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12010北京MuzakThenexttimeyougointoabank,astore,orasupermarket,stopandlisten.Whatdoyouhear?71It'ssimilartothemusicyoulistento,butit'snotexactlythesame.That'sbecausethismusicwasespeciallydesignedtorelaxyou,ortogiveyouextraenergy.Sometimesyoudon'tevenrealizethemusicisplaying,butyoureacttothemusicanyway.Quietbackgroundmusicusedtobecalledelevator(电梯)musicbecauseweoftenhearditinelevators.Butlatelywehearitinmoreandmoreplaces,andithasanewnameMuzak.Aboutone-thirdofthepeopleinAmericalistentoMuzakeveryday.Themusicplaysfor15minutesatatime,withshortpausesinbetween.Itisalwaysmorelivelybetweentenandeleveninthemorning,andbetweenthreeandfourintheafternoon,whenpeoplearemoretired.72IfyoulistentoMuzakcarefully,youwillprobablyrecognizethenamesofmanyofthesongs.Somemusiciansorsongwritersdon'twanttheirsongstobeusedasMuzak,butothersarehappywhentheirsongsarechosen.Why?73Musicisoftenplayedinpublicplacesbecauseitisdesignedtomakepeoplefeellesslonelywhentheyareinanairportorahotel.IthasbeenproventhatMuzakdoeswhatitisdesignedtodo.TiredofficeworkerssuddenlyhavemoreenergywhentheyhearthepleasantsoundofMuzakinthebackground.74Supermarketshoppersbuy38percentmoregroceries.75.Theysayit'sboringtohearthesamesongsallthetime.ButotherpeopleenjoyhearingMuzakinpublicplaces.Theysayithelpsthemrelaxandfeelcalm.Onewayoranother,Muzakaffectseveryone.SomefarmersevensaytheircowsgivemoremilkwhentheyhearMuzak!A.Somepeopledon'tlikeMuzak.B.Themusicgivesthemextraenergy.C.Musicisplayinginthebackground.D.Factoryworkersproduce13percentmore.E.Muzaktendstohelppeopleunderstandmusicbetter.F.Theygetasmuchas$4millionayeariftheirsongsareused.G.Muzakisplayedinmostofthebigsupermarketsintheworld.22010辽宁IwastenwhenIfirstsatwithmygrandmotherbehindthecashier(收银台)inhergeneralstore._71__quicklylearnedtheimportanceoftreatingcustomerspolitelyandsaying“thankyou.”AtfirstIwaspaidincandy._72_Iworkedeverydayafterschool,andduringthesummerandnoweekendsandholidaysfrom8a.m.to7p.m.Myfatherhelpedmesetupabankaccount.__73__BythetimeIwas12,mygrandmotherthoughtIhaddonesuchagoodjobthatshepromotedmetosellingcosmetics(化妆品).Idevelopedtheabilitytolookcustomersdirectlyintheeye.EventhoughIwasjustakid,womenwouldaskmesuchthingsas“WhatcolordoyouthinkIshouldwear?”Itookarealinterestintheirquestionsandwasabletotranslatewhattheywantedintomakeup(化妆)ideas.__74__Thejobtaughtmeavaluablelesson:tobeasuccessfulsalesperson,youdidn’tneedtobearocketscientist—youneededtobeagreatlistener._75___Excepttheyarenolongerwomenpurchasingcosmeticsfromme;instead,theyarekidswhotellmewhichtoystheywouldliketoseedesignedanddeveloped.A.LaterIreceived50centsanhour.B.Beforelong,sheletmesittherebymyself.C.Iendedupsellingarecordamountofcosmetics.D.TodayIstillcarrythatlessonwithme:Ilistentocustomers.E.Mygrandma’strusttaughtmehowtohandleresponsibility.F.SoonIfoundmyselflookingmorebeautifulthaneverbefore.G.WatchingmymoneygrowwasmorerewardingthananythingIcouldhavebought.32011北京PublicspeakingandcriticalthinkingWhatiscriticalthinking?Toacertaindegree,it’samatteroflogic（逻辑）—ofbeingabletospotweaknessesinotherpeople‘sargumentandtoavoidtheminyourown,italsoincludesrelatedskillssuchasdistinguishingfactfromopinionandassessingthesoundnessofevidence.Inthebroadsense,criticalthinkingisfocused,organizedthinking–theabilitytoseeclearlytheirrelationshipsamongideas.71thegreatestthinkers,scientists,andinventorshaveoftentakeninformationthatwasreadilyavailableandputittogetherdifferentlytoproducenewideas.That,too,iscriticalthinking.72Astheclassgoeson,forexample,youwillprobablyspendagooddealoftimeorganizingyourspeeches.Whilethismayseemlikeapurelymechanical（机械的）exercise,itiscloselyconnectedwithcriticalthinking.Ifthestructureofyourspeechislooseandconfused,chancesarethatyourthinking.Ifthestructureofyourspeechislooseandconfused,chancesarethatyourthinkingisalsodiscoveredandconfused.If,ontheotherhand,thestructureisclear,thereisagoodchanceyourthinkingistoo.Organizingaspeechisnotamatterofarrangingtheideasyouralreadyhave.73Whatistrueoforganizationistrueofmanyaspectsofpublicspeaking.74Asyouworkonexpressingyourideasinclear,accuratelanguage,youwillImproveyourabilitytothinkclearlyandaccurately.75Asyoulearntolistencriticallytospeechesinclass.Youwillbebetterabletoassesstheideasofspeakersinavarietyofsituations.Ifyoutakefulladvantageofyourspeechclass,youwillbeabletodevelopyourskillsascriticalthinkerinmanycircumstances.ThisisonereasonpublicspeakinghasbeenregardedasavitalpartofeducationsincethedaysofancientGreece.A,itisanimportantpartofshapingtheideasthemselves.B.Thismayseemlikealotoftime,buttherewardsarewellworthit.C.Itmayalsohelpyoutoknowthatthereisnosuchthingasaperfectspeech.D.Ithasoftenbeensaidthattherearefewnewideasintheworld,onlyreorganizedideas.E.Ifyouarewonderingwhatthishastodowithyourpublicspeakingclass,theanswerisquitealot.F.Theskillsyoulearninyourspeechclasscanhelpyoubecomeamoreeffectivethinkerinanumberofways.G.Asyoustudytheroleofevidenceandreasoninginspeechmaking,youwillseehowtheycanbeusedinotherformsofcommunicationaswell.42011辽宁EasyWaystoKeepYourBrainSharpEveryoneisforgetful,but