2017自治区职业院校技能大赛中职组中餐宴会摆台项目英语口试题库

12017自治区职业院校技能大赛中职组中餐宴会摆台项目英语口试题库情景应答及答题要点：1.Q:Asktheguestsiftheyhaveareservationwithyourrestaurant.A:Goodevening.Doyouhaveareservation?2.Q:Howdoyoucheckupontheguest’snameofthereservation?A:Goodevening.Underwhosenamewasyourreservationmade?3.Q:Theguestsneedatablefor4,andtheywouldliketodinesomewherequiet.A:Verywell.Thiswayplease.Here’sawindowtableforfouroverlookingthelake.It’sveryniceandquiethere.4.Q:Canyouexplainthetermsofbreakfastbothforadultsandchildreninthehotel?A:Sure,weofferbreakfastattherateof128RMBforeachadult,andit’sfreeofchargeforchildrenunder6.5.Q:TheguestswouldlovetotrysomeChinesefood,andtheyaskforyouradviceonwheretohaveadinnerparty.A:TheRoseRestaurantofourhotelservesverygoodChinesefood.It’sonthe2ndFloor.6.Q:Telltheguesthowtherestaurantwillholdthetableforthedelayedguests.A:Usually,weholdthereservedtableforfortyminutesforourguests.So,pleasebesuretoarrivebefore6:40thisevening.7.Q:Greettheguestsandcheckuponthemtoseeiftheyareenjoyingthefood.A:Goodevening,iseverythingtoyoursatisfaction?Areyouenjoyingthefood?8.Q:Informtheguestthattherestaurantisfullybookedthisevening,andsuggestthathebookatablethesametimetomorrowevening.A:I’msorry.Wearefullybookedthisevening.Howabouttomorrow?Westillhavesomenicetablesavailablefortomorrowevening.9.Q:Askthegueststheirpreferencefortheeggdishes.A:Howwouldyouliketheeggsdone,ScrambledEggs,FriedEggsorOmelets?10.Q:Asktheguestsifthey’dliketowaitawhileintheloungeuntilthetableisavailable.2A:Wouldyouliketohaveaseatandrestintheloungeforamoment？We’llseatyouassoonasthetableisready.11.Q:Askthegueststheirpreferenceforfood,Chinese,Western,JapaneseorKorean.A:Whichstyleofcuisinewouldyouprefer?WeserveChinese,Western,JapaneseandKoreanfoodhere.12.Q:Whatdoyousaywhileyou’representingthemenutotheguests?A:Hereisthemenu.Thewaiterwillbewithyouinamomenttotakeyourorder.13.Q:Howdoyouoffertotakeorderfortheguestsintheevening?A:Goodevening.MayItakeyourordernow?/Areyoureadytoordernow?14.Q:WhatarethefourmajorChinesecuisinesyou’dintroducetotheguests?A:InChina,thereareavarietyoffamouscuisines.ThefourmajoronesareSichuanCuisine,GuangdongCuisine,ShandongCuisineandJiangsu-ZhejiangCuisine.15.Q:Howdoyouasktheguesttocheckhisbill?A:Here’syourbill.Pleasecheckit.Thefruitcombinationisonthehouse.16.Q:Howdoyourecommendthespecialtyoftherestaurant?A:Wouldyouliketotryourspecialty?Itisourchef’srecommendation,verydeliciousindeed.17.Q:Visitthetabletocheckifyourserviceissatisfactory.Informtheguestthelastcoursewillbedessert?A:Iseverythingtoyoursatisfaction?Allthedisheshavebeenservedasthemenugoes,exceptforthedesserttofollow.18.Q:You’venoticedthattheguestshaveenjoyedthefoodinyourrestaurantandtheyseemedfullandhappy,yetwithawholedishofRoastDuckuntouched.Willyoudoorsaysomethingtohelp?A:Iwillask:Haveyouenjoyedyourdinner?WouldyoulikemetopacktheRoastDuckforyoufortakeaway?19.Q:Asktheguesthispreferenceforfruitjuice.A:Whatkindoffruitjuicewouldyouprefer?Wehavegrapejuice,kiwifruitjuiceandorangejuice.20.Q:Asktheguesthischoiceofthemaincourse.A:Whatwouldyoulikeforyourmaincourse?21.Q:Asktheguest’schoiceofwine.3A:WouldyoulikeabottleofredwinetogowithyourSirloinSteak?22.Q:Whatdoyousaywhenservingthegueststheirdessert?A:Hereisyourdessert.Pleaseenjoy.23.Q:Asktheguesthowhewouldlikehissteakprepared.A:Howwouldyoulikeyoursteakdone?Rare,MediumorWell-done?24.Q:WhatisthedutyofaFoodandBeverageManager?A:AFoodandBeverageManagerisinchargeanddirectstheworkoftheDepartment.25.Q:Telltheguesttherestaurantofferspreferentialpricetoregularguests.A:Weofferapreferentialpriceof20%discounttotheregularguests.26.Q:Asktheguestthewayhewouldliketodecoratethebanquethall.A:Howwouldyoulikeustosetupthebanquethall?Doyouneedsomespecificdecorationforthebanquet?27.Q:TelltheguestshowtoappreciatetheartofChinesecooking.A:ThecharmofChinesecookingliesinthedelicacyofthedishesintermsofthecolor,theflavorandthetaste.28.Q:Whentheguesttellsyoutheyneedmoretimetothinkbeforeordering,howdoyourespond?A:Verywell,pleasetakeyourtime.Iwillbebackwithyouinamoment.29.Q:TellthegueststhegeneralsequenceofaChinesedinner.A:Chinesedinnerusuallystartswithcolddishesandendswithasoup.30.Q:Whatdoyousayiftheguestordersadishwhichisnotavailableinyourrestaurant?A:I’mafraidwedonotservethisdishinourrestaurant.MayIrecommendthespecialtyoftoday?31.Q:Whatdoyourecommendiftheguestordersafreshwhitewaterfish?A:MayIsuggeststeamingthefishtoretainitsfreshness?32.Q:Howdoyouaskabouttheguest’spreferenceforbuffetoralacarteservice?A:Howwouldyoulikeyourdinnerserved?Abuffetoranalacarteservice?33.Q:Howdoyouaskabouttheguest’spreferenceforsalad?A:Whatkindofsaladwouldyouprefer?WehaveHamSalad,PrawnSalad,andFreshVegetableSalad.34.Q:Howdoyourespondtoaguest’scomplimentstoyourservice?A:Thankyouforyourcompliments.It’sourgreatestpleasuretobeofservice.435.Q:Explaintheservicechargetotheguest’sbill.A:Asyoumayhavenoticed,a10%servicechargehasbeenaddedtothetotal.36.Q:Whatdoyousayafteraguesthasbroughtaproblemtoyourattention?A:Thankyouforbringingthismattertoourattention.Ithelpstoimproveourservice.37.Q:Telltheguestwheretopayhisbill.A:Youmaypaythebillatthecashier’sd