelationships1994(58)48.GefenD.KarahannaE.StraubDWTrustandTAMinonlineshopping:anintegratedmodel2003(01)49.GefenD.StraubDWConsumertrustinB2Ce-Commerceandtheimportanceofsocialpresence:experimentsine-Productsande-Services2004(06)50.Grabner-KrauterS.KaluschaEAEmpiricalresearchinon-linetrust:areviewandcriticalassessment2003(06)51.HawesJM.MastKE.SwanJETrustEarningPerceptionsOfSellersAndBuyers1989(01)52.HoffmanDL.ThomasPN.MarcosPBuildingTrustOnline1999(04)53.JarvenpaaSL.TractinskyJ.SaarinenLConsumertrustinanInternetstore:Across-culturalvalidation1999(02)54.KaplanSE.NieschwietzRJAWebassuranceservicesmodeloftrustforB2Ce-commerce2003(02)55.KimDJ.SongYI.BraynovSB.RaoHRAmultidimensionaltrustformationmodelinB-to-Ce-commerce:aconceptualframeworkandcontentanalysesofacademia/practitionerperspectives2005(02)56.KimJ.MoonJYDesigningtowardsemotionalusabilityincustomerinterfaces-trustworthinessofcyber-bankingsysteminterfaces1998(10)57.KimK.PrbhakarBInitialTrust,PerceivedriskandadoptionofInternetbanking200058.KimS.StoelLApparelretailers:websitequalitydimensionsandsatisfaction2004(02)59.KolsakerA.PayneCEngenderingtrustine-commerce:Astudyofgender-basedconcerns2002(05)60.KrepsDCorporateCultureandEconomicTheory,199061.KuchinskasSWebSitesWeTrust?1999(40)62.LeeMKO.TurbanEAtrustmodelforconsumerinternetshopping2001(01)63.LiaoZ.CheungMTInternet-basede-shoppingandconsumerattitudes:anempiricalstudy2001(05)64.LohseGL.StevenB.JohnsonEJConsumerBuyingBehaviorontheInternet:FindingsFromPanelData2000(01)65.LuhmannNTrustandPower,JohnWeley&SonsChichester197966.LuoXTrustproductionandprivacyconcernsontheInternet2002(02)67.MayerRC.DavisJH.SchoormanFDAnintegrationmodeloforganizationaltrust,AcademyofManagement1995(03)68.McAllisterDJAffectandcognition-basedtrustasfoundationsforinterpersonalcooperationinorganizations1995(01)69.McKnightDH.ChervanyNLWhatTrustMeansinE-CommerceCustomerRelationships:AnInterdisciplinaryConceptualTypology2002(02)70.MichalosACTheImpactofTrustonBusiness,InternationalSecurityandthequalityoflife1990(08)71.OttRBuildingTrustOnline2000(01)72.PattonMATechnologiesforTrustinElectronicCommerce2004(01)73.PavlouPAInstitution-basedtrustininterorganizationalexchangerelationships:theroleofonlineB2Bmarketplacesontrustformation2002(3-4)74.RatnasingamPTrustininter-organizationalexchanges:acasestudyinbusinesstobusinesselectroniccommerce2005(03)75.RotterJBGe