1 Deutsche Bank Conference 2009 27th May 2009 Vodafone Italy Paolo Bertoluzzo Chief Executive Officer 10th Deutsche Bank Conference Milan, 27th May 2009 Vodafone ItalyDeutsche Bank Conference 2009 2 27th May 2009 Vodafone Italy * Source: Deutsche Bank as of Apr ’09; for fixed BB internal analysis based on Analysys Mason and Company Reports Mobile Mobile Total Comms Total Comms Fixed Fixed o.w. Data: o.w. BB: Market Market 1% 2% 1% Fixed Fixed Vodafone 8% 7% 73% 8% 1% 3% 34% 16% 9% 41% 57% 11% 13% 6% 6% 6% Year 2008 8% 6% 73% 8% 2% 3% Other 34% 16% 8% 41% 11% 13% 5% 7% 7% ~21 €bn ~22 €bn Mobile (excl. Handsets) Mobile (excl. Handsets) ow BB ow BB o.w. ~4 €bn o.w. ~4 €bn Other 1% +1.2% +70% +1% +4% +29% YoY Growth 2008 YoY Growth FY 200809 Outperforming the Total Communications market TIM WIND 3 Telecom Italia Telecom Italia Infostrada Fastweb TiscaliDeutsche Bank Conference 2009 3 27th May 2009 Vodafone Italy 12% YoY +2% YoY Driving growth in traditional and new business • ARPU enhancing initiatives on Voice and SMS (eg: You&Me Senza Limiti, Family, Zero Limits) • Business and Consumer contracts (800K contract net additions) • PC Connectivity (~500K new devices) • Mobile Internet (~1m bundles EOP FY 08/09) • Fixed services, Vodafone and Tele2 (~360k BB net additions) Key drivers Vodafone service revenues (1) (€bn) (1) Organic: including Tele2 full year contribution in FY 07/08 (2) Mobile core including Voice (excl. incoming), Messaging, Visitors on our network and other miscellaneous revenue; excluding incoming voice +4% YoY +1.2% YoY 8.2 8.3 FY 07/08 Mobile core (2) Incoming voice Mobile data Fixed FY 08/09 +29% YoYDeutsche Bank Conference 2009 4 27th May 2009 Vodafone Italy (1) Organic: including Tele2 full year contribution in FY 07/08 and excluding release of brand trademark provisions (2) Increase in variable margin (Revenues – direct variable costs); inflation driven inertial increase on opex net of efficiency initiatives; reduction in A&R unitary costs (3) Increase on opex driven by new initiatives (eg: fixed, new sales channels, mobile broadband quality, customer service enhancement); fixed and mobile A&R investments in high value customers additional volumes Ebitda (€bn) Key drivers • Efficiency through: – Mobile acquisition and retention unitary costs reduction – Control of opex through efficiency initiatives • Investment in: – High value mobile customers acquisition, Consumer and Business – Fixed broadband customers acquisition – Sales and service enhancement – Fixed services ramp up and Mobile Data acceleration Driving efficiency to sustain EBITDA and invest in growth 3.8 0.2 3.8 (1) Organic (1) ~0% YOY (1) FY 07/08 Growth & efficiency (2) Investments (3) FY 08/09 44.5% 44.0% Ebitda margin (1) (% of Total revenue) +0.2Deutsche Bank Conference 2009 5 27th May 2009 Vodafone Italy Group strategy Focus on free cash flow generation and execution • Value enhancement • Cost reduction Drive operational performance • Mobile data • Enterprise • Broadband Pursue growth opportunities in total communications • Delivery in existing markets • Selective expansion/cautious approach Execute in emerging markets • Shareholder returns • Explicit priorities for surplus capital Strengthen capital disciplineDeutsche Bank Conference 2009 6 27th May 2009 Vodafone Italy Focus on free cash flow generation and execution • Value enhancement • Cost reduction Drive operational performance • Mobile data • Enterprise • Broadband Pursue growth opportunities in total communications • Delivery in existing markets • Selective expansion/cautious approach Execute in emerging markets • Shareholder returns • Explicit priorities for surplus capital Strengthen capital discipline Key strategic focus in Italy: driving growth and efficiency Value enhancement Mobile Data Enterprise BroadbandDeutsche Bank Conference 2009 7 27th May 2009 Vodafone Italy Focus on free cash flow generation and execution • Value enhancement • Cost reduction Drive operational performance • Mobile data • Enterprise • Broadband Pursue growth opportunities in total communications • Delivery in existing markets • Selective expansion/cautious approach Execute in emerging markets • Shareholder returns • Explicit priorities for surplus capital Strengthen capital discipline Value enhancement Mobile Data Enterprise Broadband Cost reduction Shareholder returns Explicit priorities for surplus capital Key strategic focus in Italy: driving growth and efficiencyDeutsche Bank Conference 2009 8 27th May 2009 Vodafone Italy • On Net Traffic increase: – Tariff options (You&Me Senza Limiti, Zero Limits, Family, …) – TopUp Promotions (+ 20% on net traffic with a top up 15€) – Seasonal Promotions (Summer & Christmas Voice) • Contract acquisitions: 0.8m net additions in the year Mobile voice out volumes (bn) Driving voice growth through customer value enhancement Total minutes Key drivers CAGR % +17% +21% +12% Minutes onnet % Minutes offnet % 39% 37% 36% 27 33 37 64% 63% 61%