华中科技大学硕士学位论文X银行核心业务系统建设分析姓名:张娟申请学位级别:硕士专业:工商管理指导教师:鲁耀斌20070429I“”“”XXX,XXXXIIAbstractNowadays,thefinancialmarketinChinaistotallyopen.Insuchasituation,theissuewhichdomesticbankstoexploringtogetherishowtospeedtheconvergenceofworld-classbanks,incompetitionwithoverseasbanksinvincible.Thedomesticbankafterpassesthroughroadofmorethanthe10yearsmodernizedreform,thesystemconstructionandtheriskmanagementandsoonhaveamoreobviouspromotion,buttheinformationstrutsystemconstructiongenerallylackscomprehensively,theintegration,providesthepolicy-makingstruttheoperationalchannel.Carryingcreatelatercomerssuperiorityandthedreamoftheconvergenceofworld-classbanks,somedomesticbankshaveembarkedontheroadtotheintroductionofawholeinthecorebankingsystemconstruction.However,intheconcreteimplementationprocess,introducessetofoverseassystems,duplicatesafirst-classbankisasifonlyonekindofidealizedtentativeplan.SowhatistherealdifficultyofcorebusinessofforeignbanksinChina'ssystemimplementationprocess?X-bankwholeintroductionoverseascorebusinesssystemproject,hasbeenthroughrepeatedlyroughly,cutsfinallysmoothly,includingtheexperiencetobeworthsharing,hasthelessontobeworthprofitingfrom.BasedontheintroductionofforeignbankscorebusinesssystemimplementationoftheprojectofX-bank,withmyownexperienceandunderstandingofbuildingX-bankingsystemcorebusiness,Discussiononthedeep-seatedproblemsoftheintroductionofforeigncorebusinesssystemsbuilding,hopecanprovidingreferenceforbuildingthedomesticbankingsystem'scorebusiness.Thispaperisdividedintofiveparts.ThefirstpartisanintroductionofChina'sbankingindustryinformationtechnologycourse,andtheproblemofcorebankingbusiness-buildingsystemisaderivative.ThesecondpartdescribestheoriginalX-bankinformationsystemandthepreparationsofstartbuildingcoreoperationalsystem.ThethirdpartisanintroductionofIIIthepositionandstructureofthecorebusinesssystemsinthebank,advantagesofforeignbanks’system,focusingontheprocessofintroductionofX-bank.Thefourthpartisadeepanalysisofthekeypointsconcerningcorebankingsystem-buildingprocess,focusingonthebankingprocessreengineering,businessguidancetechnology,stafftrainingandotherissues.ThefifthpartisbasedonthepracticeexperienceofX-bank,Iprovidesomespecificandfeasibleproposalsofthecorebusinessofthedomesticbankingsystemconstructionprojects.KeywordsBankCorebankingsystemWholeintroductionFinancial-informationization111.110:()3-5“”“”IT21.2“”,8090,902002“”,“”“”“”CRM“”,“”,1.3,,,,,,[1]200611WTO,3,IT,“”“”X,1.4XX,42X2.1XX199433245000XXXX“”X“”400016000“”X2006X“”X2006X20180231438.05%2801%259%52.2X2002XX“XX”XITIT1X2X3XIT30XITX6XX2.3X2002X2.3.1XXXXX7X2.3.2ITITXXITJ.P.J.P.M1-M2-M3M1M2M3[11]ITITM1M2M1M2M1M2M3X2-1CRM()CALLCENTER82-12003XITITHPXXITIT2.3.3XXXXXIT980%X2002XSystemAccess“SA”SYMBOLSSUNSUNUNIXX103X3.13.1.1CoreBankingSystem3-13-1ALMRMOACIF11——“”1)2)3)4)7*245)6)3.1.23-2123-2CoreBankingSystemATM/POS/CRM(CIF/PIF)()()133.23.2.1IT1STP()/21434JAVAJ2EE5103.2.2IT153-13-1//1)2)3)1)2)3)1)2)3)1)2)3)3.3X(SystemLifecycleApproach)[2]16(Prototyping)[2]“”X2002200543.3.1XSystemAccess“SA”SYMBOLSX173.3.21XXEasyflowWEB1820X3-33-3X2ERP19320——“”“”21X“”X15%3.3.3X2122233.3.422X20041012004108“”XX80%23“”XX“”“”X“”200541“”244X4.1IT“”“”XX“”“”(BusinessProcessReengineeringBPR)·19901993··——BPR:“[40]”“”125——23ITIT4.2IT90“IT”26IT4.3IT27“”2855.1X2000FISERVERIBM5.2XX5.2.1“”X“”5.2.229ITXITITITITIT305.2.3“”1234311232XIT:IT:ITIT33IT3435[1],..,2006(2):11-13[2]...:,1999.138-156[3]Kerzner,H.Project.Management:ASystemsApproachtoPlanning,Scheduling,andControlling.6thed.NEWYORK:Wiley.1998.200-220[4]Meredith,J.R.,Mantel,S.J.ProjectManagement:aManagerialApproach,4thEdition,2002.450-488[5]..,2003(11):5-6[6],...,2002(2):9-10[7]..:,2001.89-103[8].,.,2004(7):9-14[9].:.,2005[10]..,2005(08):70-71[11]..,2004(10):20-23[12]..,2006(05):21-23[13]GerardGeorge,GaneshN.Prabhu,Developmentalfinancialinstitutionsastechnologypolicyinstruments:Implicationsforinnovationandentrepreneurshipinemergingeconomies[J].ResearchPolicy,2003,32,32(4):10-15[14]...,2004(12):63[15]PeterF.Christofersen.Elementsoffinancialriskmanagement[M].SanDiego.36345-387[16].2004.,2005(02):25-27[17].IT.,2005(28):20[18].:.,2004[19]..,2004(9):56[20],,..,2002(S1):160-163[21],..,2005(5):28-30[22]..,2000(4):22-25[23].,.,2004.10.11:A5[24].“”.,2005.11.3:B4[25]..,2004(9):23-25[26]..,2005(1):11-13[27],..,2005(1):15-16[28]..:,2004.170-205[29]FrankCowell.Microeconomics(M).Oxford:OxfordUniversityPress,2004.365-409[30]·,·,J·.ManagementInformationSystemsfortheInformationAge...,2004.340-398[31]OlivierBlanchard.Macroeconomics[M].Beijing:QinghuaUniversityPress,2002.170-198[32]Block,T.R.TheProjectSupportOffice.PMNetwork,March1998:23-26[33],..,2005(8):66-67