优秀业务员的成长之路

方闽江2011年2月22日《优秀业务员的成长之路》个人简历FrankFang(方闽江)1997毕业于上海财经大学市场营销专业1998—2005在常州侨裕集团从业务员成长为外贸部门经理(户外产品)2006–2008在常州健龙金属制品公司出任副总(户外产品)2006-2009参加全国研究生统考在上海交大MBA学习2009.10自主创业==户外用品@cocamp.cnM.B:0+13601501789掌握知识五阶段实践体会思想学方法啃书本创新五阶段永不放弃,不断学习“勾”住客户四步曲充分沟通,充分交流业务之外知识及安排有效的商务沟通和细节服务流利的公司,产品,工艺介绍成为朋友HAPPY客户稳住客户吸住客户11.WhatdoyoucallthisinEnglish?12.Whatisthecolorofyournewbook/yourproduct?13.What‘sthenameofthecat/thefood/theproduct?14.Where'syourcompanylocated?OurcompanyislocatedintheChanZhoucity,whichisbetweenShanghaiandNanjing.ItisnotfarfromShanghai(closetoNanjing)。Thetripislessthanonehourbyfasttrain(DONGCHE)fromShanghai.TherearemanyfasttrainseverydaybetweenShanghaiandNanjing.Wecanarrangecartopickyouupfromairportifitisnotconvenientforyou.吸引客户(A)=公司介绍POWERPOINT软件公司简介结构布局1.公司的历史和前景：①创建时间，创始人（照片）②公司目前的组织架构及重要人物。③公司的前景和宗旨④公司目前的产品或服务2.公司目前状况：①工厂人数②工厂面积③办公司，生产车间，仓库介绍（含图片）3.公司历年业务增长状况。4.公司目前销售市场分布情况。5.公司每个市场的主要客户。6.结束词Theproductisnamedwith------.Itismadewith----and-------Theadvantageofthisproductis-----.Theloadingquantityis----/per40H.OurbestpriceisFOB(SHANGHAI)---.TheProducingleadingtimeis------.Ourcompanyownthepatent//thepatentispendingnow.What’sspecialfunction/Advantage/ofthisproduct?What‘stheproductmadewith?46.What'sthis?这是什么？吸引客户(B)=产品及工艺介绍FINDINGNEMOMRSCORALMRMARLINMS/MISSDORYNEMOBRUCEGILLNIGEL吸引客户(C)=听力提升(普特英语)《FINDINGNEMO》•areyousureyouwanttogotoschoolthisyear?您今年真的想上学吗？•doyouwantthisanemonetostingyou?您想不想被海葵刺到？•wechecktoseethatthecoastisclear.所以出门一定要左右看FINDINGNEMO=好文章那里来?好句子是好文章的根本.从商务英语900句中精选出来的近400个句子,将对于提高自身的写作和口语能力都有非常大的帮助!1.Itisreallymypleasuretomeetyouinthefair.2.Wewishtoinformyouthatwespecializeincampingproducts,andhavebeendealingthisproductsmorethan5years.3.Inordertoextendourexportbusinesstoyourcountry,wewishtoenterintodirectbusinessrelationswithyou.4.Togiveyouageneralideaofourproducts,weattachedsomepicturesofourmayoritemsandourfactorytoyou.5.Ihopewecandobusinesstogether,andlookforwardtohearingfromyousoon.稳住客户B=好经验那里来?PublishedbyOxforduniversitypress(eightUnits)英国牛津出版社(商务英语===有效沟通)EffectiveNegotiatingthestoryistalkingaboutthebusinessbetweenLEVIENCOMPANYandOKUSCOMPANY,fromsettingupbusinessrelationshipuntiltheysignthecontract.Therearetwosectionsineachunit.Andthefirstsectionwillshowyouthepoornegotiation,andsecondsectionwillteachyouhowtodotheeffectivenegotiation!稳住客户C=EXCEL软件运用稳住客户D=PHOTO软件运用HAPPY客户A=地方文化ItisreputedtobethefirstBuddhisttempleinsoutheastofChina.ItwasbuiltintheReignoftheTangDynasty(627-655)whichboaststhehistoryofmorethan1300years.EmperorQianlongoftheQingDynastyworshipedinthetemplethreetimesandleftcoupletsandinscriptionsHAPPY客户B=中国文化FOURTREASURESOFTHESTUDYTEACULTUREBEIJINGOPERAFOURCLASSICALNOVELS•PekingRoastedDuckisprocessedinseveralsteps:firsttheducksarerubbedwithspices,saltandsugar,andthenkepthungintheairforsometime.Theducksareroastedinanoven,orhungoverthefiretilltheybecomebrownwithrichgreaseperspiringoutsideandhaveaniceodor.HAPPY客户C=餐饮文化Man-HanBanquet满汉全席(A)Man-HanBanquetisthehugebanquetwiththeuniquenationalfeaturesinChina.Notonlyithasroyalcharacteristics,butalsotheessenceoflocalfavor.Thestyleofthedishesiselegantwiththespecialetiquette.ItmakestheuniqueandattractivefeaturesofMan-HanBanquet.Tracingthehistory,Man-HanBanquetwastheofficialbanquettohosttheHanandtheManguests.Man-HanBanquet满汉全席(B)ThecuisineofMan-HanBanquetcontainsonehundredandeightkinds.Theywouldbefinishedin3days.TheresourcesofmakingMan-HanBanquetarebroad.Theyarespecialselected,includingallmostwildandseafoods.Thecookingtechniquesareexcellentwithlocalfeatures.Man-HanBanquetisthetreasureoftheChinesecuisineculture.水果类菠萝Pineapple草莓Strawberry梨pear橄榄Olive花生Peanut哈蜜瓜Honeydewmelon李子Plum荔枝Lichee栗子Chestnut芒果Mango猕猴桃Chinesegooseberry木瓜Pawpaw柠檬Lemon批杷Loquat苹果Apple葡萄Grape西瓜Watermelon香蕉Banana杏子Apricot杨梅Arbutus椰子Coconut樱桃Cherry枣子Date油桃nectarine成为朋友=多沟通,多交流充分利用各种聊天工具====SKY,MSN…..格言(ADAGE)Theadventureoflifeistoexercise,tolearn!生命的历险在于运动,在于学习！Oneshouldbeprovidedwithcourage,aspiration,anddignity.一个人应当有勇气，有理想，有骨气！Eachmanisthearchitectofhisownfuture.每个人都是自己命运的建筑师。Thereisnobutonesecrettosuccess----nevergiveup!成功只要一个秘诀------永不放弃！持久成功的要素成功理论知识专业知识社会知识机遇信念学习学习知识:个人在一个领域内所掌握的信息总和技能:个人运用他/她所掌握知识的方式和方法社会角色:个人呈现给社会的形象自我形象:个人对自己的形象定位个性特点:个人以一定的方式产生行为的性情和气质动机:对行为不断产生驱动作用的需要和想法胜任力的冰山模型终身学习的意义“休身,齐家,治国,平天下”《论语别裁》台湾著名学者—南怀瑾(朱熹,南宋==《论语集注》、《孟子集注》)“学习可以使人由贫变富，由富而贵,使贵而长久”我的心中偶像结束语努力不一定成功,但是不努力一定不会成功!态度决定一切，好的定位，好的梦想才能使自己有激情，有动力;才能铸就人生辉煌!设立目标-----加强学习-----品德修养----提升自身市场竞争力，造就真正的“铁饭碗”。一个人不可能拥有航空母舰,但是可以让自己拥有开启航空母舰的能力!谢谢大家！